[SCP Smart Nation] Day 3: Facilitated Discussion by CSC International https://padlet.com/kelverian/snday3 1. Share about your country's strategy/initiatives on the use of technology in Public Service 2. Share some of the challenges your country faced in the digitalization journey and what strategies/steps are taken to overcome these challenges en-us 2022-02-28 08:52:25 UTC 2022-03-11 09:22:51 UTC hello@padlet.com Back to Programme Guide kelverian https://padlet.com/kelverian/snday3/wish/2075201975 2022-03-03 06:27:19 UTC https://padlet.com/kelverian/snday3/wish/2075201975 GROUP 3 (Thienxay, Nadeem, Sanya, Jenelle) https://padlet.com/kelverian/snday3/wish/2085649054 Mauritius has similar system like Singapore's SingPass which is called MauPass that gives access to many Government services.  There is also Certification Authority (Mausign) for digital certificates which can be used for electronic document signature that is recognized by law.
Challenges - Persons are not aware of the systems and are not technologically advanced in using the systems. 
 
T&T - similar to Singapore integrated system (TTCONNECT) for all government services, birth certificate, passport, drivers permit and e-tax.  
Challenges - same as Mauritius

Palau - there is a system for job applications and government website for vacancy notices and employee services.  Training Government employees to develop services and technology.

Laos - No systems for integrated government services, in the process of developing digital services.  ]]> 2022-03-09 08:50:03 UTC https://padlet.com/kelverian/snday3/wish/2085649054 Group Sudev, Ahmed, Michael, Phannarith https://padlet.com/kelverian/snday3/wish/2085663505 https://www.bahrain.bh/new/en/eservices-explore_en.html?

https://www.iga.gov.bh/en/

https://mobile.digital.gov.fj/Eservices/Index


]]> 2022-03-09 08:59:54 UTC https://padlet.com/kelverian/snday3/wish/2085663505 GROUP 4 (Elgun, Samir, Pombili, Mart, Irfan) https://padlet.com/kelverian/snday3/wish/2085664246 Azerbaijan 
Strategy - public service centers named ASAN opened from 2012, eGov Data Exchange System are created in 2013, MyGov citizen's portal in 2018, government owned Data Centre opened in 2016,  G-Cloud concept in 2019  & G-Cloud migration plan in 2020 approved, Smart City & Village concept prepared and submitted to the gov in 2021, digital signature project started in 2022. 
Challenges- Finance, get rid of paper, public service all digital, more openness of data, big data analytics, smart city and village infrastructure.

Namibia
Strategy - Email system for gov  1998. E gov policy in 2005. Dept of IT Management to manage eGov project  in 2014. National population register in 2014. Data protection and cybersecurity laws are still in draft. E-transaction Act is enacted. 
Challenges - Budget constraints, low adoption of ICT applications, low level of ICT literacy.

Brunei 
Strategy - BruHIMS was launched in 2012. TAFIS (financial system) in 2018. BruHealth (for Covid19) in 2020. Working Digital ID, Land Payment System, Intelligent Transport System, etc by 2025.
Challenges - Low rate of manpower, low rate of IT literacy and education. Currently the Gov is providing subsidiary for the citizens to attend IT courses to produce more technically skilled IT people.

Philippines
Strategy - National ID system and others have started to digitalize. Policy, laws, on data privacy and cybersecurity are already present. 
Challenges - bureaucracies in agencies, hard to convert manually intensive processes. Skillset not widely available.

]]> 2022-03-09 09:00:25 UTC https://padlet.com/kelverian/snday3/wish/2085664246 Group 6 https://padlet.com/kelverian/snday3/wish/2085664877 Q1.
1.      Rwanda- we have Irembo e-gov platform with over 100 
2.      Vietnam  - public service delivered through mobile applications through a software called Ondoa
3.      Nigeria -  use a web app where miners pay royalties without going to banks/office, it's used for payments and other features, and operates as a back-office for miners to aggregate their data 
4.      Japan – have e-patient information system; rolling out national ID and currently collecting citizen biometrics
5.      Tajikistan – e-gov framework and set up a dedicated institution for it

Qn. 2

1.      Rwanda – Usage of existing infrastructure and services has been low and had limited digital skills; we are solving this through subsidized device and data packages and providing 3 tiered digital skills trainings for citizens
2.      Nigeria – digital infrastructure not deployed widely (still a lot of ground to cover) & inadequate power supply in the country, ignorance which limit digital service delivery and uptake, working on sensitizing public and deploying it collaborating with private sector using fiber 
3.      Japan – low connectivity, lack of coordination for implementation, low rate of adoption, skills, low internet, limited budget
-        Have wide deployment of connectivity ongoing
-        been more intentional with resource mobilization
5.      Tajikistan – focused on providing internet connection first

]]> 2022-03-09 09:00:53 UTC https://padlet.com/kelverian/snday3/wish/2085664877 Uzbekistan - Sarvar ssultonov https://padlet.com/kelverian/snday3/wish/2085678295 We have very similar e-services with Bahrain and Brunei. Everyone in our group demonstrated the way the government's e-gov services are offered.  In terms of the digitalization of government, we are all in different stages and our governments developed their digitalization strategies for years ahead. I gave a few information about Uzbekistan's "Digital Uzbekistan 2030" nationwide strategy.]]> 2022-03-09 09:10:26 UTC https://padlet.com/kelverian/snday3/wish/2085678295 Group : Michael, Ahmed, Sudev, Phannarith https://padlet.com/kelverian/snday3/wish/2085690538 Botswana is in the process of digitalizing their services especially those used by the public.  Currently the country plans to start with 40 services hosted on the cloud as a pilot project.  Services such as passport, drivers permit, birth and death certificates, e-tax, e-law, etc

Challenges faced are internet coverage in the country is limited and unreliable internet access due to cuts and bandwidth problems. Also the public are not technology advanced and they do not have gadgets to access the e-services when available.
  

To overcome the challenges the country have started connectivity at urban and rural villages at post offices and major gathering places. The government have started the awareness programmes on e-services.]]> 2022-03-09 09:19:09 UTC https://padlet.com/kelverian/snday3/wish/2085690538 Alexander, Kyrgyzstan https://padlet.com/kelverian/snday3/wish/2088178144 1. The strategy has been brought to the state level.
2. Introduction of a unified workflow in all state bodies.
3. Combining all cities and villages into a single system for collecting statistical data online.
4. Problems - imperfect legal base, low level of education in remote divisions, old technical base, low level of the Internet and a small territory covered by high-speed Internet.]]> 2022-03-10 11:59:57 UTC https://padlet.com/kelverian/snday3/wish/2088178144