https://padlet.com/michelle_mcnamara/crrfm0k1ttoe en-us 2017-10-23 16:43:31 UTC 2024-07-05 11:34:17 UTC hello@padlet.com michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199673012 Click Below to access the Case Study Profile.]]> 2017-10-23 16:43:31 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199673012 michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199673013 2017-10-23 16:43:31 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199673013 michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199725336 My strategy for this AA would be to reach out and make contact with her within the first day and schedule a call. I would look to the survey in MISS to see if there are preferred times for Alicia to connect. I'd want to better understand her Ms and Bs and learn more about the fellowship. It might be helpful to hear from the CCC about Alicia's Ms and Bs and interest in Austin.  I might also look for opportunities to connect Alicia to alum who had any similarities depending on the call. ]]> 2017-10-23 18:18:15 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199725336 amanda_lester1 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199726072 My strategy would be to immediately get live contact with Alicia. I would begin by cold calling to set up a time to talk more, then I would work hard to gain insight on how she is feeling about the region, her acceptance, and her motivations/concerns. 

]]> 2017-10-23 18:19:34 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199726072 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199726513 Set up an initial confirmation meeting with QC with the goal of:
1. assessing feelings around Austin
2. assessing what her other post grad options are

Region
1. allow region to carry out their planned step with a regional welcoming call
2. inform region of my MISS notes and based on both of our conversations, create aligned next steps.

]]> 2017-10-23 18:20:17 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199726513 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199728309 My strategy would be to text her to set up a time to chat live ASAP. I would definitely want the chance to learn more about her motivations and barriers, her true likelihood to accept, and any competing offers. ]]> 2017-10-23 18:23:28 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199728309 jessica_shyu https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729088 Need from RT: 1) Any prior relationship? Try to set up an in-person welcome meeting. Since she's involved with student orgs, do we know any TFA CM/A's from those orgs that can connect with her? 
Need from region: 1) Updates on what was discussed so that both sides can regularly reference what the other said to make it look like we're in regular communication and sharing the same info; 2) Potential alumni referral with similar background; 3) Info on the region aligned to her barriers 

]]> 2017-10-23 18:25:03 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729088 michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729301 Hey RT - I set up a time to talk to Alicia on Wednesday. I know that you've had limited responses from her. Are you able to tell me anything about the activities she is involved with on campus? Also, do you have any additional context about her fellowship? ]]> 2017-10-23 18:25:28 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729301 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729318 Need from Region:
1. strong, early communication to AA
2. a way to build investment in Austin as a location (if this is a barrier) and the future impact she could have (LTP) to address fellowship (If this is a barrier)

]]> 2017-10-23 18:25:30 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729318 amanda_lester1 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729393 Need from RT:
1) To see if there was any communication between Feb. and now. 
2) Any connection between other TFA alums? Has involvement impacted their understanding of TFA?

]]> 2017-10-23 18:25:37 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199729393 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199730030 Need from the region:
1)  Consistent communication regarding contact being made with the applicant
2) Any resources specific to Austin (webinars, alum connections, etc.) in the event that the applicant is concerned about accepting an offer in Austin

]]> 2017-10-23 18:26:41 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199730030 amanda_lester1 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736722 1) My strategy at this point would be to ask direct questions. For instance, what is holding you back from confirming? 
2) I would maintain communication. Additionally, I would try to align the AA with possible CMs and Alum that navigated the same potential barriers.

]]> 2017-10-23 18:38:02 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736722 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736796 In this situation, it will be critical for the region and RT to directly communicate and figure out who is going to have a follow-up conversation with the applicant. I'd also be curious to know if someone directly asked how them how likely they are to accept their offer/how they're feeling about accepting. More information is needed to be able to address Ms and Bs so that one of their "curiosities" doesn't turn into a reason for declining.]]> 2017-10-23 18:38:10 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736796 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736910 Need from RT:
probe for what is explicitly holding them back 'I know you mentioned a fellowship offer. Is that still on the table?  How is that weighing in to your decision process?  How do your parents feel about this?

Need from Region:
Based on responses given to the RT - provide logistical info/support. EX if the fellowship is holding her back, region can talk about what 'fellowship-esq' opportunities they have they meet her interest. How can the region help her actualize her long term goals?

RT to then follow up...what does this make you think? feel? consider?  (RT is acting as the neutral party here)

]]> 2017-10-23 18:38:21 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736910 michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736955 My strategy at this point would be to probe for barriers, while staying in alignment with RT. I think it's important to not ask the AA redundant questions, but use the communication of the other party to move my conversations with the applicant forward or vice versa. ]]> 2017-10-23 18:38:26 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199736955 jessica_shyu https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199737133 What were the probing questions they asked? Let's be clear that they were probing... did we ask the "on a scale to 1-10..." question (is that still a recommended question?) Also, find an alum they may trust more - someone from their university with a similar background, etc. - and try that route. Also, BIG EMPHASIS to the QC that it's OK whatever they feel and that we have no judgment and don't want to be pushy - just want them to make the right decision for them (create a safe space for them to openly share concerns)]]> 2017-10-23 18:38:46 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199737133 michelle_mcnamara https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199738253 What I need from RT - I need to align on communication strategy. I would want to share my plan to probe for barriers, and let RT know what I learned from my conversation so RT could potentially continue that conversation with AA, not repeat it. ]]> 2017-10-23 18:40:42 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199738253 amanda_lester1 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199738467 What I need from RT:
1) Continued commitment to discovering barriers for this applicants. 
2) Communication with me via Slack when things shift.]]> 2017-10-23 18:41:02 UTC https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199738467 https://padlet.com/michelle_mcnamara/crrfm0k1ttoe/wish/199738699 What I need from the region: 
1) Specific information about the live contact (what were the elements that the applicant was both positive & curious about)
2) Communication to set up a schedule of outreach to the applicant - a second conversation is likely necessary but don't want to bombard her since her situation is 'unclear' at the moment


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