Norshahira binti Che mud (A15A0584) by ShaAZiErA https://padlet.com/nurshahira611/Internderhu2019 Internship Daily Report ( De Rhu Resort, Kuantan) en-us 2019-02-25 01:31:15 UTC 2023-02-21 04:01:26 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Condos.png 18/2/2019 (firstday) nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334663613
  • 10.am..  
  • Briefing from cik ika.. 
  • Cik ika is one of the person in charger human resource of trainee.
  • She show the place of de rhu and kuartes also give  the informatiom about de rhu and allowonce. The trainee will give rm10 per day and minus rm30 for kuartes.

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  • Introduce
  • Cik ika introduce to housekeeping department..
  • Our head housekeeping department ia Mr.abd razak and our sv is Mrs. Na, Mrs Bi, mr irfan , mrs ecah

    • ]]>     2019-02-25 02:19:26 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673068     20/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673589
  • Start with mrs irfan at ground floor with 14 room of occupied and 6 check out.
  •  Learn about how to approach your guest who in room which is occupied room. 
  • Mr. Irfan also teach how to do bed making n wipe from pantry to last stand mirror in room.
  • occupancy room is 43.83% which is about 71 room are sold.
    • ]]>     2019-02-25 02:22:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673589     21/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673683
  • Today the guest really late check out make me exhausted. The check out time at 12 noon.
  •  The guest out 2pm and we only have 1 hour to ready all the room on second floor before 3pm.
  •  The last room really late after 3pm and the guest already waiting at the lobby. 
  • there about 70 room are sold today. the percentage occupancy is 43.21%
    • ]]>     2019-02-25 02:22:47 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673683     22/2/19 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673730
  • Start with second floor 16 occupied and after that help ground floor have 26 cek out need to be ready before 3pm. 
  • we have to work in team work. 
  • We divide our work:
  • Reen- bed with kak ecah
  • Me: wipe and sweep
  • Cekqa-: sweep and mop floor
  • Rabiatul: clean toilet
  • most important and challenge about teamwork is time and attitude. 
  • there about 103 room are sold , 63.58% sold.
    • ]]>     2019-02-25 02:23:02 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673730     23/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673759
  • 19 occupied room and 5 cek out. 
  • Today get to know several of staff housekeeping from indonesia. 
  • There 4 staff is Wahyu, Rizky , Atikah , Hendry. Work with them make me realise my work a little bit slow and mess. Their job are really tip top and faster. 
  • They can make bed in 1-2 minute only. I learn more and more about their job.
    • ]]>     2019-02-25 02:23:12 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673759     24/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673788
  • 24 cek out room and only one occupied. 
  • Even though there are many cek out, the guest are cek out early and make our job easy. There are 3 person on second floor  which is cik reen and cik irfan.
    • ]]>     2019-02-25 02:23:21 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673788     25/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/334673811
  • Today have 20 room cek out and only 3 occupied. work together with riski and wahyu. the gueSt also left a bottle of coke in mini bar. 

