B) support and belonging where the people does not feel alone in their struggle and there are others who feel them too. Next, there would be different perspectives which helps in building predicament to help them with solutions.

C) set clear ground rules, address the behaviours and reinforce positivity and set boundaries or personal mini lectures with them on the side after session to help us knowing what can we do to help them reduce the hostility.

• rounds and dyads

• dealing with crying

• eye contact

• drawing out

• cutting off

• dealing with hostile members

• Exercise

b)

• Supportive environments

• Share opinions between members

• To know that they are not alone

c)

• Confrontation

• Digging into their problems

• Cutting off

• use of eyes

• use of voices

• cutting off

• drawing out

• rounds

b) What makes people choose group counselling sessions

• increase motivation

• developing social and communication skills

• learning from others experiences

c) How to handle problematic members

• cutting off

• confrontation

-rounds and dyads

- dealing with crying

- eye contact

- drawing out

- cutting off

- dealing with hostile member

- Exercise

b)

- supportive environments

- Share opinions between members

- To know that they're not alone

c)

- confrontation

- digging into their problems

- cutting off

b) increase motivation, develop social and communication skills, learn from others experiences

c) cutting off, confrontation

- Rounds and Dyads

- Chronic Talker

- Use of eyes

- Drawing out

- Cutting off

B)- To share similar experiences with each other.

- To improve social skills

- Safe space

C) Confrontation and Drawing out.

b) - increase motivation ,developing social and communication skills,learning from others experience

c)cutting off,confrontation

1. use of eyes

2. Tone settings

3. Use of voice

4. Linking

5. Hold focus

6. Active listening

7. Questioning

B) Why choose group counselling?

1. Share the same problem/experience

2. Share idea

3. Having support and connection

C) Handle problematic member

1. Cutting off

2. Drawing out

3. Address issues privately

4. Consult with supervisor

B) - to share similar experiences with each other

- improve social skills

-safe space

C) confrontation and Drawing out

- to share similar experiences with each other
- improve social skills
- creating safe space between members

C) confrontation and drawing out

B) learning from other, share experience, improved social skills and sense of belonging

C) Offer feedback,set clear expectations and private conversations

b) increase motivation, develop social and communication skills, learning from others experiences

c) cutting off, confrontation

b) increase motivation, develop social and communication skills, learning from others experiences

c) cutting off, confrontation

B) learning from other, share experience, improved social skills and sense of belonging

C) Offer feedback,set clear expectations and private conversations

• Active listening

• Showing empathy

• Managing time and discussion

• Observing body language

• Handling conflicts

• Giving summaries and clear feedback

(b)

• Feel supported by others with similar problems

• More affordable than one-on-one counselling

• Learn from others’ experiences

• Improve social and communication skills

• Feel less alone or judged

(c)

• Set clear rules from the start

• Politely redirect their behavior

• Talk to them privately if needed

• Let the group give respectful feedback

• Remove them only if really necessary