MATRICS: 285328

TELEPHONE: 019-5354681

EMAIL: denasafeah18@gmail.com

HOME ADDRESS: Rumah Pengurus Kilang, Perumahan Gunung Mas Palm Oil Mill, PO Box 524, 86009 Kluang, Johor.

UUM REPORT SUPERVISOR: Dr Nazlina Binti Zakaria

UUM VISITING SUPERVISOR:

PRACTICUM DURATION: 4 Months

COMPANY NAME: Majlis Perbandaran Kluang

COMPANY ADDRESS: Wisma Majlis Perbandaran Kluang Jalan Kota Tinggi, 86000 Kluang, Johor.

COMPANY SUPERVISOR: Mohammad Helmi Bin Abd Aziz

DESIGNATION: Administrative in the Department of Health Cleaning and Licensing.

TELEPHONE: 012-7526132

EMAIL: stormpk2015@gmail.com

FAX: -

Arriving at the workplace, the SV Human Resources Management, which is Muhammad Fairuz Bin Ahmad, briefs on the regulations, time flexibility for an internship, signature of the terms and conditions, and related matters. He also divided the student internship into several departments, which are Human Resources, Finance, Licensing, and Development.

• 8:30 AM

Arriving at the Department of Health, Cleaning and Licensing. Had a meeting with the chairman Department of Health Cleaning and Licensing, Sir Hisham Bin Mulyoho, and introduced myself with the background.

• 9.00 AM:

Have met the Supervisor (SV) department, who is Mohammad Helmi Bin Abd Aziz. Introduced myself with my background. SV makes an introduction session for each department in the company.

• 10.00 AM:

Filling in the document with the code of the file.

• 1.00 - 1.30 PM:

Break Time

• 2.00 - 4.30 PM:

Kluang Municipality Quran completion ceremony and finish works

Reflection

From the tasks, I learned the importance of proper document management. Organizing and filing documents using the correct codes helped me understand how important it is to keep records neat and easy to find. This task also improved my attention to detail and taught me how government departments handle official files.

Sign at the practical student attendance record.

• 8.00 AM - 1.00 PM

Learn and know the details of the form licensing. They have many forms of licensing, which include Hawker license application forms, business and advertising premises license application forms, dog license applications, and temporary promotional sales permits.

• 1.00 - 1.30 PM

Break Time

• 1.30 PM

Organize and photocopy the document in a file to make a duplicate copy.

• 4.30 PM

Time to end working hours

Reflection

I learned about the different types of forms used for licensing in the department. I now understand that each type of business requires a specific form. Handling and photocopying documents also taught me how important it is to keep proper records and organize files neatly

Sign the practical student attendance record.

• 8.00 AM

Continue organizing and photostat the document in a file to make a duplicate copy.

• 10.00 AM - 12.00 PM

Visit the site to check the licensing business. Take a picture for the report.

i) Musjaya Enterprise (chicken factory)

ii) Bio Clean Supply Sdn.Bhd (detergent factory)

iii) Ming Home Engineering Sdn. Bhd ( iron engineering factory)

• 12.00 PM - 1.00 PM

Do a logbook and report

• 1.00 - 1.30 PM

Break Time

• 1.30 PM

Learn and know the details of the form licensing and see the environment counter service to see the problems from the customer.

• 4.30 PM

Time to end working hours

Reflection

I went for a site visit to several business premises, including a chicken factory, a detergent factory, and an iron engineering factory. This helped me understand how the licensing checks are done in the real business environment. I took pictures for the report and learned how to observe and record important details.

Sign the practical student attendance record.

• 8.00 AM - 9.00 AM

Do some research about the task.

• 9.00 AM - 1. OO PM

Learn and know the details of licensing, see the environment counter service, and know how to solve the problems of the customer.

• 1.00 - 1.30 PM

Break Time

• 1.30 PM - 3.30 PM

Filling of the document with the code of the file.

• 3.30 PM - 4.30 PM

Do some research to relate the writing report.

• 4.30 PM

Time to end working hours.

Reflection

I spent time learning more about the licensing process from the forms by doing research and observing the counter service. I saw how staff handle customer questions and problems, which helped me understand the importance of good communication in public service.

Sign the practical student attendance report

• 8.00 - 9.00 AM

Municipal Council's Quran culture program.

• 9.00 - 11.30 AM

Learn to cut the sticker business licensing correctly with the paper cutting machine

• 11.30 - 12.00 PM

Collecting donations of Raya cookies from the Kluang Municipal Council.

• 12.00 - 12.30 PM

Check and do a logbook

• 12.30 - 2.30 PM

Break Time and Friday prayer

• 2.30 PM

Do some research about the organization to do a report

• 4.30 PM

Time to end working hours

Reflection

I joined the Municipal Council's Quran culture program, which helped me see how the workplace also values religious and community activities. I learned how to cut business license stickers properly using a paper cutting machine, which taught me to be careful and precise in handling official materials.

Official Day Of His Holiness Sultan of Johor

Sign the practical student attendance report

• 8.00 AM - 10.00 AM

Arrange the file in the store.

• 9.00 AM - 12.30 PM

Key in the data cancellation of business licensing using Excel

• 12.30 PM - 1.00 PM

Update the logbook in Padlet

• 1.00 PM - 1.30 PM

Break Time

• 1.30 PM - 2.15 PM

Send a file to the environmental health officer in front of the meeting room

• 2.30 PM

Continue key in data cancellation of business licensing using Excel

• 4.30 PM

Time to end working hours

Reflection

I learned how to manage and arrange files properly in the storage room, which helped me understand the importance of organizing physical records. I also practiced using Microsoft Excel to key in data for business license cancellations. This task improved my computer skills and attention to detail.