    • ]]>     2019-02-25 02:23:31 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/334673811     26/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/336220257 yeah... finally offday]]> 2019-02-28 01:24:41 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/336220257 27/2/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/336220443
  • First time work with cik Atikah. 
  • we clean First A because need to open soon in march. we take in the iron board, glass, mop and wipe the room. the renovation floor done by 1.30..
  • i pack set cofee and set bath before back to kuarters at 5pm
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  • Today start ground floor with cik eyqa, and cik robiatul. Today 11 room cek out and 4 occupied.
  • i only wipe sweep the room
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  • Today my shift change. It start 3pm until 11pm. At first i really dont know what to do. 
  • The night duty is different with day duty.. at night we need to wait for customer call for need such as extra bed, extrs towel and other. 
  • For the first time i can ride the lift because i just follow my supervisor madam robiah. She guide my like my mom. Very soft spoken. 
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  • Second day night shift and tonight really busy because many guesr want extra water , towel , sejadah. 
  • I need to move the freezer when the guest make complaint the freezer is broken.
  • I work together with my supervisor kak Robiah
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  • There were three supervisor kak Robiah, Kak Ina and Kak Aizan.
  • Not really busy because only need to be sent sejadah. Because not have to much work i need to pack cofee set and set bath
    • ]]>     2019-03-12 11:55:20 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340353579     4/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340354280
  • Today i learn how to clean the toilet. I do the toilet with kak ecah. I need to learn more to make more faster and more clean than today.
    • ]]>     2019-03-12 11:57:31 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340354280     5/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340354489 OFFDAY]]> 2019-03-12 11:58:10 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340354489 6/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340355115
  • 18 room off cek out. Today together reen i clean ground floor.
  • i do bed and several toilet.
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  • Today i do two floor. Second A floor have only 1 occupied room number 211 together with reen.
  • After that i do bed making at Firsf A which is hace 26 room. First A are finished renovation. We need to clean soon. 
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  • 18 room of occupied with Riski. Do double bed making. Double bed making with Riski. 
  • Riski is one of the indon worker. The Riski work really - really fast and tip too. Different with several staff, Riski will make sure our work done before 3pm before vheck in.
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  • Fisrt time work with kak Aizan with night shift , 3pm until 11pm. 
  • Weekend night little bit busy to fulfill gueat need such as baby cought , sejadah, hair dryer.
    • ]]>     2019-03-12 12:57:41 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340380767     10/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340381275
  • Weekend too many room. Supervisor Kak ina, Kak ecah and me doo 23 check out room and 11 occupied. There were very rushing and need to be fast.
    • ]]>     2019-03-12 12:58:35 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340381275     11/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340381346
  • OFFDAY. Even offday the head of kem nemo mr. Mat yasin want us to move next kuarters.
    • ]]>     2019-03-12 12:58:47 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340381346     12/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/340381539
  • First B floor with Mr. Riski and Wahyu. Only 10 check out and 11 occupied
    • ]]>     2019-03-12 12:59:08 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/340381539     13/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348018852
  • 28 occupied which is from SPR and JABATAN ALAM SEKITAR
  • I do the bed making with irfan Second A floor 
  • also wipe and mop the floor
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  • 26 check out and 1 occupied.
  • In the morning we do the bed making first before their meeting end at 10am.
  • after 11.30 all the guest in Second A  floor
  • only 238 occupied
  • i clean which is bed making , mop and wipe
    • ]]>     2019-04-03 12:05:15 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348018952     15/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348019022
  • I do occupied two floor. 3 occupied from First A Floor and 5 room occupied from Second B floor.
  • there were 10 room check from first A floor.
    • ]]>     2019-04-03 12:05:30 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348019022     16/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348019804
  • today just two of us which is Cheqa also training from UMT do the first A floor with 10 check out and have 2 room vm.
  • vm room is vehicle maintenance room which is the maintenance staff duties are to inspect and repair various energy system which is lighting, plumbing and other.
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  • today with Cheqa i do the ground floor 
  • 18 check out and 4 occupied.
  • i do the bed making and Cheqa do the toilet
    • ]]>     2019-04-03 12:08:09 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348019870     18/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348019927 OFFDAY]]> 2019-04-03 12:08:21 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348019927 19/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348019963
  • For today i do all clean room because there were only 3 check out and 1 occupied on the ground floor
  • Firstly if enter the room need to clean the trash and open the window.
  • after that, clear the pantry and refill the mineral water and cofee set.
  • wipe the dusty utensils and furniture in the room.
    • ]]>     2019-04-03 12:08:32 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348019963     20/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020045
  • first time the ground only have 2 check out and 2 occupied.
  • start this day i learn to clean the toilet. i know the Mp which is Multipurpose cleaner. i need to clean toilet bowl with pad and need to change the shower curtain.
    • ]]>     2019-04-03 12:08:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020045     21/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020170
  • With other trainee name Diana do the ground floor
  • i do clean the pantry and toilet. we work together which is Diana do the bed making and sweeping the room
  • 11 check out and 4 occupied
    • ]]>     2019-04-03 12:09:13 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020170     22/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020281
  • Today with wahyu i do the Fisrt A floor.. 
  • there 11 check out and 4 occupied
    • ]]>     2019-04-03 12:09:40 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020281     23/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020318
  • today were 29 room of check out and many blocking room and 4 occupied.
  • i do the toilet and clean the pantry on ground floor
  • i also wipe and mopping the floor
    • ]]>     2019-04-03 12:09:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020318     24/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020376
  • 16 check out in ground floor and 11 occupied
  • At ground i clean the toilet and irfan with kak ecah do the bed making and i do the mop also clean the toilet.
    • ]]>     2019-04-03 12:10:00 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020376     25/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020478
  • The school Holiday have been start and housekeeping hired several part time.
  • There 2 part time in ground floor which is kina and ecah.
  • 28 check out and 4 occupied
    • ]]>     2019-04-03 12:10:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020478     26/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020572
  • 18 check out and 13 occ
  • I take turn with kak ecah to clean the toilet and do bed making
  • the part time do the wipe and mopping the floor.
    • ]]>     2019-04-03 12:10:36 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020572     27/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020637
  • 24 check out and 8 occ
  • As usual i do the toilet clean and also do the bed making
  • other than that i settle the towel after the room is done
    • ]]>     2019-04-03 12:10:50 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020637     28/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020750
  • 1 week of school holidays make me tired and exhaustion.
  • 25 room check out and all blocking. 
  • we need clean the room before 3pm 
    • ]]>     2019-04-03 12:11:12 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020750     29/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348020806
  • 19 check out and 16 occupied
  • the report show the type of the room
  • deluxe room or superior room and also the type of bed in the room which is double bed or twing single bed.
    • ]]>     2019-04-03 12:11:22 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348020806     30/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021128
  • 16 check out and 2 occupied
  • clean the toilet using Mp (multipurpose liquid) and whipping the room.

