Communication & Academic Engagement mini-group session 9th March 2022 by Karen Fisher https://padlet.com/kjfisher/bv3run7c84dgy5fr Please add your comments underneath these two questions en-us 2022-03-02 11:57:47 UTC 2022-03-07 16:59:23 UTC hello@padlet.com 1) Our team currently communicates to academic staff in the following ways. Do you have any feedback on the effectiveness of these methods? kjfisher https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2073416089
  • Emails to Schools sent by the ALs 3 times a year 
  • Ad hoc emails, e.g. about empty reading lists, etc.
  • TeachLearn pages
  • Library website's Staff page
  • Library FAQs
  • Annual Reports
  • Reports to School Academic Committees (both paper and verbal)
  • Welcome email to new staff – sometimes followed up with an induction
  • Through existing Library comms channels, e.g. Twitter, etc. 
  • Occasional attendance at School staff training events / Away Days, etc.
  • Occasional features in School / service newsletters
    • ]]>     2022-03-02 12:02:09 UTC https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2073416089     2) Do you have any ideas of other ways we could engage with academic staff to promote our team’s work and services? kjfisher https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2073416968 2022-03-02 12:03:01 UTC https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2073416968 Effectiveness of feedback libcmr https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2082108607
  • I find emails can sometimes trigger an academic into emailing you about another, unrelated issue (it reminds them that we are here!) but quite often I suspect emails we send are fled away to "read later" and then that time never comes...
  • I think FAQs are a very efficient way of connecting staff and students to answers they need, but I don't think they are used by everyone and we need to promote these a lot more.
  • Welcome emails set us of on the right foot, and these are crucial-I know not all staff follow up to make a meeting, but its good PR.
  • The most effective way to get messages across is to attend school events, especially committee meetings. Any misconceptions or issues can often be ironed out there and then and things formally minuted.
    • ]]>     2022-03-07 16:58:54 UTC https://padlet.com/kjfisher/bv3run7c84dgy5fr/wish/2082108607