Sign the practical student attendance report

• 8.00 - 8.30 AM

Update daily logbook at Padlet

• 8.30 - 10.00 AM

Check the data in Excel with the reference from the file

• 10.00 AM - 1.00 PM

Key in data cancellation of business licensing using Excel

• 1.00 - 1.30 PM

Break time

• 1.30 - 4.30 PM

Continuous key in data cancellation of business licensing using Excel

• 4.30 PM

Time to end working hours

Reflection

I spent most of the day keying in data using Excel, which helped improve my accuracy and computer skills. This task also taught me the importance of being careful when handling official records.

Sign the practical student attendance report

• 8.00 - 8.30 AM

Update daily logbook at Padlet

• 8.30 - 10.30 AM

Key in the data cancellation of business licensing using Excel

• 10.30 AM - 1.00 PM

Spread the message on WhatsApp to the customer about a money refund

• 1.00 - 1.30 PM

Break time

• 1.30 - 2.30 PM

Continue spreading the message on WhatsApp to the customer about the money refund

• 2.30 PM

Continue key in data cancellation of business licensing using Excel

• 4.30 PM

Time to end working hours

Reflection

I am keying in data for business license cancellations using Excel, which helped me improve my data entry skills. I also sent messages to customers via WhatsApp to inform them about money refunds, which taught me how to communicate important information clearly and professionally.

Sign the practical student attendance report

• 8.00 - 9.00 AM

Kluang Municipal Council's 2025 Al-Quran Enrichment Program

• 9.00 - 9.15 AM

Update daily logbook at Padlet

• 9.15 - 12.15 AM

Key in the data cancellation of business licensing using Excel

• 12.15 - 2.30 PM

Break time & Friday prayer

• 2.30 PM

Time to end working hours (in conjunction with the Raya holidays)

Reflection

I participated in the Kluang Municipal Council's Al-Quran Enrichment Program online, which gave me a chance to experience the council’s focus on cultural and religious activities. I also key in data for business license cancellations using Excel.

Sign the practical student attendance report

• 8.00 - 1.00 PM

Key in the data cancellation of business licensing using Excel

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue key in data cancellation of business licensing using Excel

• 5.00 PM

Time to end working hours

Reflection

I spent most of the day entering data for business license cancellations using Excel. This helped me improve my accuracy and attention to detail while working with important information. I also learned the importance of organizing data properly to support the licensing process.

Sign the practical student attendance report

• 8.00 - 9.00 AM

Update the daily logbook at Padlet and see what tasks to do.

• 9.15 - 10.15 PM

Put a sticker on the business licensing board.

• 10.15 - 11.00 PM

Learn and practice the service to entertain customers about licensing at the counter, which helps customer service.

• 11.00 - 12.15 PM

Be a customer service representative for a moment to pick up the call if there is any

• 12.15 PM - 2.45 PM

Break time & Friday prayer

• 2.30 PM

Key in the data cancellation of business licensing using Excel

• 5.00 PM

Time to end working hours

Reflection

I learned how to put stickers on business licensing boards carefully, which taught me attention to detail. I also practiced helping customers at the licensing counter, which improved my communication skills. In the afternoon, I continued entering data for business license cancellations using Excel, which helped me build my computer skills.

Sign the practical student attendance report

• 8.00 AM

Key in the data cancellation of business licensing using Excel

• 1.00 - 2.00 PM

Break time

• 2.00 - 3.15 PM

Continue key in data cancellation of business licensing using Excel

• 3.15 - 4.00 PM

Help the clerk submit forms and photostat sidewalk permit license forms

• 4.00 - 5.00 PM

Continue key in data cancellation of business licensing using Excel

• 5.00 PM

Time to end working hours

Reflection

I spent a significant amount of time keying in data related to business license cancellations using Excel. In addition, I assisted a clerk by submitting forms and photocopying sidewalk permit license documents, which gave me an understanding of the importance of teamwork and accuracy in office work.

Sign the practical student attendance report

• 8.00 AM

Update daily logbook at Padlet

• 8.20 AM

Key in data cancellation of business licensing forms

• 11.30 - 12.00

Send the document licensing to the counter service and the document permit to the supervisor

• 12.00 - 1.00 PM

Continue key in data cancellation of business licensing forms

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue key in data cancellation of business licensing forms

• 5.00 PM

Time to end working hours

Reflection

I spent most of the day keying in data for business license cancellations, which helped me improve my accuracy. I also delivered licensing documents to the counter service and submitted permits to my supervisor, learning the importance of proper document handling and communication within the office.

Sign the practical student attendance report

• 8.20 AM

Photostat the document licensing

• 8.40 AM

Key in data cancellation of business licensing

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Make a plan with the partner internship for the landscape of the Hari Raya Aidilfitri vendor

• 5.00 PM

Time to end working hours

Reflection

I am doing the photocopy of important licensing documents, which taught me the importance of keeping accurate records. I also spent a good the day keying in data for business license cancellations. In the afternoon, I collaborated with my internship partner to plan the landscape setup for the Hari Raya Aidilfitri vendor, giving me experience in teamwork and event preparation. Overall, the day was productive and helped me develop both technical and planning skills.