    • ]]>     2019-04-03 12:12:21 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021128     31/3/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021208
  • today no part time staff hired
  • there only irfan kak ecah
  • 28 check out and all blocking
  • i do the toilet and mopping
    • ]]>     2019-04-03 12:12:37 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021208     1/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021745 OFFDAY]]> 2019-04-03 12:13:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021745 2/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021824
  • 11 check out and 4 occupied
  • kak ecah offday
  • i clean toilet and make bedsheets also change the pillow case.
    • ]]>     2019-04-03 12:14:05 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021824     3/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021896
  • 18 check out and 3 occupied
  • mostly i will do the toilet and mop the room.
  • after i finished occupied room, kak ecah will help the check out room.


    • ]]>     2019-04-03 12:14:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021896     4/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348021957
  • today i do 3 occupied and 21 check out
  • i do clean the toilet and mop the floor room
  • other than that, i wipe the pantry.. 
  • in the morning i do with reen because kak ecah have urgent matter.
    • ]]>     2019-04-03 12:14:29 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348021957     5/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/348905950
  • I do the ground floor with kak ecah and Hani. Hani first day in housekeeping department.
  • 18 check out and 2 occupied.
  • There only one occupied check out.
    • ]]>     2019-04-05 13:04:55 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/348905950     6/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/350011912
  • today housekeeping hire 4 people for part time because weekend day.
  • in ground floor ,  4 people included me clean 33 room check out 
    • ]]>     2019-04-09 16:14:28 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/350011912     7/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/350012038
  • today is very challenging because i and kak ecah only in ground floor need to finished more than 30 room of check out.
  • the ground floor have total 36 room
  • the first B 36 room and Second B 32 room
    • ]]>     2019-04-09 16:14:45 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/350012038     8/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/350012330 OFFDAY]]> 2019-04-09 16:15:22 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/350012330 9/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/350160891
  • only two staff and one trainee work for today
  • 12 c/o and 12 occ
  • we need work together to finished 3 floor before 5pm
    • ]]>     2019-04-09 23:15:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/350160891     10/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/351403316
  • there is 11 occpied and 20 check out
  • the challenges is when the room are more than max people inside one room. for example only one room but the people inside is 8 people, that really challenges when u need to clean occupied room where have people

