https://padlet.com/kafi1/cgg4nellc4rz Each group find an example of a Retail experience and argue why? en-us 2017-03-20 08:45:50 UTC 2017-04-17 06:23:30 UTC hello@padlet.com https://padlet.com/kafi1/cgg4nellc4rz/wish/161128494 - Free tasting samples 
- Launch parties (iPhone) 
- Louis Nielsen discount determined by age
- Birthday discount in supermarkets
- package discount (Telephone family package at Yousee) (Magasin 2 for 1) 
- Student discounts (asos online shopping)
- Display furniture at discount 
-Proper recommendation that the customer need,  based on the previous e-searching (track system)
-Kiwi CARD ; provide the discount if the customer buy vegetable or fruits 
> it makes the customer think that the Kiwi provide fresh and high quality fruits or vegetables. > makes them buy that stuff in KIWI. 



]]> 2017-03-20 11:42:44 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161128494 https://padlet.com/kafi1/cgg4nellc4rz/wish/161129159 IKEA:
- The last couch, if you chose it you could get a huge discount (30%) and free delivery even though it was 300 km.
It made Martina buy the couch, she wouldn't have bought it if it hadn't been delivered for free. Even if it hadn't been for the discount she probably would have bought it because of the free delivery.

Kiehl's:
- When you buy something they give you free samples, which makes you buy the product next time you go to the shop]]> 2017-03-20 11:45:23 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161129159 https://padlet.com/kafi1/cgg4nellc4rz/wish/161129213 - Not arriving items on eBay
-only buy 1 item, payed and received 2
-Iberia from Dk to Mdrid and Valencia 
Madrid -always lost baggage
send a letter a with the receipts e-mail
make the insurance company fix it
-They make complaining sooo hard, so that customers will give up
+good customer service at Matas (member of club) 
they saw what you bought and send offers realted to that


]]> 2017-03-20 11:45:38 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161129213 https://padlet.com/kafi1/cgg4nellc4rz/wish/161129472 Tailoring [Nike]
Fashion shows
Trying samples by yourself
Individualization
Branding
Different concepts
Untangible customer experience
Involvment feeling

]]> 2017-03-20 11:46:48 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161129472 https://padlet.com/kafi1/cgg4nellc4rz/wish/161129580 -Discounts
-Coffe coupons ( buy 10 get one free) 
-Customization ( Converse shoes)
-Birthday gifts (sport shop in Berlin)
-Last minute disounts at "all you can eat" buffet
-Subsciption customization (telia)


]]> 2017-03-20 11:47:17 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161129580 https://padlet.com/kafi1/cgg4nellc4rz/wish/161131356 - Buy this much, that get for free
- Front stage production chefs/bakers/]]> 2017-03-20 11:54:05 UTC https://padlet.com/kafi1/cgg4nellc4rz/wish/161131356