Sign the practical student attendance report

• 8.00 AM

Check the data file with the reference

• 10.00 AM

Make a list of items for Raya party vendor decorations, and look for items in the store

• 12.00 AM

Send the document at the counter service and the other department

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Learn to know the details of the debt licensing letter

• 5.00 PM

Time to end working hours

Reflection

I made a list of items needed for the Raya party vendor decorations and searched for those items in the store, giving me experience in planning and organizing. I also sent documents to the counter service and other departments, learning the importance of proper document distribution

Sign the practical student attendance report

• 8.10 - 9.00 AM

Kluang Municipal Council's 2025 Al-Quran Enrichment Program

• 9.00 AM - 10.30 AM

Portluck breakfast Hari Raya with the staff

• 10.30 AM

Photostat of business license for traders to clarify business debt payments and learn to fold a letter to put in an envelope

• 12.00 PM

Send the letter to the Human Resources department

• 12.15 - 2.45 PM

Break time & Friday prayer

• 3.00 PM

Continue folding a letter to put in an envelope

• 5.00 PM

Time to end working hours

Reflection

I participated in the Kluang Municipal Council’s Al-Quran Enrichment Program, which was a meaningful experience. I also joined the Hari Raya potluck breakfast with the staff, which helped me feel more connected to the workplace community. Later, I assisted with photocopying business license documents and learned how to fold letters and prepare them for mailing, which improved my attention to detail and administrative skills.

Sign the practical student attendance report

• 9.00 AM - 12.00 PM

Portluck Eid Al Fitri with the employees

• 12.00 PM

Fold a letter to put in an envelope

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Survey a vendor for Eid Al-Fitri and find things to decorate the vendor's license.

• 5.00 PM

Time to end working hours

Reflection

I joined the Portluck Eid Al-Fitri celebration with the employees, which helped me build good relationships. After the break, I folded letters and prepared them for mailing, which improved my attention to detail and administrative skills. Later, I surveyed a vendor for the Eid Al-Fitri event and looked for items to decorate the vendor’s license with the staff, giving me practical experience in event preparation and coordination.

Sign the practical student attendance report

• 9.00 AM

Survey and see the new office of Majlis Perbandaran Kluang

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Help the staff to decorate the vendor of licensing roti canai and roti puri

• 5.00 PM

Time to end working hours

Reflection

I have opportunity to explore the new office of the Majlis Perbandaran Kluang, which gave me a better understanding of the workplace environment. After the break, I helped staff decorate the vendor’s licensing area for roti canai and roti puri, which allowed me to participate in hands-on event preparation and teamwork.

Sign the practical student attendance report

• 8.30 AM

Kluang Municipal Council's Aidilfitri Celebration Ceremony

• 10.30 - 1.30 PM

Manage and maintain the vendor according to set deadlines

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Unpacking vendor decorations and packing

• 5.00 PM

Time to end working hours

Reflection

I helped manage and maintain the vendors to ensure everything followed the set deadlines, improving my organizational and time management skills. I also assisted with packing vendor decorations, which taught me the importance of teamwork and careful handling of materials.

Sign the practical student attendance report

• 8.30 AM

Find a file canceled for licensing in the store

• 10.30 AM

Arrange the file according to the premise

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Key in data for the amount of trust money licensing for audit

• 5.00 PM

Time to end working hours

Reflection

My task was to search for canceled licensing files in the storage area, which helped me improve my organizational skills. After that, I arranged the files according to the premises, ensuring everything was easy to find. In the afternoon, I keyed in data related to trust money licensing for audit purposes, which enhanced my attention to detail and understanding of financial record-keeping.

Sign the practical student attendance report.

• 8.00 AM - 9.00 AM

Kluang Municipal Council's 2025 Al-Quran Enrichment Program

• 9.00 AM

Photostat of business license for traders to clarify business debt payments and learn to fold a letter to put in an envelope

• 11.30 AM

Learn to stamp letters correctly

• 12.15 - 2.45 PM

Break time & Friday prayer

• 3.00 PM

Arrange the document with the type

• 4.00 PM

Check the file and write a detailed description of the date for acceptance data from the customer

• 5.00 PM

Time to end working hours

Reflection

I am photocopying business licenses and learned how to fold and stamp letters properly, improving my clerical skills. Besides, I also organized documents by type and checked files, writing detailed descriptions of customer data acceptance dates. This helped me develop my attention to detail and document management skills.

Sign the practical student attendance report

• 8.15 AM

Search the original file with the reference duplicate file to combine the data in the store

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue the search file with the reference

• 5.00 PM

Time to end working hours

Reflection

I spent most of the day searching for original files and comparing them with duplicate files in the storage to combine and organize the data accurately. This task helped me improve to organizational skills. After the break, I continued with the same task, which required patience and focus.

Sign the practical student attendance report

• 8.30 AM

Learn and know the method of disposing of license revocation files at the factory

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Arrange the file document by type

• 5.00 PM

Time to end working hours

Reflection

I learned about the proper methods of disposing of license revocation files at the factory, which gave me insight into document management and compliance procedures. I also organized and arranged file documents according to their types, improving my understanding of filing systems.

Sign the practical student attendance report

• 8.15 AM

Learn to know the meeting minutes of the data in file cancellation of the license file

• 9.30 AM

Search the file with the reference code

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Arrange the file to follow the code

• 5.00 PM

Time to end working hours

Reflection

I learned how to read and understand meeting minutes related to license cancellation files, which gave me a better understanding of how decisions are recorded. I also searched for specific files using reference codes and arranged them accordingly.

Sign the practical student attendance report

• 8.20 AM

Check and key in data in Excel for the profit collected from plastic bags for four months

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue key in the data in Excel

• 4.00 PM

Check and correct the form of licensing

• 5.00 PM

Time to end working hours

Reflection

I checked and key in data in Excel for the profit collected from plastic bag sales over four months, which helped strengthen my skills in data entry and Microsoft Excel. After the break, I continued with the same task and later reviewed and corrected business licensing forms.

Sign the practical student attendance report

• 8.15 - 9.00 AM

Kluang Municipal Council's 2025 Al-Quran Enrichment Program

• 9.10 AM

Photostat the banner permit application form and business address change application form

• 12.15 - 2.45 PM

Break time and Friday prayer

• 3.00 PM

Key in data, trust money banner in Excel

• 5.00 PM

Time to end working hours

Reflection

I photocopied the banner permit and business address change application forms, gaining experience in handling administrative documents. I am also key in trust money data related to banner permits in Excel.

