CSE Ideas by Simon Gower https://padlet.com/sg747/bhlp7p3zssskfzds Ideas shared by staff for improvements to our Customer Service en-us 2023-06-06 11:24:18 UTC 2026-01-21 05:24:14 UTC hello@padlet.com Better Laptops on Loans sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615771941 Digital poverty has increased drastically. 
Better laptops, longer loans]]> 2023-06-06 11:26:19 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615771941 Removal of fines for overdues sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772132 2023-06-06 11:26:36 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772132 Exit interviews for staff sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772381 2023-06-06 11:26:56 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772381 More Instagram Polls sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772601 2023-06-06 11:27:14 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615772601 Refurb communications sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615773268 Make sure the refurbishment is communicated well to all users. ]]> 2023-06-06 11:28:00 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615773268 More Focus groups sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615777032 Particularly with marginalised students]]> 2023-06-06 11:32:46 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615777032 Online resources troubleshooting guide sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615778241 2023-06-06 11:34:33 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615778241 Online FAQs page for Users sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615778675 2023-06-06 11:35:00 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615778675 Grouping CSE criteria in advance and signposting to specific teams. sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780363 2023-06-06 11:37:04 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780363 Shout more about our creditation! sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780783 2023-06-06 11:37:32 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780783 More bookable seats / areas sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780998 2023-06-06 11:37:52 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615780998 Temperature Control sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781334 2023-06-06 11:38:14 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781334 Computers are really slow sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781621 2023-06-06 11:38:32 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781621 Study rooms are hard to find - especially 10 & 11 sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781809 2023-06-06 11:38:48 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615781809 Printing is quite complicated sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782082 Especially adding print credit! ]]> 2023-06-06 11:39:11 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782082 More 'isolation' booths throughout the library sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782279 2023-06-06 11:39:26 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782279 Book swap / 2nd hand book shop sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782580 2023-06-06 11:39:42 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782580 More Fiction books sg747 https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782657 2023-06-06 11:39:48 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2615782657 Website- show what we've done https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2623353160 It would be good to really highlight the work we put in to solving issues raised. A You said, we did equivalent.]]> 2023-06-14 11:23:56 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2623353160 A place for Library users to find news https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2623354939 Our VHD is really helpful for up to date info. and updates. E.g. accessing digital resources, membership news, stock location. A library webpage box for latest news that's not key enough to go on social media, but would still be useful to know.]]> 2023-06-14 11:26:26 UTC https://padlet.com/sg747/bhlp7p3zssskfzds/wish/2623354939