Question 2: What strategies have been successful overcoming barriers of trust building while achieving humble expertise in different contexts (e.g., political/cultural, in-person/virtual, synchronous/asynchronous, etc.)? by https://padlet.com/kjones1212/wuw2 en-us 2021-08-03 22:43:15 UTC 2026-03-14 22:50:04 UTC hello@padlet.com Transparency https://padlet.com/kjones1212/wuw2/wish/1669237820 Admitting uncertainty, not knowing, needing support, etc.]]> 2021-08-04 19:38:59 UTC https://padlet.com/kjones1212/wuw2/wish/1669237820 Building a friendship https://padlet.com/kjones1212/wuw2/wish/1669237932 Taking time to have conversations that are not directly work- or project-related.]]> 2021-08-04 19:39:12 UTC https://padlet.com/kjones1212/wuw2/wish/1669237932 Acknowledging that you're not an expert https://padlet.com/kjones1212/wuw2/wish/1669238456 Up-front saying that you're not an expert, acknowledging and seeking out others' expertise in their systems, schools. ]]> 2021-08-04 19:40:10 UTC https://padlet.com/kjones1212/wuw2/wish/1669238456 Being open to new things and new ideas https://padlet.com/kjones1212/wuw2/wish/1669238757 2021-08-04 19:40:43 UTC https://padlet.com/kjones1212/wuw2/wish/1669238757 Familiarity https://padlet.com/kjones1212/wuw2/wish/1669239011 Actively trying to become familiar with people/systems you're working with. Read/listen/research the area or community]]> 2021-08-04 19:41:09 UTC https://padlet.com/kjones1212/wuw2/wish/1669239011 Building relationships over time https://padlet.com/kjones1212/wuw2/wish/1669239094 You need time to develop trust, vulnerability, etc. So spending time interacting with partners/clients/stakeholders as much as you can. This involves consistency with following up with them (especially individually). Has to be genuine too. ]]> 2021-08-04 19:41:19 UTC https://padlet.com/kjones1212/wuw2/wish/1669239094 Ensuring Active listening https://padlet.com/kjones1212/wuw2/wish/1669239247 Paraphrasing what they said to ensure that they understood. Keep asking questions in a polite way. But what if it's not happening - asking politely to ensure we are on the same page. ]]> 2021-08-04 19:41:33 UTC https://padlet.com/kjones1212/wuw2/wish/1669239247 Asking questions https://padlet.com/kjones1212/wuw2/wish/1669239482 Learning, building trust, and listening to people]]> 2021-08-04 19:42:00 UTC https://padlet.com/kjones1212/wuw2/wish/1669239482 Show positive emotional consistency https://padlet.com/kjones1212/wuw2/wish/1669239599 Being consistent, keep it positive, light, engagement]]> 2021-08-04 19:42:11 UTC https://padlet.com/kjones1212/wuw2/wish/1669239599 Identifying the barriers & honoring insights from others https://padlet.com/kjones1212/wuw2/wish/1669239739 Having awareness of barriers to building trust (e.g., top-down approaches) & honoring insights from others.]]> 2021-08-04 19:42:25 UTC https://padlet.com/kjones1212/wuw2/wish/1669239739 Making sure you're not just checking a box https://padlet.com/kjones1212/wuw2/wish/1669240006 Doing things intentionally and making sure the questions we ask are useful/meaningful, not just for the sake of asking.]]> 2021-08-04 19:42:55 UTC https://padlet.com/kjones1212/wuw2/wish/1669240006 "When did you first learn this?" https://padlet.com/kjones1212/wuw2/wish/1669240145 A question like this can support someone learning about another person's motivation, perspective, and build understanding.]]> 2021-08-04 19:43:10 UTC https://padlet.com/kjones1212/wuw2/wish/1669240145 Admitting mistakes https://padlet.com/kjones1212/wuw2/wish/1669240457 Simple as that. Sometimes things don't work out the way we want. Expressing that and talking through that outcome gives space for connection and understanding why and how to move it forward.]]> 2021-08-04 19:43:40 UTC https://padlet.com/kjones1212/wuw2/wish/1669240457 Open and Transparent Communication https://padlet.com/kjones1212/wuw2/wish/1669240491 "I don't know, but I'll look into it" and then actually doing it.]]> 2021-08-04 19:43:43 UTC https://padlet.com/kjones1212/wuw2/wish/1669240491 Not taking the first reaction as the final reaction https://padlet.com/kjones1212/wuw2/wish/1669240809 Understand that people go through phases of change. Operate with compassion. 

]]> 2021-08-04 19:44:19 UTC https://padlet.com/kjones1212/wuw2/wish/1669240809 Communication!!! https://padlet.com/kjones1212/wuw2/wish/1669241153 Listen mindfully, be respectful and timely in responses, be careful about written communications -- ensure they are projecting what you intend to convey, knowing when an in-person conversation is better]]> 2021-08-04 19:44:53 UTC https://padlet.com/kjones1212/wuw2/wish/1669241153 Develop a shared understanding of the work https://padlet.com/kjones1212/wuw2/wish/1669241291 Challenges aren't usually personal; work toward shared goal. Open conversations about concerns. 

