Speaker 1

Host Company: Eletronics Company

Guests: Employees

Venue: 5 Star Hotel in Brazil

Package: All meals included

Events / Activities: Two hours of corporate activites and the rest of the day, free

Speaker 2

Host Company: Big Company in Germany

Guests: VIP Clients

Venue: Visit to the opera in Italy

Package: First class plane travel, tickets to the Opera and a ninght in a luxury hotel

Events / Activities: Watch the Opera, a tour of the building and dinner in a restaurant in Milan

Exercise 6

1 - Hold a venue

2 - Arrange an event

3 - Have a great time

4 - Entertain clients

5 - Book a trip

6 - Accept an invation

Exercise 7

1 - Enjoy an activity -> Have a great time

2 - Say yes to an offer of hospitality -> Accept an invitation

3 - Look after guests -> Hold a venue

4 - Organize a journey to a place and back -> Book a trip

5 - Reserve a place for an event -> Arrange an event

6 - Organize something special for your clients -> Entertain clients

Conversation 1: No, she was waiting for two people and asked for a orange juice for her and some water

Conversation 2: It's 1 hour before the game; The guest wants to buy something about tennis for children

Exercise 3

1 - Are there any other guests in your party?

2 - How many bottles would you like?

3 - Is there any coffee?

4 - How many time do we have before play starts?

5 - Is there a souvenir shop inside the stadium?

1 - How much tea and coffee is drunk by visitors?

2 - How much champagne is served to visitors?

3 - How many portions of ice cream are eaten?

4 - How many bananas do the players eat during the two weeks?

5 - Is there a pharmacy inside the grounds?

6 - Are there any banks inside the grounds?

7 - Is there a library?

8 - Are there any facilities inside the grounds for leaving luggage?

9 - Is there any hotel accommodation for visitors inside the groundes?

10 - How much prize money is paid to the players?

2 - What WOULD YOU SAY if your boss ASKED you to work longer hours?

3 - If YOU COULD study full-time for a year, what subject WOULD INTEREST you most?

4 - If there WAS an extra hour in your working day, how WOULD YOU spend it?

5 - WOULD YOU BE happier if mobile phones DIDN'T EXIST?

6 - If you DIDN'T HAVE deadlines to meet, WOULD YOU BE more or less efficient?

Speaker 1 - Meetings

Speaker 2 - Administratives tasks

Speaker 3 - Difficult deadlines

Speaker 4 - Phone interruptions

EXERCISE 8

1) There's always one person who arrives LATE;

2) To SAVE time, we've tried introducing a one-hour limit;

3) We always RUN OUT OF of time;

4) I know reports TAKE a long time to do, but I never ALLOW time for them;

5) I always leave paperwork until the LAST minute;

6) We even thought we could deliver AHEAD of time;

7) It was really difficult to get job done IN time

8) I WASTE so much time answering calls. It really SLOWS you down

2) Whether you're a Saturday-onl partner or the Chairman, you would all receive the same per cent. (E)

3) The turnover feeds directly into the bonus. (C)

4) We also look at feedback from the external bodies. (F)

5) The market rate is the going rate for a particular job. (G)

6) We're trying to find new ways of making the life of a partner fuller. (A)

7) We hopefully have a pack that's second to none. (B)

1 - C

2 - D

3 - A

4 - B

EXERCISE 7

1 - C

2 - D

3 - A

4 - B

1 - No

2 - Yes

3 - Yes

4 - No

5 - Don't know

6 - Don't know

7 - No

8 - No

Exercise 9

I'm not sure about it. I think there are some disadvantages with this type of partnership.