The Questions

1. Companies gain competitive advantage in various ways e.g cost. What about information systems? What type of competitive advantage does information systems brings to the company? 

2. Name ONE (1) company that relies on information system as its competitive advantage.

3. Assume there are two restaurants: Restaurant A and Restaurant B. Restaurant A uses information systems to manage its customer and sales data whereas Restaurant B uses a cash register machine and a logbook to record non-cash transactions. Explain in what way does Restaurant could have competitive advantage over Restaurant B. 

Restaurant A can store and retrieve data easier than Restaurant B because the data from Restaurant A is stored digitally within a database so the data can be used to learn what types of food the customers prefer.

restaurant A can use the datas it gets from the information system that it manage to know the customer's preference of food. restaurant A is also more effective and effecient in achieving their goals compared to restaurant B.

Restaurant A is more efficient in managing its operation management because this restaurant uses information system to regulate total sales and update the current inventory level and making it easier for the manager to oversee the operation. Restaurant A has competitive advantage because they manage the data efficiently and to store it in a centralized database to avoid data redundancy.

• Smooth operation of the restaurant and efficient by using systems.

• improve customer experience by having a faster and efficient transaction speed.

• Cost reduce by not using traditional methods for records and reservations

• Real time data to make more better decision making to improve the sales and fulfil the needs and wants of the customers.

• Improve customer loyalty and gain reputation.