HRM Day 5 Team 5 by HUMAIRA BTE AMIR KHAN https://padlet.com/18020564/c73q9xexhrq5 Made with a bold sensibility en-us 2020-01-17 02:19:15 UTC 2026-01-07 12:32:59 UTC hello@padlet.com E-tivity 1 18020564 https://padlet.com/18020564/c73q9xexhrq5/wish/432764467 Activity 1: What types of social medias generate revenue for companies? 

  • Social networks
  • Discussion forum network
  • Media networks
  • Consumer review network

  • The different social network will bring different customers together to use their apps. some social medial can earn revenue by clicks, like Instagram and Youtube. This method is to increase brand awareness. 

How do they do about generating revenue? 

  • Create and promote your own information products
  • Promoting Affiliate products 
  • Do a visual media to promote your crafts/products
  • Customer reviews 
  • Join the youtube partner programme
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Activity 2: 
How has United Airlines “negative press” influenced the buying decision of consumers?


  • Consumers will be emotionally affected and shocked by what they saw via the video that has been circulating online and how the ones in the aircraft have experienced the incident at first hand. People now will then have a bad impression and stigma on the United Airlines’ company as it showcases how they dealt with such issues in a terrible manner. 


  • The consumer will unlikely to purchase the air ticket from this airline as they force someone out by beating them and drag him out. This creates bad brand awareness for this airline company 
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Activity 3: (individual assignment)
What is the relationship between a restaurants ability to generate revenue and consumer review?

The ability a restaurant is able to generate its revenue is due to their quality of food, services and atmosphere. There is a link to the customer’s review, if the customer reviewed the restaurant badly, the consumer will unlikely to go to that restaurant, thus the restaurant loss to the ability to earn revenue as there are no customers.

 
]]> 2020-01-17 03:34:29 UTC https://padlet.com/18020564/c73q9xexhrq5/wish/432779607 mingyusvntn https://padlet.com/18020564/c73q9xexhrq5/wish/432779951 E-tivity 3: What is the relationship between a restaurants ability to generate revenue and consumer review?                                                                                                                                                                                                                                          
88% of the consumers trust other consumer reviews which is being posted online and only 72% of consumers will take action only after reading a positive review. The relationship between a restaurant’s ability to generate revenue and consumer reviews is that if the restaurant has positively impacted its customers for its quality of food and good customer service, these customers will put up their reviews online about their experience dining at the restaurant. These reviews will affect the decision of other potential customers that is searching for a good restaurant to dine at. If they see good reviews of the restaurants, there is a high chance of them visiting the restaurant. If they have seen negative reviews of the restaurant, they are most likely to find for another restaurant to dine at. 

  
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Individual Activity 3:
What is the relationship between a restaurants ability to generate revenue and consumer review? 

A customer review would affect a restaurants ability to generate revenue. Customers tend to share their experience at the restaurant which makes it credible. If another person were to see the review, it could cloud their judgement on whether to eat there or not since everyone would want to eat somewhere nice and worth their money. If a customer were to give a bad review, potential customers would have a bad impression of the restaurant and would not want to visit it. This would result in a loss of revenue for the restaurant. Whereas, if a customer were to give good reviews, potential customers who are looking for a restaurant to dine at would be more convinced to visit from the good impression gained by the review. 
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