What should WhatsApp do to improve adoption of payments in India? by Neha Sinha https://padlet.com/nehasinha2027/birwzomnhbqk0yq0 Share your ideas and comment on others! en-us 2025-07-06 11:05:33 UTC 2025-07-11 10:20:24 UTC hello@padlet.com https://padlet.net/icons/8.0/png/1f914.png https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517045800 Better marketing and advertising for the feature.

Nikita A

]]> 2025-07-11 10:12:18 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517045800 Only chats https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517045954 Only keep it as messaging app.

]]> 2025-07-11 10:12:49 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517045954 Sultan Faiyaz https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046122 Well in my opinion WhatsApp shouldn't step into this Market.

]]> 2025-07-11 10:13:03 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046122 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046126 Build trust

]]> 2025-07-11 10:13:04 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046126 Wyshnavi Ghag A_65 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046184 In my opinion WhatsApp should make an independent app for online payments as currently whatsapp has a bad reputation when it comes to data privacy which is of utmost importance when it comes to online payments.

]]> 2025-07-11 10:13:17 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046184 Ridhi https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046222 With so many competitors in the market, I don’t think we need another payment platform.

]]> 2025-07-11 10:13:21 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046222 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046230 Come up with a improved communication and marketing mix.

]]> 2025-07-11 10:13:22 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046230 Kesar_23 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046242 Ensure privacy and security. Create more awareness.

]]> 2025-07-11 10:13:23 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046242 Libin A_26 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046337 Do more advertisements on Tv, social media , whatsapp itself with using daily life situations where whatsapp is used and rather than using another app people can use the in built whatsapp payments option.

]]> 2025-07-11 10:13:35 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046337 Disha https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046340 Step out of this market

]]> 2025-07-11 10:13:35 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046340 Adhwaith Shankar https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046345 Provide more cashback and discounts

]]> 2025-07-11 10:13:36 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046345 WhatsApp - Improvs https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046374 1) Could improve the UI Interface for the Payment part of it.

2) Simplify the whole app and it's functions as the chat and payment thingy is too cluttered together.

~A_37

]]> 2025-07-11 10:13:41 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046374 Lalit Patel https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046375 WhatsApp should make payments easy to use, offer rewards like cashback, support local languages, work with shops, and spread awareness through ads. Adding strong security and helpful support will build trust and get more people to use it.

]]> 2025-07-11 10:13:41 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046375 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046411 Keep it as a messaging app

Sreshth karki

]]> 2025-07-11 10:13:48 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046411 Forget about adoption of payment methods https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046419 2025-07-11 10:13:49 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046419 Romyanjali_A47 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046441 Build trust, add more creativity and innovation through campaigns, media, events etc


]]> 2025-07-11 10:13:53 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046441 It will be good only when it's messaging app https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046442 2025-07-11 10:13:53 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046442 I liked how WhatsApp was a few years back. no payment feature, no stories. Just messaging https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046517 2025-07-11 10:13:59 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046517 let what’sapp be the way it was. https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046519 2025-07-11 10:14:00 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046519 Only chats https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046525 WhatsApp payments is a feature and monetary payments deserve to be more than just a sideshow✨

]]> 2025-07-11 10:14:01 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046525 WhatsApp was great as an app for communication but since they are intent on making the payments work as well, they need to change their marketing strategy to something that creates an impact on people and something that people remember. Maybe then, they'll be able to succeed. https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046530 Adyasha Mohapatra - A_03

]]> 2025-07-11 10:14:03 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046530 Aarushi Gangwar https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046707

  • Spread more awareness.

  • A standalone app because WhatsApp is personal and I’d only use it to pay my contacts. But if I want to pay to another merchant, I’d not use WhatsApp

    • ]]>     2025-07-11 10:14:25 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046707     What should WhatsApp do https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046756 Stick to messaging platform.

    Create a separate payment system and build trust in the market, later merge it to the messaging platform.



    ]]>     2025-07-11 10:14:35 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046756     Try launching it as a separate app. https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046788 -Vidya

    ]]>     2025-07-11 10:14:42 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517046788     Neelesh chandel https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047394 WhatsApp should create more market awareness along with certified proof of its safety. A payment app will gain popularity when it is used by more consumers. Having set up a giant social media app to connect people and transforming from that to a payment is a rigorous task requiring more strategic planning with more R&D.

    ]]>     2025-07-11 10:15:06 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047394     Whatsapp should stick to its main function as a messaging app and try to improve features related to that function. https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047436 2025-07-11 10:15:09 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047436 I don't think I will ever be able to trust whatsapp especially for payments but they can try to build customer trust https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047442 2025-07-11 10:15:09 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047442 Vandana_A_61 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047864 Focus payments on a standalone app and advertise focusing on Trust and USP as there is already strong competition in the market.

    ]]>     2025-07-11 10:16:23 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047864     Aditi Sreenivas https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047871 Create a separate app, better marketing to inform users about its features to encourage whatsapp users to utilise the app

    ]]>     2025-07-11 10:16:25 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047871     Baljit Singh A_11 https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047889 "To increase payments adoption, WhatsApp should offer rewards, promote in local languages, and make it easy and trusted for daily use."


    ]]>     2025-07-11 10:16:29 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517047889     Nishit Singh Birman https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517048320 I firmly believe that WhatsApp should not include payments in their messaging app but have a standalone app instead.

    ]]>     2025-07-11 10:17:15 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517048320     Himanwita Mazumdar https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517048886 WhatsApp should show real success stories and trust stats — if people see others using it safely, they’ll believe in it more too.

    ]]>     2025-07-11 10:18:44 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517048886     WhatsApp payment https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517049152 Provide incentive such as cash back and attractive offers


    ]]>     2025-07-11 10:19:12 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517049152     Somannagari Anshul Krishna https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517049770 Maybe WhatsApp should just rename it to "WhatsUPI" because clearly, people only notice things when there's UPI in the name!

    ]]>     2025-07-11 10:20:22 UTC https://padlet.com/nehasinha2027/birwzomnhbqk0yq0/wish/3517049770