Sign the practical student attendance report

• 8.15 AM

Find a file cancellation of licensing business based on the reference code in the store

• 9.30 AM

Fold a letter based on the guidelines into the envelope

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue to find a file cancellation of the licensing business

• 5.00 PM

Time to end working hours

Reflection

I searched for business license cancellation files in the storage room based on reference codes, which helped me improve my focus and file-tracking skills. I also practiced folding letters correctly and placing them into envelopes, following proper guidelines. This strengthened my attention to detail and professionalism in handling official correspondence.

Sign the practical student attendance report

• 8.30 AM

Packing the letters, waste paper, and boxes for recycling at the recycling factory.

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Key in data in Excel for Trust Money As A Business for the customers, which is the tax invoice

• 5.00 PM

Time to end working hours

Reflection

I helped pack letters, waste paper, and boxes to be sent for recycling, which gave me a better understanding of environmental responsibility in the workplace. After the break, I key in trust money data and tax invoice details into Excel for business customers. This task helped me how financial records are managed.

• Pelajar belajar perkara baru. Mereka ikut pegawai-pegawai ke lapangan untuk pemeriksaan perniagaan. Ini memberi pengalaman baru kepada pelajar melihat sendiri sebuah perniagaan diperiksa oleh PBT

Sign the practical student attendance report.

• 8.15 AM

Find the file cancellation of business licensing not risky in the cupboard and separate files by business type.

• 11.30 AM

Photostat the form sidewalk permit and market

• 12.15 - 2.45 PM

Break time and Friday prayer

• 3.00 PM

Check the board licensing and put a sticker, Majlis Perbandaran Kluang

• 5.00 PM

Time to end working hours

Reflection

I searched for non-risk business license cancellation files and separated them by business type, which helped improve my ability to organize and manage documents. I also photocopied sidewalk permits and market forms, which gave me experience in preparing documents. I also checked the licensing board and applied the official Majlis Perbandaran Kluang which taught me about proper labeling procedures.

Sign the practical student attendance report

• 8.10 AM

Fold a letter to put in an envelope

• 9.00 AM

Learn to stamp meeting minutes based on reference to the file business license cancellation files, business seizure files, and files that require meetings.

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Stamp the file business agreed upon in the bill and licensing health committee meeting and date.

• 5.00 PM

Time to end working hours

Reflection

I folded letters and placed them into envelopes, which helped improve my accuracy in handling office correspondence. Next, I learned how to stamp meeting minutes correctly by referring to business license cancellation files, business seizure files, and those requiring official meeting documentation. I also applied stamps on approved files according to the health and licensing committee meeting decisions. This task helped me understand official procedures and the importance of accurate record-keeping.

Sign the practical student attendance report

• 8.00 AM

Packing things, which as files and receipts, to move to a new office

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue packing things together with the officemates to move to a new office

• 5.00 PM

Time to end working hours

Reflection

I spent the day helping pack important items such as files and receipts to prepare for the office move. This activity taught me how to handle and organize official documents carefully and work as a team with other staff members.

Sign the practical student attendance report

• 8.00 AM

Check the file and cop the minutes meeting to proceed in the meetings later.

• 9.20 AM

Transfer the file cancellation of the business license from the office to the store.

• 10.00 AM

Packing things, which include the file business licensing, into the box

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue packing things in the store

• 5.00 PM

Time to end working hours

Reflection

I checked files and copied meeting minutes to prepare for upcoming meetings, which helped me understand the importance of documentation in decision-making. After that, I transferred canceled business license files to the storage area and helped pack licensing documents into boxes.

Sign the practical student attendance report

• 8.00 AM

Check the file and arrange it in the rack.

• 1.00 - 2.00 PM

Break time

• 2.10 PM

i. Help the staff officer to edit and print the slide for the meeting ceremony

ii. Send the document to the other department, which is the top management

• 5.00 PM

Time to end working hours

Reflection

I am organizing files neatly on the rack, which helped me understand the importance of proper document management. I also assisted a staff officer by editing and printing slides for an upcoming meeting ceremony, giving me experience in preparing official presentations. I also sent important documents to the top management, learning about internal communication within the other people.

Sign the practical student attendance report

• 8.00 AM - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.15 AM

Send a sticker license to the business service counter

• 9.30 AM

Prepare to pack the goodies for the customer

• 9.50 AM

Check the night market coupons and separate them according to the types and colour.

• 12.15 - 2.45 PM

Break time and Friday prayer

• 3.00 PM

Continue to check the night market coupons

• 5.00 PM

Time to end working hours

Reflection

I am sending license stickers to the business service counter, learning about the licensing process. Preparing goodies for customers taught me about customer service and attention to detail. I also sorted night market coupons by type and color, improved my organizational skills, and patience.

Sign the practical student attendance report

• 8.15 AM

Check and update iFile licensing on the website and fill in the new customer who has declined the licensing.

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Check the data in the file, depending on the reference, then do an index for all activities that have been

• 4.30 PM

Stamp the meeting minutes and cop it

• 5.00 PM

Time to end working hours

Reflection

I learned how to update and manage licensing data using the iFile system, which improved my skills in handling online databases. Checking and indexing files helped me understand the importance of organization and accuracy in record-keeping. Stamping the meeting minutes allowed me to experience administrative procedures firsthand.

Sign the practical student attendance report

• 8.00 AM

Separate the receipt business licensing according to the date and month after keying in the data in Excel

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue to separate the receipt of business licensing

• 5.00 PM

Time to end working hours

Reflection

I practiced organizing business licensing receipts by date and month, which helped me improve my attention to detail and data management skills. Keying the data into Excel taught me to work systematically. Continuing the task in the afternoon reinforced the importance of accuracy in handling official documents.

