Greetings here are the instructions by jacob van ram https://padlet.com/jacobvanram/cm30kc579ba7qsog 1. Type your name 2. How long you have been working 3. What is one area you would like to learn in this course, you can reference the book NEW. Reflect on day 1 in not more than one paragraph en-us 2020-05-26 00:51:03 UTC 2025-12-17 13:27:18 UTC hello@padlet.com 1. Jacob jacobvanram https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593848761 2. 10 years ICT and 15 years in education
3. one thing you like to learn]]> 2020-05-26 01:22:39 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593848761 1. Eric https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593850625 2. 4 years in Oil & Gas sector as product specialist
3. How to analyse customer behavior on their buying decisions

Reflect on Day 1:
- Knowing yourself helps you to understand your target audience better.
- Customer behaviour is dynamic as the feelings and thinking of people change constantly, so it's important for us to keep up to date of the changes and stay relevant.

eric@chuankok.com]]> 2020-05-26 01:24:56 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593850625 1. XIE YUN FENG https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593850921 2.4 years in Entertainment industry as Technical solutions
3.customer behaviours

understand about  marketing mix, customer relationship management, try 
to manage  customers to keep coming back. 
]]> 2020-05-26 01:25:18 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593850921 SUN JING WAN https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851045 1.7 years in Business Solutions 
2.Consumer Behaviour
3.Learning about Target Marketing:A target market is the specific group of people you want to reach with your marketing message. They are the people who are most likely to buy your products or services, and they are united by some common characteristics, like demographics and behaviors.]]> 2020-05-26 01:25:26 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851045 Li Jing https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851054 -  2.5 Years in Marketing (more on Chinese social media)
- Factors Influencing Consumer Behaviours
- knowing who is your target audience and the factor that affects customer. As well as buying roles and decision making process in what way they will make the decision .


]]> 2020-05-26 01:25:27 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851054 1.Nesha Soman https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851504 2. 9 years, customer service, HR etc
3.Psychological Factors - Hierarchy of Needs 
Day 1 Reflections: 
Find out what motivates a customer (their needs), the many customer buying roles that are  present...the type of factors influencing the customer's behaviour (for e.g. Socio-Cultural, reference groups etc). Also what type of customers we have and how we need to tailor our marketing to suit their needs. (Target Marketing, identifying niche).  

]]> 2020-05-26 01:26:03 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851504 1. Terence Lim https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851633 2. 6 months in marketing and customer service
3. 

Reflect on Day 2:
- Being able to understand what affects customer's buying decision ]]> 2020-05-26 01:26:14 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851633 1. Jiawen https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851649 2. 8 years
3. Recap on consumer behavior

Reflect on Day 1:
- Breaking your customer into various segments for better understanding and analysis for marketing
 

]]> 2020-05-26 01:26:15 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593851649 1. Calvin https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593852019 2. 13 Years of work Experience
3. Decision Making Process.

Being able to learn various customer factors that affect customer buying behaviours.


]]> 2020-05-26 01:26:44 UTC https://padlet.com/jacobvanram/cm30kc579ba7qsog/wish/593852019