    • ]]>     2019-04-13 19:52:50 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/351403316     11/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/351403330
  • today not busy day,  only a few room , 3 occupied and 6 chekout..
  • after that i help another floor second B
  • after all the floor is ready to be sold, i back to office to make pack of amenities.
    • ]]>     2019-04-13 19:53:05 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/351403330     12/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/351403345
  • 7occ and 18 check out
  • clean toilet
  • change bed cheet
  • wipe
  • mop floor
    • ]]>     2019-04-13 19:53:20 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/351403345     13/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/351403514
  • first A floor have 13 occupied
  • second A 16 occupied and 6 c/o
  • two extra bed and 1 iron , 1 iron board
  • take towel from laundry
    • ]]>     2019-04-13 19:55:54 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/351403514     14/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/352569376
  • there is 8 occ and 10 check out
  • i wipe the dressing table and dressing mirror after that i clean the toilet.
  • before back home, the trolley must be full like take bed sheet and amenities
    • ]]>     2019-04-18 14:33:05 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/352569376     15/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/352569462 15/4/2019]]> 2019-04-18 14:33:20 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/352569462 16/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/352570431 Offday🤩🤩🤩]]> 2019-04-18 14:36:10 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/352570431 17/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/354010044
  • 15 c/o 
  • 13 new arrival
    • ]]>     2019-04-25 07:04:00 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/354010044     18/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/354010366
  • 11 occ 
  • 2 c/o
    • ]]>     2019-04-25 07:05:58 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/354010366     19/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178372
  • 9 occupied an 14 check out
  • clean the toilet
  • wipe dressing table, laundry, amenities
  • mop floor
  • take towel in laundry
    • ]]>     2019-05-12 07:24:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178372     20/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178385 2019-05-12 07:25:06 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178385 21/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178400
  • at the morning i already finished with reen settle the Floor First A
  • after lunch, reen help at floor Second B and i help kak ecah at ground
    • ]]>     2019-05-12 07:25:20 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178400     22/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178411
  • today very busy, but the some guest want the housekeeping to help their luggage and most of them are citizen. only for groung floor are busy.
    • ]]>     2019-05-12 07:25:28 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178411     23/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178418 OFFDAY]]> 2019-05-12 07:25:37 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178418 24/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178421
  • today only one check out and 11 occupied
  • i do the bed making and wipping for check out and the part time which is salwa do the toilet
    • ]]>     2019-05-12 07:25:41 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178421     25/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178431
  • all the room floor First A is occupied which is have 23 room
    • ]]>     2019-05-12 07:25:47 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178431     26/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178435
  • 14 check out and 19 occupied
    • ]]>     2019-05-12 07:25:55 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178435     27/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178459
  • today part time help for clean 20 check out room.. and need to clean all room from number 101-112
    • ]]>     2019-05-12 07:26:28 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178459     28/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178466
  • before i change department to front office, the hod of housekeeping and all supervisor clear the furniture at floor First A1 for renovation.
  • at the morning , i settle first the occupied room
    • ]]>     2019-05-12 07:26:35 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178466     29/4/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178476 Today i change department from housekeeping to front office or reception desk. Many thing i learn from guest ambassador who is Miss Syahirah.
    1- Answering telephone have internal and external call
    2- Type of room and Rate Room
    -for superior
    -for deluxe room
    -suite have only two room which is only have 1 king and 2 super single twin]]>     2019-05-12 07:26:42 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178476     30/4/2019 (emergency leave) nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178690 emergency leave (already informed to mrs. aspalela i take offday for 2 day because have family problem)]]> 2019-05-12 07:31:46 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178690 1/5/2019 (emergency leave) nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178696 2019-05-12 07:31:57 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178696 2/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178825
  • Learn about rate of goverment
    • -Superior room RM170
    -Deluxe room RM220
    -Family Suite RM420
    -Suite RM300
    -Family Deluxe RM 240
    • other than that i learn how to make key room from system computer Micro Fidelio Suite 8. All the management such as booking reservations, guest check-in/check-out, room assignment, managing room rates, and billing  are using system Micro Fidelio Suite 8.
    ]]>     2019-05-12 07:34:52 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178825     3/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178838
  • Greeting Guest
    -Formal- i need to learn how to approach the guest for online and call booking.
    - i have been taught about pool tag and breakfast which is in how to explain to guest.
    • ]]>     2019-05-12 07:35:00 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178838     4/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178842
  • Today the challenges for me is how to welcome foreigner guest.
  • Mr.Amirul also taught about booking confirm by call the guest to confirm the room. Confirm booking only for call booking not for online.
  • the guest who booking online cannot cancel the room by the counter front office but need to refer the apps guest use such as traveloka. 
    • ]]>     2019-05-12 07:35:06 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178842     5/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178858
  • i need to know the steamboat price and swimming pool price.mostly today the guest only ask where the hall for their event and i just need to refer the event order.
    • ]]>     2019-05-12 07:35:26 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178858     6/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178865 First Ramadan all the training in all department involve in banquet F n B. Today event are for all the staff De Rhu Beach Resort for iftar. i need to setting table , clean buffers, arrange number table and bring the guest to their table. ]]> 2019-05-12 07:35:31 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178865 7/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178870
  • today is the day when i need serve the real guest
  • i wipe the plate and cutlery
  • i setting the table at orkid hall
  • the number of pax of guest around 30