Sign the practical student attendance report

• 8.10 AM

Check and write the index business licensing in life for every document in the file according to the data

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue writing the index business licensing in the file

• 4.35 PM

Supervisor (SV) helps give more information about department licensing that can be used to do a report

• 5.00 PM

Time to end working hours

Reflection

I learned how to organize and write the index for business licensing documents carefully, which improved my filing skills. My supervisor also shared useful information about the licensing department, which will help me prepare a better report.

Sign the practical student attendance report

• 8.10 - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.10 AM

Check the data in the file and write the index according to the activities

• 12.15 - 2.45 PM

Break time and Friday prayer

• 3.00 PM

Arrange the sticker according to the code and put it into the box

• 5.00 PM

Time to end working hours

Reflection

I practiced organizing files and writing indexes, which helped improve my accuracy and attention to detail. Arranging stickers according to their codes taught me the importance of proper labeling for easy access.

Sign the practical student attendance report.

• 8.00 AM

Update activities in the logbook

• 8.30 AM

Photostat meeting minutes from the business seizure file

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Check the document in the file, then do an index with reference to the activity

• 5.00 PM

Time to end working hours

Reflection

Photocopying the meeting minutes taught me the importance of maintaining accurate records. Checking documents and creating an index improved my attention to detail and helped me understand how to organize files efficiently.

Sign the practical student attendance report

• 8.00 AM

Filling the document with a lot of code in the file.

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Photostat the copy of the minute meeting, invoice, account bank statement, and identification card

• 5.00 PM

Time to end working hours

Reflection

I practiced filling documents with codes, which helped me improve my organizational skills. Photocopying important documents like meeting minutes and bank statements taught me to be careful and precise with handling official papers. These tasks helped me understand the importance of accuracy and attention to detail in office work.

Sign the practical student attendance report.

• 8.00 AM

Check the document in the file, then do an index with reference to the activity

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Arrange the file according to the code in the store

• 5.00 PM

Time to end working hours

Reflection

I checked and organized documents by making an index and arranging files according to their codes. This helped me learn how to keep records neat and easy to find. It also taught me the importance of following a system to manage documents well.

Sign the practical student attendance report

• 8.30 AM

Tidying up and cleaning the new office Kluang Municipal Council's

• 1.00 - 2.00 PM

Break Time

• 2.10 PM

Packaging the files, papers, and stationery in the old office to put in the box

• 5.00 PM

Time to end working hours

Reflection

I helped tidy and clean the new office, which made the space more organized and comfortable. I also packed important files and stationery carefully to prepare for moving. This taught me the importance of teamwork and staying organized during office movements.

Sign the practical student attendance report

• 8.00 AM - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.10 AM

Dispose of unused trading information papers using a paper shredder machine

• 12.15 - 2.45 PM

Break time and Friday prayer

• 2.50 PM

Key in data, trust money banner in Excel

• 5.00 PM

Time to end working hours

Reflection

I responsibly disposed of unused documents using the shredder, emphasizing the importance of data security and confidentiality. I am also continuing with data entry tasks in Excel, which has improved my accuracy and computer skills.

Sign the practical student attendance report

• 8.00 AM

Cop cancellation of business license and write index in the file

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue the cop cancellation of the business license and write the index in the file

• 5.00 PM

Time to end working hours

Reflection

I focused on copying the cancellation of business license documents and organizing them by writing an index in the file. This task helped me to improve my detail and organizational skills. By carefully managing the documents, I contributed to maintaining accurate records for the department.

Sign the practical student attendance report

• 8.00 AM

Learn and know the details form licensing at the counter

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Learn and practice the service to entertain customers about licensing at the counter, which helps customer service

• 5.00 PM

Time to end working hours

Reflection

I learned about the different licensing forms at the service counter, which helped me understand the types of licenses customers apply for. I have also practiced helping customers directly at the counter, which improved my communication and customer service skills.

Sign the practical student attendance report

• 8.00 AM

Separate the document cancellation of the business license in file to several parts, then dispose of it using the shredder machine

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Continue to separate the document cancellation of the business license in the file

• 5.00 PM

Time to end working hours

Reflection

I worked on organizing and separating cancellation documents of business licenses. Using the shredder machine to dispose of unnecessary files taught me the importance of maintaining confidentiality and proper document management.

Sign the practical student attendance report

• 8.00 AM - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.00 AM - 10.30 AM

Online briefing on drug issues and abuse with the National Anti-Drug Agency, Kluang District

• 10.40 AM

Find an active file in the store based on the code business, then the next process is to sign the document in the file

• 12.15 - 2.45 PM

Break time and Friday prayer

• 2.55 PM

Separate the document cancellation of the business license in file to several parts, then dispose of it using the shredder machine

• 5.00 PM

Time to end working hours

Reflection

The programme allowed me to engage in both community and administrative work. Participating in the Al-Quran Enrichment Program and the online briefing with the National Anti-Drug Agency helped me gain valuable knowledge about social issues and community welfare. Later, handling business license files and properly shredding cancellation documents reinforced the importance of careful document management and confidentiality.

Sign the practical student attendance report

• 8.00 AM

Photostat and send a form for business licensing to the customer service

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Separate the document cancellation of the business license in file to several parts, then dispose of them using the shredder machine

• 5.00 PM

Time to end working hours

Reflection

Photocopying and sending the business licensing forms helped me understand the process of supporting customers efficiently. Besides, separating and shredding cancellation documents taught me about the importance of proper disposal of sensitive information.

