Baum der Erkenntnis by Christofer Roth https://padlet.com/christoferroth/ci8dhrfepti68sik en-us 2023-11-25 11:34:08 UTC 2025-11-14 19:40:35 UTC hello@padlet.com Service Management ist keine Person https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739274 2025-11-13 19:35:15 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739274 ITIL ist ein Best Practise / Framework https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739476 2025-11-13 19:35:25 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739476 ABC Kundenanalyse https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739672 2025-11-13 19:35:36 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739672 ISO / ITIL https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739711 2025-11-13 19:35:38 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739711 Das ITIL überall seine Finger hat patrizianoebauer https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739876 2025-11-13 19:35:49 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739876 Unterschied zwischen ITIL / ISO https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739973 2025-11-13 19:35:56 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681739973 ITIL = PERSON, ISO= UNTERNEHMEN https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740027 2025-11-13 19:35:59 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740027 Ich habe gemerkt, dass ich unbewusst nach ITIL arbeite. https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740135 2025-11-13 19:36:05 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740135 ITIL https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740278 3 = Prozesse

4 = Praktiken

]]> 2025-11-13 19:36:09 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740278 Wer in der IT Tätig ist, hat in der Regel mit ITIL zu tun https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740310 2025-11-13 19:36:10 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740310 ITIL wird überall eingesetzt. https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740316 2025-11-13 19:36:11 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740316 ABC Kundenanalyse https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740374 2025-11-13 19:36:14 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740374 ITSM nicht gleich ITIL https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740387 2025-11-13 19:36:15 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740387 Definition A-, B- und C-Kunden https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740504 2025-11-13 19:36:24 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740504 ABC Kunden https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740609 2025-11-13 19:36:30 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740609 ITIL / ISO https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740633 2025-11-13 19:36:31 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740633 ISO / ITIL / ITSM https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740783 2025-11-13 19:36:39 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681740783 Unterscheidung von Kunden mit A, B, C https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741067 2025-11-13 19:36:57 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741067 Unternehmen nicht auf C-Kunden aufbauen https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741201 2025-11-13 19:37:05 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741201 ITIL wird unbewusst verwendet. https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741462 2025-11-13 19:37:10 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741462 A-Kunden zu verlieren, schadet einem Unternehmen stark. https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741635 2025-11-13 19:37:22 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681741635 C Kunden = Schäpplijäger https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742057 2025-11-13 19:37:47 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742057 C-Kunden schreien am lautesten https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742099 2025-11-13 19:37:50 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742099 A/B/C Kunden https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742842 A= Key Acc Manager

B = Account manager

C= Service Desk (Chatbot)

]]> 2025-11-13 19:38:32 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681742842 ABC-Kunden war mir neu oder unter einer anderen Logik bekannt. https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681743931 2025-11-13 19:39:32 UTC https://padlet.com/christoferroth/ci8dhrfepti68sik/wish/3681743931