    • ]]>     2019-05-12 07:35:36 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178870     8/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178877
  • today around 20-30 pax guest
  • we have two shift to split who are going to iftar.
  • after clear buffer we need to change the buffer clothes
    • ]]>     2019-05-12 07:35:41 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178877     9/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178889
  • today around 40-50 pax
  • use only orchid hall
  • around 9-10 traning in F n B department
    • ]]>     2019-05-12 07:35:47 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178889     10/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178906
  • after wipping the plate and cutlery
  • we check the buffer to add all the plate and cutlery espcially ice tong
    • ]]>     2019-05-12 07:35:56 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178906     11/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178912 2019-05-12 07:36:02 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178912 12/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/359178916 OFFDAY]]> 2019-05-12 07:36:07 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/359178916 13/5/2015 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/360194511
  • today have a group under Puan Norsharifahanim about 105 pax in raffeslia hall.
  • other pax about 20-30 pax in orchid Hall
    • ]]>     2019-05-15 04:11:22 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/360194511     14/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/360194556
  • the challenges is we need to serve the vvip from gateaway companiey about 20 vvip. 
  • the vvip setting table need to be prepare properbly
  • about 150 pax include 30 pax from orchid hall.
    • ]]>     2019-05-15 04:11:37 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/360194556     15/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/360479101
  • 80 pax from perfect emerald sdn bhd.
  • 33 pax from niosh and family mod Mr. Encik Abd Razak.
  • 30-40 pax in orchid Hall

    • ]]>     2019-05-15 17:58:13 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/360479101     16/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/363899919
  • arrive work at 3pm , first thing the trainee do is wipe the plate and cutlery
  • after that make sure the cutlery at buffers is enough
  • take the stock such as sugar and napkin at purchasing
  • make teh tarik and nescafe tarik
  • today i was assigned at orckid hall
    • ]]>     2019-05-28 06:09:23 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/363899919     17/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/366641323
  • today use 3 hall which is amphiteater ( bigger hall near beach), rafflesia and orkid hall. 
  • there is 350 pax in amphiteater hall, mostly training boys and staff are there.
  • i will assign at rafflesia hall. before guest came, i need to make sure wipping the plate, and cutlery enough like ice tong, spoon, bb plate, fork, dessert plate and have underliner plate.
    • ]]>     2019-06-10 06:02:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/366641323     18/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/366657605
  • occupancy today 466 pax
  • today need to take the stock in purchasing room, before that need to double check the stock and take signature from Mr. Azman.
  •  that material like sugar and other need to be count and save in oriental room at cofee house
  • need to be ready 8 tupe of cold drink like, lemon laici, grape, blue lagoon, sirap selasih, spring apple, bandung, mango lassi, 
    • ]]>     2019-06-10 08:36:02 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/366657605     19/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367338516
  • only for One hall which is orkid hall for 218 pax.
  • for iftar usually i take second shift after first shift already done.
  • near the hall already have two trolley for plate. At trolley have two dustbin , one for cutlery such as fork and spoon and other for leftovers.

    • ]]>     2019-06-13 07:01:30 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367338516     20/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341465
    • 256 pax for two halls.
    • will assign at rafflesia hall. before guest came, i need to make sure wiping the plate, and cutlery enough like ice tong, spoon, bb plate, fork, dessert plate and have underliner plate.

    ]]>     2019-06-13 07:21:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341465     1/6/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341763
  • 360 number of pax
  •   i at rafflesia hall. before guest came, i need to make sure wiping the plate, and cutleries enough
    : like ice tong, spoon, bb plate, fork, dessert plate and have underliner plate.
  •  i  also wiping and clear buffer cloth
    • ]]>     2019-06-13 07:23:02 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341763     2/6/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341791
  • second last buffer, clear the decoration and collect all the flyer ramadan, start on promotion buffer raya.
  • setting the table, about 180 number of pax
  • take care buffer cutleries,  collect the plate and wipe the buffer glass.
    • ]]>     2019-06-13 07:23:10 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341791     3/6/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341806
  • today is the last day buffer and iftar ramadan, only about 100 pax.
  • clean all the tablecloth and buffer cloth to the buffer.
  • take all the cutleries and decoration like light and other to the coffee house and store ariental.
    • ]]>     2019-06-13 07:23:17 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341806     21/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341832
  • after that make sure the cutlery at buffers is enough
  • take the stock such as sugar and napkin at purchasing
  • Not very busy day, only 87 pax in orkid hall
  • after iftar, i wipe the glass table buffer and wipe plate and cutleries for tomorrow.