Sign the practical student attendance report

• 8.00 AM

Find a file in the store based on the reference code for the progress business licensing

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Arrange the file according to the code in the store

• 4.48 PM

Send a document to the other department

• 5.00 PM

Time to end working hours

Reflection

Searching and arranging files based on reference codes helped me improve my ability to identify and sort important records systematically. I also learned about inter-departmental communication by sending documents to another department, which enhanced my understanding of administrative workflow within the organization.

Proses perpindahan pejabat bermula dan strategi perlu diatur bagi memastikan setiap fail yang dipindahkan tidak hilang dan terjaga kerahsiaannya. Pelajar belajar bagaimana strategi ini dilaksanakan.

Sign the practical student attendance report

• 8.00 AM

Send a document to another department

• 8.20 AM

Cop cancellation of business license and write index in the file

• 1.00 - 2.00 PM

Break time

• 2.35 PM

Continue the cop cancellation of the business license and write the index in the file

• 5.00 PM

Time to end working hours

Reflection

I practiced handling documentation by stamping (cop) the cancellation of business licenses and updating the index in the files. This task helped me understand how records are organized and maintained in the licensing department.

Sign the practical student attendance report

• 8.15 AM

Separate the document cancellation of the business license in file to several parts, then dispose of it using the shredder machine

• 9.00 AM

Photostat and staple the form , temporary permit, business licensing for, and banner

• 10.24 AM

Check the data in the file, then cop a signature MPK

• 12.15 PM

Leaving the office early for Eid al-Adha 2025

Reflection

I gained more experience in handling licensing documents by separating and disposing of cancelled business license files using the shredder machine. I also practiced administrative tasks such as photostating, stapling, and preparing various forms related to temporary permits and banner applications.

Sign the practical student attendance report

• 8.30 AM

Separate the file and write a title according to the code

• 9.00 AM

Packing things, which are files, to move to a new office

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Continue packing the active file business licensing

• 5.00 PM

Time to end working hours

Reflection

I learned how to manage and organize files by separating them and writing titles based on specific codes. I also helped pack business licensing files to be moved to a new office. This activity helped me understand the importance of proper file management in maintaining an efficient workplace.

Sign the practical student attendance report

• 8.00 AM

Update the log book and hear the explanation from the supervisor about the task activity today

• 9.00 AM

Packing the active file business licensing with the reference code

• 1.00 - 2.00 PM

Break time

• 2.20 PM

Write a tagging of code, then make a box

• 5.00 PM

Time to end working hours

Reflection

I packed active business licensing files using the reference code, which helped me better understand the importance of file tracking. I also wrote tagging codes and prepared boxes for storage.

Sign the practical student attendance report

• 8.10 AM

Write a tag of a code sticker box that references the code of the file.

• 9.00 PM

Packing the active file business licensing that needs to be discussed in the meeting into the box

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Separate the file and the document to dispose of them

• 5.00 PM

Time to end working hours

Reflection

I learned how to write code tags for sticker boxes based on the file reference codes, which helped me understand proper documentation labeling. I also packed active business licensing files for upcoming meetings, which taught me the importance of organizing priority documents

Sign the practical student attendance report

• 8.19 AM

Clean, pack, and wrap office equipment such as file shelves and sofas

• 1.00 - 2.00 PM

Break time

• 2.30 PM

Separate the document and file to dispose of them

• 4.30 PM

Send a file and an important document to the administration office

• 5.00 PM

Time to end working hours

Reflection

I was involved in cleaning, packing, and wrapping office equipment, which helped me understand the process of organizing and maintaining workplace items during office movement. I also separated documents and files for disposal, improving my understanding of proper file management.

Sign the practical student attendance report

• 8.00 AM

Separate the document and file to dispose of them

• 12.15 - 2.45 PM

Break time and Friday prayer

• 3.00 PM

Separate the receipt business licensing according to the date and month after keying in the data in Excel

• 5.00 PM

Time to end working hours

Reflection

I am separating documents and files for proper disposal, which helped me understand the importance of managing outdated records. I also organized business licensing receipts by date and month after entering the data in Excel. This task improved my skills in data entry and document organization.

Sign the practical student attendance report

• 8.30 AM

Arrange the box in the file room new officer of Majlis Perbandaran Kluang

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue to arrange the box in the file room new officer

• 5.00 PM

Time to end working hours

Reflection

I was involved in arranging boxes in the file room at the new office of Majlis Perbandaran Kluang. This task helped me understand the importance of organizing workspaces efficiently and maintaining a systematic filing system. It also taught me the value of teamwork and careful handling of official documents.

Sign the practical student attendance report

• 8.00 AM

Arrange the active file of licensing business and the sticker of temporary premises, morning market & banner business

• 1.00-2.00 PM

Break time

• 2.00 PM

Continue to arrange the active file according to the types of business in the store

• 5.00 PM

Time to end working hours

Reflection

I arranged active business licensing files and categorized stickers for temporary premises, morning markets, and banners. This activity helped me improve my organizational skills and understand how files are managed.

Sign the practical student attendance report

• 8.30 AM

Arrange the active file and create new labels for business files on the shelves

• 11.00 AM

Check the data in the file, write a minute meeting, and cop for the confirmation

• 1.00 - 2.00 PM

Break time

• 2.10 PM

Continue to arrange the active file in the store

• 5.00 PM

Time to end working hours

Reflection

I focused on arranging active business files and creating new labels, which improved my creative skills. Checking data and writing meeting minutes helped me understand the importance of accurate record-keeping and documentation in office management.

Sign the practical student attendance report

• 8.00 AM

Separate the box of active file business and the business cancellation file

• 1.00-2.00 PM

Break time

• 2.00 PM

Arrange the file and put new labels on the shelves

• 5.00 PM

Time to end working hours

Reflection

I practiced organizing files by separating active business files from cancellation files, which helped me improve my sorting and classification skills. Labeling and arranging files on the shelves taught me the importance of clear identification for easy access.

