Unit 2: Job Roles by Richard Ingram https://padlet.com/rc_ingram/btecyear1unit2a What roles / responsibilities do the following roles have in delivering customer service? en-us 2017-09-22 09:03:30 UTC 2017-09-22 13:31:32 UTC hello@padlet.com Kitchen Porter https://padlet.com/rc_ingram/btecyear1unit2a/wish/190097364 Their job is to keep the kitchen clean and to wash the dishes for the chefs so they can concentrate on the cooking. Also, they clean up spillages in the kithen to avoid accidents. They clean areas of the kitchen so the chefs don't have to.

]]> 2017-09-22 12:43:44 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190097364 Head Chef https://padlet.com/rc_ingram/btecyear1unit2a/wish/190098784 The Head Chefs role in customer service is to ensure that each dish leaving the kitchen is at the highest standards possible. These standards include: making sure a dish meets customer dietary requirements; is evenly portioned for each guest and the meals are prepared in a hygienic and safe environment.]]> 2017-09-22 12:46:51 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190098784 Waiting Staff https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099167 They work at the restaurant or bar (or sometimes in private homes) to take orders and serving customers their food and drinks. Each waiter follows guidelines and rules developed by the manager.

]]> 2017-09-22 12:47:40 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099167 Concierge https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099267 A Doorman opens the door for people  giving them a warm welcome. 
Bell staff transport the customers luggage to their room
 
 ]]> 2017-09-22 12:47:52 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099267 Restaurant manager https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099395 A restaurant managers job is to manage the restaurant and make sure that the restaurant runs smoothly and efficiently so that their job is easier and makes the restaurant gain better reviews.]]> 2017-09-22 12:48:09 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190099395 Steve https://padlet.com/rc_ingram/btecyear1unit2a/wish/190101272 Job includes being Alan on a weekend and the rest of the week being annoying. Anybody can be a Steve, (like in mine craft obvs)
DONT BE A STEVE  !!!!]]> 2017-09-22 12:52:09 UTC https://padlet.com/rc_ingram/btecyear1unit2a/wish/190101272