]]> 2021-08-04 19:45:09 UTC https://padlet.com/kjones1212/wuw2/wish/1669241291 Being thoughtful about what we ask https://padlet.com/kjones1212/wuw2/wish/1669241534 Are there stupid questions? How do we mitigate issues of being ignorant of a situation or context?]]> 2021-08-04 19:45:31 UTC https://padlet.com/kjones1212/wuw2/wish/1669241534 Humility vs Ignorance https://padlet.com/kjones1212/wuw2/wish/1669241747 Knowing what we don't know vs. not knowing you don't know. ]]> 2021-08-04 19:45:54 UTC https://padlet.com/kjones1212/wuw2/wish/1669241747 Who You Know Network (esp. for virtual) https://padlet.com/kjones1212/wuw2/wish/1669241927 Being introduced by a mutual connection can help smooth over virtual awkwardness, but also generally speaking. This is especially relevant in Indigenous communities.]]> 2021-08-04 19:46:14 UTC https://padlet.com/kjones1212/wuw2/wish/1669241927 Mid-course corrections https://padlet.com/kjones1212/wuw2/wish/1669242111 Redirect work as needed based on ongoing conversations about concerns and needs rather than sticking rigidly to the original plan. ]]> 2021-08-04 19:46:29 UTC https://padlet.com/kjones1212/wuw2/wish/1669242111 Admitting vulnerability https://padlet.com/kjones1212/wuw2/wish/1669242315 Is there some kind of give that shows you are vulnerable. When someone shows they are going out on a limb for me it's much quicker for me to trust them. ]]> 2021-08-04 19:46:48 UTC https://padlet.com/kjones1212/wuw2/wish/1669242315 Norm-setting https://padlet.com/kjones1212/wuw2/wish/1669242740 How to understand the norms in new places or with new people. Creating norms in a group may not automatically make things better if trust isn't present.]]> 2021-08-04 19:47:39 UTC https://padlet.com/kjones1212/wuw2/wish/1669242740 Provide opportunities for multiple ways to engage in virtual sessions https://padlet.com/kjones1212/wuw2/wish/1669242818 E.g.: Seeking out someone's opinion, questions, etc. following a virtual session (if they were in the background) shows that you've been listening, your curiosity, and helps increase engagement.
E.g.: Spend time creating a space for exploration and fun (expanding beyond work focus)]]> 2021-08-04 19:47:47 UTC https://padlet.com/kjones1212/wuw2/wish/1669242818 Being humble is easier than showing expertise at times https://padlet.com/kjones1212/wuw2/wish/1669243027 Recognizing that we don't necessarily understand their context & are willing to learn, but also realizing that they may not be prepared for the expertise being brought forth -- how can we better meet them where they are.]]> 2021-08-04 19:48:07 UTC https://padlet.com/kjones1212/wuw2/wish/1669243027 Asking for help https://padlet.com/kjones1212/wuw2/wish/1669243667 Asking for help as a strategy to build/reinforce trust. Trust as a two-way street, so asking for help works if others are willing to share their knowledge, which works when you are willing to share knowledge.]]> 2021-08-04 19:49:18 UTC https://padlet.com/kjones1212/wuw2/wish/1669243667 Validating Points https://padlet.com/kjones1212/wuw2/wish/1669244384 If using virtual means, validate someone's point by using the private chat feature.]]> 2021-08-04 19:49:39 UTC https://padlet.com/kjones1212/wuw2/wish/1669244384 Balance of Preparedness https://padlet.com/kjones1212/wuw2/wish/1669244393 Coming to the table understanding the other person. Understand the context, do the homework]]> 2021-08-04 19:49:40 UTC https://padlet.com/kjones1212/wuw2/wish/1669244393 Be consistent https://padlet.com/kjones1212/wuw2/wish/1669244530 Consistently listen, problem solve, etc., regardless of changes in context or relationship challenges]]> 2021-08-04 19:49:52 UTC https://padlet.com/kjones1212/wuw2/wish/1669244530 Examining the systems/missions we're working with https://padlet.com/kjones1212/wuw2/wish/1669244628 Building in stakeholders' values and visions to create conversations about norms.]]> 2021-08-04 19:50:02 UTC https://padlet.com/kjones1212/wuw2/wish/1669244628 In-Person Tends to Lend Itself for More Questions & Better Building of Off-Project Relationships https://padlet.com/kjones1212/wuw2/wish/1669245027 2021-08-04 19:50:46 UTC https://padlet.com/kjones1212/wuw2/wish/1669245027 "What does success look like to you?" or "What do you need to be successful?" https://padlet.com/kjones1212/wuw2/wish/1669246813 Asking these questions (and asking clarifying questions in general) help get at what the other person is thinking/may need.]]> 2021-08-04 19:51:17 UTC https://padlet.com/kjones1212/wuw2/wish/1669246813 Building trust remotely https://padlet.com/kjones1212/wuw2/wish/1669247478 Building new relationships is much more difficult over zoom, without in-person contact. Relying more on existing relationships, having familiar faces around to help develop new relationships.]]> 2021-08-04 19:52:29 UTC https://padlet.com/kjones1212/wuw2/wish/1669247478