Sign the practical student attendance report

• 8.00 AM

Arrange and identify active business files and remove inactive files for segregation

• 1.00-2.00 PM

Break time

• 2.15 PM

Continue to arrange and identify active business files and remove inactive files for segregation

• 5.00 PM

Time to end working hours

Reflection

I focused on organizing business files by identifying active and inactive ones, which helped me understand the importance of proper file management. Removing inactive files for segregation improved the overall orderliness and made it easier to access important documents. This task enhanced my attention to detail and taught me the value of maintaining an efficient filing system.

Sign at the practical student attendance report

• 8.00 - 9.30 AM

Yassin recitation ceremony and prayer for a safe entrance into new building

• 9.30 - 10.30 AM

Breakfast time with the staff after Yassin recitation ceremony

• 10.33 AM

Make plans and measure pigeon holes steel office cabinet for the decorations

• 1.00-2.00 PM

Break time

• 2.05 PM

Help the staff pickup the things from the old office at parking to the new department

• 5.00 PM

Time to end working hours

Sign the practical student attendance report

• 8.00 AM

Decorate the pigeon holes with the new wallpaper

• 12.30 PM

Visits from superiors, including the YDP and the secretaries' department licensing

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Check the active file and business license cancellation file, then write a date meeting minutes for the upcoming meeting

• 5.00 PM

Time to end working hours

Reflection

I was involved in both creative and administrative tasks. Decorating the pigeon holes with new wallpaper allowed me to contribute to improving the office environment. The visit from the superiors gave me insight into the importance of our work and how it supports the department. Later, reviewing active and cancellation files and preparing meeting minutes helped me understand the importance of organization and accuracy in managing business licenses.

Sign the practical student attendance report

• 8.00 AM

Decorate the pigeon holes with the new wallpaper

• 1.00-2.00 PM

Break time

• 3.30 PM

Type a label in Word, print it out, and laminate the label

• 5.00 PM

Time to end working hours

Reflection

I had the chance to work on both creative and technical tasks. Decorating the pigeon holes with new wallpaper was a fun and hands-on activity that improved the office space. Later, typing, printing, and laminating labels helped me practice attention to detail and improve my computer skills.

Sign the practical student attendance report

• 8.00 AM

Key in and write all the types of license department letter register

• 9.30 AM

Find and check the detail file for the committee meeting

• 1.00 - 2.00 PM

Break time

• 2.00 PM

Type all the labels of the business application form and laminate

• 4.00 PM

Cut the sticker business license following the

• 5.00 PM

Time to end working hours

Reflection

I focused on organizing and managing important documents related to business licenses. Keying in and registering various types of license letters helped me improve my data entry skills and attention to detail. Checking files for the committee meeting taught me the importance of accuracy and preparation. Later, typing, laminating, and cutting labels allowed me to practice precision and care in handling official materials. Overall, these tasks helped me develop better organizational skills and an understanding of the licensing process.

Early Muharram holiday

Sign the practical student attendance report

• 8.30 AM

Arrange and build a shoe rack

• 1.00-2.00 PM

Break time

• 2.10 PM

Arrange the file hat, apron, business, and update the system in the PC licensing counter.

• 5.00 PM

Time to end working hours

Reflection

I helped with both physical and administrative tasks. Building the shoe rack improved my practical skills, while arranging files and updating the licensing system enhanced my organizational and computer skills. Balancing hands-on work with office duties gave me a well-rounded experience

Sign the practical student attendance report

• 8.20 AM

Key in and write all the types of license department letter register

• 1.00 - 2.00 PM

Break time

• 2.15 PM

Key in the data & receipt value of the trust money banner in the Excel

• 5.00 PM

Time to end working hours

Reflection

By keying in license registers and financial data in Excel, I gained a better understanding of organizing and managing important information efficiently. These tasks highlighted the importance of careful data management in supporting the department’s operations.

Sign the practical student attendance report

• 8.00 AM

Check, sort by category, and paste stickers on the board

• 1.00-2.00 PM

Break time

• 2.15 PM

Check and correct the new address business license form, then photocopy

• 5.00 PM

Time to end working hours

Reflection

I practiced organizing and categorizing documents carefully by checking and sorting business license boards and ensuring the accuracy of address forms. This helped me to maintain up-to-date and accurate records for smooth business operations.

Sign the practical student attendance report

• 8.10 AM

Type tagging in the Word, then photocopy it for the

counter

• 1.00-2.00 PM

Break time

• 2.05 PM

Stamp meeting minutes based on reference to the file business license cancellation files, business seizure files, and files that require meetings.

• 5.00

Time to end working hours

Reflection

I focused on preparing and organizing important documents by typing tags and making photocopies for easy identification at the counter. I am also carefully stamping meeting minutes on various business license files, which helped me understand the importance of accurate record-keeping.

Sign the practical student attendance report

• 8.10 - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.30 AM

Arrange the file meetings at the rack

• 12.15 - 2.45 PM

Break time and Friday prayer

• 2.50 PM

Type and do a tagging of the business according to the code

• 5.00 PM

Time to end working hours

Reflection

Arranging meeting files and tagging business documents according to codes taught me the importance of systematic record management.

Sign the practical student attendance report

• 8.10 - 9.00 AM

Majlis Perbandaran Kluang 2025 Al-Quran Enrichment Program

• 9.15 AM

Help the clerk get stationery office at the store

• 12.15 -2.45 PM

Break time and Friday prayer

• 2.50 PM

Separate and dispose of unused trading information papers

• 5.00 PM

Time to end working hours

Reflection

I assisted the clerk by getting office stationery, which taught me the importance of teamwork and supporting colleagues. I also helped to separate and dispose of unused papers, emphasizing the need for proper document management and maintaining an organized workspace.

