Describe how you can give a positive image when speaking on the phone? by https://padlet.com/lisette_edwards/buv3fvsh9sow Think about your customers and answer the question! en-us 2017-09-27 11:29:34 UTC 2017-09-27 13:31:33 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Shakinghands.png Nikki https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650346 By speaking clearly and confident and in a positive manner.

]]> 2017-09-27 13:24:56 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650346 i would sound happy positive and professional and make sure i listen with active listening and mirroring the conversation https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650560 2017-09-27 13:25:13 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650560 Natasha https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650810 Listen to what the caller is saying. Ask relevant questions. Show respect don't argue with the caller. Customer knows 'best' not!]]> 2017-09-27 13:25:38 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650810 https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650893 By answering the questions respectfully, confidentally and professionally ]]> 2017-09-27 13:25:46 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650893 Luke https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650913 Be polite, talk clearly, be helpful 
 ]]> 2017-09-27 13:25:47 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650913 By speaking with a positive attitude, and by being confident and professional on the phone. https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650929 2017-09-27 13:25:48 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650929 I would talk professionally and have good body language. https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650930 2017-09-27 13:25:48 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650930 Tom https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650958 Be respectful, polite and friendly. Smile while talking, speaking clearly]]> 2017-09-27 13:25:50 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191650958 you would speak clearly calmly and in a professional matter and with a smile in my voice https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651043 2017-09-27 13:25:57 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651043 you can be nice to someone on the phone and sure you speak to the customer in a profession manner https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651342 2017-09-27 13:26:30 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651342 https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651624 provide correct information and engage with customer with a smile :-)


]]> 2017-09-27 13:26:52 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191651624 Daniel Lockwood https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191652037 I would  sit up and take a  deep breath before speaking. This usually helps me to get over feeling nervous on the phone 


]]> 2017-09-27 13:27:27 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191652037 https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191653864 just be profession to customer ]]> 2017-09-27 13:30:44 UTC https://padlet.com/lisette_edwards/buv3fvsh9sow/wish/191653864