CONFRONTATION- SOCIAL HEALTH QUESTION by Sonia Carrola

WHAT NOT TO DO

8768 — 2014-05-21 04:05:44 UTC

Just as important as what you should say when confronting someone is what you should leave out.
Here are some ground rules for confrontation.

Don't overreact- stay calm throughout the confrontation.
Don't bring up more than one issue- focus on the issue brought up until it's been resolved, and don't stockpile complaints.
Avoid vague complaints or generalizations - be specific with what's upsetting you.
Don't make accusations; they make the other person defensive.
Don't attack sensitive areas- no hitting below the belt.
Don't exaggerate- staying honest is the only way to resolve the issue

WHAT TO REMEMBER

8768 — 2014-05-21 04:05:55 UTC

A few key points should always be kept in mind regarding confrontation to provide the best outcome. Conflict Resolution Skills by Edmonds Community College outlines the major points to remember about confrontation.

Make the relationship your priority. Maintaining and strengthening the relationship, rather than “winning” the argument, should always be your first priority. Be respectful of the other person and his or her viewpoint.
Focus on the present. Rather than looking to the past and assigning blame, focus on what you can do in the here and now to solve the problem.
Be willing to forgive. Resolving conflict is impossible if you’re unwilling or unable to forgive.
Know when to let something go. If you can’t come to an agreement, agree to disagree.

WHEN SHOULD CONFRONTATION BE USED

8768 — 2014-05-27 21:33:10 UTC

The first step of confrontation is deciding whether or not it will be beneficial to the situation at hand. Conflict Management and Constructive Confrontation, an article by Oregon State University, lists the following factors to consider:

"The nature of the relationship.The greater the relationship's importance, the more meaningful the confrontation.
The nature of the issues. The more significant the issues, the greater the potential benefit from confrontation.
The ability of the other party to act on the confrontation. If the other party's anxiety level is high or motivation/ability to change is low, confrontation will likely fail."

Also, how many times the thought of a particular confrontation crosses your mind is important. The more you think about it, the more you should consider a confrontation.

THIS SUPER SICK GRAPHIC MADE BY ME

8768 — 2014-05-30 18:18:10 UTC

BIBLIOGRAPHY

8768 — 2014-06-05 02:52:11 UTC

Christopher, Drea. "10 Ways to Resolve Conflict." LIVESTRONG.COM. LIVESTRONG.COM, 08 Jan. 2014. Web. 06 June 2014. <http://www.livestrong.com/article/122613-resolve-conflict/>

"Put Conflict Resolution Skills to Work." Journal of Oncology Practice 4.1 (2008): 37-40. Edmonds Community College. Helpguide.org. Web. <http://www.edcc.edu/counseling/documents/conflict.pdf>.

Scharf, Rhonda. "5 Tips for Conflict Resolution in the Workplace." About.com Human Resources. About.com, n.d. Web. 06 June 2014. <http://humanresources.about.com/od/conflictresolution/a/confrontation.htm>

Walker, Gregg, and David W. Johnson. "Constructive Confrontation." Reaching Out (n.d.): n. pag. Constructive Confrontation. Oregon State University. Web. 05 June 2014. <http://oregonstate.edu/instruct/comm440-540/confront.htm>.

WHAT SITUATION

8768 — 2014-06-06 18:05:51 UTC

Where a conflict takes place can be almost as important as what goes on during the conflict. Picking the right time and place can help set the confrontation up for success. 10 Ways to Resolve Conflict by livestrong,com gives the advice for what the setting should include. They say that the setting should be private and face to face. This will remove outside prying parties, and reduce misunderstanding that easily happen with technology. Pick a time where you both are able to completely devote yourselves to the conversation, but don't be afraid to stop the conversation and pick it up later if tensions get too high.