Sign the practical student attendance report

• 8.00 AM

Arrange the stickers according to the type of

business and color it.

• 9.30 AM

Print and photostat the all form business

• 1.00-2.00 PM

Break time

• 2.00 PM

Continue printing and photostating the form business

• 5.00 PM

Time to end working hours

Reflection

I organized stickers by business type and color, which helped me improve my attention to detail and organizational skills. Printing and photocopying business forms allowed me to practice handling important documents carefully and efficiently.

Sign the practical student attendance report

• 8.30 AM - 12.30 PM

Majlis Perbandaran Kluang monthly meeting

• 12.30 AM - 2.00 PM

Break time

• 2.10 PM

Separate the unused paper that can be reused.

• 5.00 PM

Time to end working hours

Reflection

I am attend the monthly meeting helped me understand the current priorities and updates within the department. Separating unused paper for reuse taught me the importance of resourcefulness and sustainability in the workplace.

Sign the practical student attendance report

• 8.10 AM

Arrange the tagging file at the rack

• 1.00-2.00 PM

Break time

• 2.10 PM

Type and print the tagging

• 5.00 PM

Time to end working hours

Reflection

Organizing the tagging files and typing the tags helped me improve my attention to detail and file management skills. It was satisfying to see the files arranged neatly, which makes it easier for everyone to find file quickly.

Sign the practical student attendance report

• 8.00 - 9.00 AM

Breakfast time with the staff and do preparations for the program

• 10.00 AM - 1.00 PM

Paloh Night Market site vote program for the trader

• 1.00 PM - 2.00 PM

Break time

• 2.00 PM

Dispose of unused trading information papers using a paper shredder machine

• 5.00 PM

Time to end working hours

Reflection

Activities provided valuable experience in both teamwork and fieldwork. Assisting with the Paloh Night Market site vote program gave me a better understanding of how trader arrangements and site selections are managed. Additionally, disposing of unused documents helped reinforce the importance of proper data handling and confidentiality.

Sign the practical student attendance report

• 8.00 AM

Print all the tagging of the business using sticker paper

• 1.00 PM - 2.00 PM

Break time

• 2.20 PM

Paste the stickers on the rack

• 5.00 PM

Time to end working hours

Reflection

I focused on improving the organization of the business licensing files. Printing the tagging on sticker paper and pasting them on the rack helped make the filing system more efficient and easier to access. This task taught me the importance of clear labeling.

Sign the practical student attendance report

• 8.15 AM

Serve the guests to open a business license at the counter and help cop all the documents

• 1.00-2.00 PM

Break time

• 2.10 PM

Cut all the small sticker tags according to the type of

business

• 5.00 PM

Time to end working hours

Reflection

I had the opportunity to interact with the public by assisting guests at the business licensing counter. This helped me build confidence in handling basic customer service tasks and improved my understanding of the licensing process. I also focused on cutting and organizing sticker tags based on business types, which strengthened my precision.

Sign the practical student attendance report

• 8.30 AM

Cut all the small sticker tags according to the type of

business

• 10.30 AM - 1.00 PM

Help serve the guests to obtain a business license

• 1.00-2.00 PM

Break time

• 2.10 PM

Continue to cut all the small sticker tags

• 5.00 PM

Time to end working hours

Reflection

I was involved in both administrative and customer service tasks. I focused on cutting small sticker tags according to business types, which required accuracy. I also had the opportunity to assist staff in serving guests who came to apply for business licenses. This experience helped me understand the workflow at the licensing counter and improved my communication skills.

Sign the practical student attendance report

• 8.15 AM

Stamp and write the index of the business license cancellation meeting minutes

• 9.00 AM - 12.30 PM

Visit the site of the food vendor business and the public market in Kluang

• 1.00-2.00 PM

Break time

• 2.30 - 4.40 PM

Visit the site of the shop lot business and the factory

• 5.00 PM

Time to end working hours

Reflection

I have valuable experience that balances both administrative and fieldwork duties. I stamped and indexed the meeting minutes related to business license cancellations, which improved my attention to detail and understanding of documentation processes. I also joined site visits to various business premises, including food vendors, public markets, shop lots, and factories. These visits gave me a clearer view of how business operations are monitored and licensed by the Majlis Perbandaran Kluang

Sign the practical student attendance report

• 8.10 - 9.00 AM

Kluang Municipal Council's 2025 Al-Quran Enrichment Program

• 9.00 AM - 12.15 PM

Farewell, last day of internship

• 12.15 PM - 2.45 PM

Break time and Friday prayer

• 2.50 PM

Continue farewell, last day of internship

• 5.00 PM

Time to end working hours

Reflection

The farewell session throughout the day was filled with appreciation, memories, and gratitude. It gave me the chance to reflect on the experiences, lessons learned, and the growth I’ve gained during my time here. I’m thankful for the guidance and support from all staff members, and this internship has truly helped me develop both personally and professionally.

• Beliau terlibat dengan urusan perpindahan pejabat utama MPK. Walaupun banyak aktiviti fizikal untuk mengemas fail-fail ke dalam kotak pindah, beliau menunjukkan komitmen yang tinggi dan memudahkan kami. Ada kalanya beliau memberikan cadangan untuk memudahkan pelaksanaan tugasan

• Akhirnya MPK sudah berpindah sepenuhnya ke bangunan baharu. Dengan bantuan daripada Dena Safeah, kerja-kerja perpindahan dapat dilaksanakan dengan sempurna. Hari terakhir beliau adalah hari yang menyedihkan buat kami di Bahagian Pelesenan, Jabatan Kesihatan Persekitaran dan Pelesenan, MPK. Semoga beliau sukses dalam bidang yang beliau ceburi. Tahniah!