https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0 Made with careful pronunciation en-us 2021-04-27 03:00:48 UTC 2025-12-28 18:46:06 UTC hello@padlet.com https://padlet.net/icons/png/1f399.png yesseosorio95 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1639273995 Write your name of the title of your post. Then, write the verbs you decided to use for the task. Remember that you need to have 2 verbs per category. Lastly, record you answer on the padlet. ]]> 2021-07-06 21:36:33 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1639273995 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642375915 /t/ Finish, Help
/d/ Receive, Call
/id/ Start, Visit
Remember that the HBO package offer, finished the last month.

I helped already with the change billing cycle. Do you need something else?

You try to tell me that you received an e-mail from us yesterday. It´s correct? 

She called to ask about charges on her bill.

Your internet service started with the basic plan, and now you have a high speed internet service.

I can see that you visited the website this morning.




]]> 2021-07-08 20:57:18 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642375915 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642406047 /t/ worked, unlocked.
*I already worked on your situation.
*Yes, unlocked your account .
/d/ signed, cancelled.
*She signed the contract on thursday.
*You cancelled your account last month.
/ed/ repeated, started.
*The information that you repeated is clear now.
*Last week you started your internet service.



]]> 2021-07-08 21:45:08 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642406047 juandavid961jd https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642411106 checked /t/
I have checked today your customer account
and everything is correct.

missed/t/
Could you please see, if you have missed calls from technical personnel?

refused/d/
I saw in the system that your payment was refused, could you send me a picture of the bill?

arrived/d/
I am juan david giraldo from att's social networks department the reason for my communication is because I see a post where you say that your cell phone has not arrived.

started/id/
hbo benefit started in january and has already expired.

included/id/
I'm sorry but the unlimited minutes are only included in the elite plan.]]> 2021-07-08 21:54:32 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1642411106 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1643582455 fixed, finished /t/
The technician had not fixed the issue yet.

The agent finished the interaction correctly.

enrolled, begged /d/
The customer enrolled AP/PB to the account.

The customer begged for another discount, however that wasn't possible.

needed, printed /id/
The customer needed to add a new package.

The bill was printed.





]]> 2021-07-09 18:19:13 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1643582455 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1643729533
/t/ Finish, Help
/d/ Receive, Call
/id/ Start, Visit
Remember that the HBO package offer finished the last month.

I already helped with the billing cycle change. Do you need something else?

You try to tell me that you received an e-mail from us yesterday. Is it correct? 

She called to ask about charges on her bill.

Your internet service started with the basic plan, and now you have a high speed internet service.

I can see that you visited the website this morning.  


]]> 2021-07-09 22:51:31 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1643729533 juandavid961jd https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1646377074 checked/t/
I checked your account and everthing is correct.
missed/t/
Could you please see if you missed callas from technical personnel?
refused/d/
He refused to admit the bill balance.
arrived/d/
My package nevere arrived
started /id/
The nfl match started at 6 pm.
included/id/]]> 2021-07-12 21:49:31 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1646377074 https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1646666610
Needed, Printed /id/

The customer needed to add a new package, because the current one is not enough.

The bill wasn't printed, because the customer enrolled Autopay.


]]> 2021-07-13 01:21:28 UTC https://padlet.com/yesseosorio95/cfwto6tdk8rwc0m0/wish/1646666610