https://padlet.com/crozar77/chelvtc41e18luba en-us 2023-05-26 17:59:28 UTC 2023-05-26 19:54:33 UTC hello@padlet.com crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606436335 My aspiration in life is to be a helpful and good person to family and friends. ]]> 2023-05-26 18:10:00 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606436335 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606442712 For this one I found this ted talk to be very interesting and I enjoyed her simplicity of explaining human resources. ]]> 2023-05-26 18:20:04 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606442712 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606466149
Assertiveness can help you control stress and anger and improve coping skills is one main take away I learned from this section. This video was also helpful. https://www.youtube.com/watch?v]]> 2023-05-26 18:53:20 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606466149 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606478065 Design thinking, you make decisions based on what customers really want instead of relying only on historical data or making risky bets based on instinct instead of evidence. This is one of the main take aways for this section and this article was a great example of putting it in use. 
Design Thinking – IDEO U]]> 2023-05-26 19:04:19 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606478065 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606490950 For this section I found this article helpful and interesting.
Unshackling creativity in business | Deloitte Insights but the ted talk I really enjoyed specifically at the 2 minutes mark point. As well with his finally thoughts art's not a luxury, it's actually sustenance.]]> 2023-05-26 19:21:50 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606490950 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606493985 This section gave helpful ways of dealing or connecting with customers which I found to be a top choice of the 14 different ways to connect. As well as how the pandemic affected customer services. Both articles were useful.
Supporting Customer Service Through the Coronavirus Crisis (hbr.org)

]]> 2023-05-26 19:27:58 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606493985 crozar77 https://padlet.com/crozar77/chelvtc41e18luba/wish/2606498844 I found this article very useful and broke it down very well each stage. I found the forming stage to be most important or useful in my opinion. As well as this video it offered a different and unique explanation.
(407) 2. Trusting Teams | THE 5 PRACTICES - YouTube]]> 2023-05-26 19:38:02 UTC https://padlet.com/crozar77/chelvtc41e18luba/wish/2606498844