https://padlet.com/john_buglear/samsung en-us 2017-10-09 15:17:02 UTC 2026-03-18 00:46:54 UTC hello@padlet.com https://padlet.com/john_buglear/samsung/wish/195615557 Young adults - between the ages of 18-35]]> 2017-10-10 14:24:33 UTC https://padlet.com/john_buglear/samsung/wish/195615557 https://padlet.com/john_buglear/samsung/wish/195616035 They will be looking for better deals especially students to save money.
They are more knowledgeable about phones and technology so will be more likely to give useful answers. ]]> 2017-10-10 14:25:19 UTC https://padlet.com/john_buglear/samsung/wish/195616035 https://padlet.com/john_buglear/samsung/wish/195616903 Open questionnaires - online or on paper, but with free postage back so they can do it in their own time.]]> 2017-10-10 14:26:50 UTC https://padlet.com/john_buglear/samsung/wish/195616903 https://padlet.com/john_buglear/samsung/wish/195617903 1. What is your age?
2. What do you pay already and do you think this is a good deal?
3. What phone company are you currently with?
4. What is most important to you in a package (texts, calls, data)?
5. What is your most favourite handset brand?
6. How much data do you go through on average a month?]]> 2017-10-10 14:28:26 UTC https://padlet.com/john_buglear/samsung/wish/195617903 https://padlet.com/john_buglear/samsung/wish/195621383 2017-10-10 14:34:31 UTC https://padlet.com/john_buglear/samsung/wish/195621383 https://padlet.com/john_buglear/samsung/wish/195621846 2017-10-10 14:35:17 UTC https://padlet.com/john_buglear/samsung/wish/195621846 https://padlet.com/john_buglear/samsung/wish/195622781 Our results will enable us to gain a better understanding of what the customer wants, as well as creating an image of the ideal package for the people that we interview]]> 2017-10-10 14:36:49 UTC https://padlet.com/john_buglear/samsung/wish/195622781 https://padlet.com/john_buglear/samsung/wish/195666385 Good quality camera. Long life battery. Good speakers - loud volume]]> 2017-10-10 15:38:49 UTC https://padlet.com/john_buglear/samsung/wish/195666385 https://padlet.com/john_buglear/samsung/wish/195669987 Cheaper deals for students - eg/ extra data for a lower rate. Also cheaper deals for business packages]]> 2017-10-10 15:43:27 UTC https://padlet.com/john_buglear/samsung/wish/195669987 https://padlet.com/john_buglear/samsung/wish/195692776 Existing Samsung users and all customers of phone networks.
Also, young people ages 18-35]]> 2017-10-10 16:22:00 UTC https://padlet.com/john_buglear/samsung/wish/195692776 https://padlet.com/john_buglear/samsung/wish/195694277 Text messages from networks to their users about their current phones
Social media questionnaires/polls]]> 2017-10-10 16:24:20 UTC https://padlet.com/john_buglear/samsung/wish/195694277 https://padlet.com/john_buglear/samsung/wish/195695209 To beat competitors (Apple, HTC etc) 
The company want a better insight into what their customers want/ do not want in a phone
Profitable purposes

]]> 2017-10-10 16:26:11 UTC https://padlet.com/john_buglear/samsung/wish/195695209 https://padlet.com/john_buglear/samsung/wish/195696711 How long have you had your phone?
What are you looking for in a new handset?
What are you using your data for?/How much data do you normally use?
How much are you willing to pay for a new handset/tariff?

]]> 2017-10-10 16:28:53 UTC https://padlet.com/john_buglear/samsung/wish/195696711 https://padlet.com/john_buglear/samsung/wish/195698506 2017-10-10 16:31:53 UTC https://padlet.com/john_buglear/samsung/wish/195698506 https://padlet.com/john_buglear/samsung/wish/195698783 The product can be tailored to the customers' needs]]> 2017-10-10 16:32:26 UTC https://padlet.com/john_buglear/samsung/wish/195698783 https://padlet.com/john_buglear/samsung/wish/195699801 Good camera quality
Long lasting battery life
Strong Internet connection
Shock-proof
Water resistant/waterproof
Big storage size]]> 2017-10-10 16:34:26 UTC https://padlet.com/john_buglear/samsung/wish/195699801 https://padlet.com/john_buglear/samsung/wish/195729592 - Email current customers to update them on the new data plan and inform them of it's benefits.
- Ask competitor's customers.]]> 2017-10-10 17:28:15 UTC https://padlet.com/john_buglear/samsung/wish/195729592 https://padlet.com/john_buglear/samsung/wish/195730488 - Ask public what they're currently paying and what they receive for their money, including which phone company they're with to establish main competition.
- Ask what features of a contract would make them change provider.
- How much customers would be willing to spend on a new data plan.
- How old they are and what they use their phone for primarily.]]> 2017-10-10 17:30:09 UTC https://padlet.com/john_buglear/samsung/wish/195730488 https://padlet.com/john_buglear/samsung/wish/195734670 - To understand what the customer wants and what will entice them to change provider, meaning that Samsung can overtake competition.
- To establish what the customer needs that is not currently available to them.
- Helps Samsung to set a reasonable pricing strategy in order to maximise customers.]]> 2017-10-10 17:36:50 UTC https://padlet.com/john_buglear/samsung/wish/195734670