    • ]]>     2019-06-13 07:23:28 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341832     22/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341845
  • more than yesterday, 215 pax for iftar in De rhu Beach Resort. 
  • as usually make sure check the cutleries and plate and welcoming the guest at door. usually two staff or trainee will wait guest at door for name reservation and open the door.
    • ]]>     2019-06-13 07:23:33 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341845     23/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341856
  • 4 halls include the arcade, cempaka hall , raff hall and orkid hall with 481 paxs.
  • in arcade a little bit challenges when the place is really fit. usually only two people in arcade place. today i was assign to collect plate guest.
  • after iftar in teamwork wipe the plate and change cloth of buffer.
    • ]]>     2019-06-13 07:23:39 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341856     24/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341864
  • today 546 pax .( cempaka hall, orkid hall, arcade hall and rafflesia hall.
  • in F n B department the Senior teach how to approach the guest and the most important is smile even though tired.
    • ]]>     2019-06-13 07:23:43 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341864     25/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341876
  • number of reservation is 218 pax. 
  • Usually at 6pm i make the teh tarik and nescafe for hot drink for two set. 
  • other than 8 cold water and 2 hot water, i will assign to take the baby chair from orkid hall to rafflesia hall.
    • ]]>     2019-06-13 07:23:49 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341876     27/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341898
  • Offday
    • ]]>     2019-06-13 07:23:56 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341898     28/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341916
  • 451 pax include, MOD (11pax) , JKM (10px) and Chef Syed ( 4 pax)
  • serve vvip
  • setting table and wipe the plate
  • make hot water nescafe and teh tarik
  • clear the buffer cloth and wipping.


    • ]]>     2019-06-13 07:24:01 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341916     29/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341930
  • as usually before wait at the door, must be ready all the 8type of cold drinks, and 2 hot drink such as nescafe and tea.
  • the challenges is where the guest is demand the towel for her baby, i need ask permission housekeeping and need to find at first floor for a towel.
    • ]]>     2019-06-13 07:24:06 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341930     30/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341945
  • the most bigger number of pax, 871 pax, for amphithetre  362 of 871 pax, 150 of 871 in bunga raya hall and 190 in rafflesia  hall.
  • wipe the plate and gomblat. 
  • change buffer cloth 
  • wipe buffer glass

    • ]]>     2019-06-13 07:24:11 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341945     31/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367341960
  • with 349 pax and 37 from the list in arcade place.
  • other than that , more than 300 will divide by rafflesia hall and orkid hall 

    • ]]>     2019-06-13 07:24:16 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367341960     26/5/2019 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367358530
  • wipe the plate and setting the table before 6pm.
  • today with 293 pax, in orkid hall i be assign to take two palace, before iftar in arcade and after iftar collect in orkid because there staff will take care in arcade place after 7pm.
    • ]]>     2019-06-13 08:57:42 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367358530     nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367775145 2019-06-16 14:34:34 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367775145 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367775777 2019-06-16 14:45:22 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367775777 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367775846 2019-06-16 14:46:11 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367775846 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367775880 2019-06-16 14:46:46 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367775880 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367776368 2019-06-16 14:55:08 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367776368 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367778232 2019-06-16 15:23:39 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367778232 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367778312 2019-06-16 15:24:54 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367778312 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367778652 2019-06-16 15:29:48 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367778652 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367778673 2019-06-16 15:30:18 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367778673 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367778783 2019-06-16 15:32:18 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367778783 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779027 2019-06-16 15:36:23 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779027 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779066 2019-06-16 15:37:04 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779066 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779128 2019-06-16 15:38:08 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779128 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779143 2019-06-16 15:38:29 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779143 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779153 2019-06-16 15:38:47 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779153 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779223 2019-06-16 15:40:07 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779223 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367779259 2019-06-16 15:40:58 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367779259 link youtube intern nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367783195 https://youtu.be/f-zmpUcCleU]]> 2019-06-16 16:33:28 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367783195 nurshahira611 https://padlet.com/nurshahira611/Internderhu2019/wish/367804761 2019-06-16 21:48:22 UTC https://padlet.com/nurshahira611/Internderhu2019/wish/367804761