ServiceNow Team Sprint Retro 12/10/2021 by https://padlet.com/ndimambro1/ax75ejq4k254nlay Enter your ideas! en-us 2021-12-09 13:42:48 UTC 2023-02-14 02:03:50 UTC hello@padlet.com https://padlet.net/icons/png/1f433.png https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938230492 2021-12-09 13:53:29 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938230492 ndimambro1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938234745 2021-12-09 13:54:59 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938234745 Test Cases ndimambro1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938261926 Do we (devs/admins) create additional test cases if needed? Ex. STSK0011437 / STRY0010073. 
Test cases created before ticket was worked  (excel) and more test cases were added in the scrum view. We need to keep this in one place if we are adding test cases. 

]]> 2021-12-09 14:04:32 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938261926 sfatima99 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938277091 2021-12-09 14:09:19 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938277091 When new projects are being spun up, Dev Solutioning needs to happen first. There needs to be a meeting scheduled to discuss all of the details so there is a solid sense of what the request is about and the best way to approach it. ljohnson1133 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938277833 2021-12-09 14:09:35 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938277833 sfatima99 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938283604 2021-12-09 14:11:30 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938283604 We should not be discussing and solutioning during refinement. The purpose of refinement is to point the stories. ljohnson1133 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938285544 2021-12-09 14:12:13 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938285544 Be cognizant of how we are speaking to one another. Snarky, condescending remarks bring down morale and devalue team members. ljohnson1133 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938291702 2021-12-09 14:14:16 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938291702 New catalog items should not be taken at face value. There needs to be some kind of step in place to ensure the request makes sense, that the verbiage is clear and is grammatically correct. Most people have a general idea about what they want to happen but don't know how to think it all the way through. Functionality may be better handled a different way. Do we state *at the developer's discretion? ljohnson1133 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938377655 2021-12-09 14:44:09 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938377655 Epic to track who the QM is. We still have a small disconnect on remembering who is the QM at the start of each week. A story that is pointed as a general workload will help realize the work we bring in during the sprint as well as a documented timeframe of who the QM was. ndimambro1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938395256 2021-12-09 14:50:24 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938395256 Add a "Demo" state on stories. There is no middle ground from Testing>Ready for deployment. ndimambro1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938402704 2021-12-09 14:53:04 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938402704 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938516559 2021-12-09 15:34:24 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938516559 Making workflow stories for record producers https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938523412 Unless some sort of process is needed (i.e. approvals, creating additional records, sending specific notifications), record producers do not leverage workflows/flows]]> 2021-12-09 15:36:56 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938523412 Using the test case field https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938525761 Attachments create more work for everyone :(]]> 2021-12-09 15:37:49 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938525761 Using Jira naming convention for our stories https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938534350 If needed, we can put that together in the integration. Currently it adds a lot of noise to lists of stories]]> 2021-12-09 15:40:53 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938534350 Using one story for variable creation https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938566083 This would mostly help reduce potential double/triple counting points as part of the development and testing process. Developing these variables is typically done all in one go, so having one story reduces clicks/admin overhead when having to reference/close multiple stories/scrum tasks. Similarly, testing all variables as a part of that one story/scrum task would help reduce confusion of where variables that weren't defined in the current story are coming from.]]> 2021-12-09 15:53:19 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938566083 Have a great trip Fakiha! https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938765985 2021-12-09 17:21:13 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938765985 Having a whale of a time! https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938796253 2021-12-09 17:36:42 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938796253 How are we going to handle a story that ends up not needing to be done? Just cancel it or what? For reference - STRY0010056 - Resolved in a SN Patch. No work needed to be done. mwelsby1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938818860 2021-12-09 17:46:45 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938818860 Continue thinking of ways to improve our processes. mwelsby1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938823674 2021-12-09 17:49:08 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938823674 Making epics and stories for Clone/Upgrade tasks https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938825788 2021-12-09 17:50:08 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938825788 Stop getting defensive when people disagree with ideas. mwelsby1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938826680 Nobody on the team is personally attacking other people. Sometimes we just disagree on how things should be done, and we need to work together to find the best solution.]]> 2021-12-09 17:50:32 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938826680 Have a fantastic time in India Fakiha!!!! mwelsby1 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938828207 2021-12-09 17:51:19 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938828207 Snow is not white https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938833642 As any good snow pedant will tell you, the ‘white stuff’ isn’t actually white, but rather translucent. It’s the light reflecting off it that makes it appear white with the many sides of the snowflake scattering light in many directions, diffusing the entire colour spectrum.   Dust, pollution or cold-loving (cryophilic) fresh-water algae can colour it black, orange or blue. Pink or ‘watermelon snow’, caused by algae containing astaxanthin, a chemical similar to the one found in carrots, was mentioned in the early writings of Aristotle.

]]> 2021-12-09 17:54:06 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938833642 Enjoy your trip to India, Fakiha! I'll take good care of your birds. https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938839897 2021-12-09 17:57:16 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938839897 sfatima99 https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938893172 2021-12-09 18:24:22 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938893172 Demo Changes and New Stories https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938961508 Should these be a new task for development instead of a new story? What do we do with the original story? Does it get set to cancelled, does it wait for the other story to be completed or to be tested and set to read for deployment?

This should be another dev task in the same story...]]> 2021-12-09 19:00:06 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1938961508 Nathan's Finger https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939041167 2021-12-09 19:47:07 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939041167 Add a step to make it more apparent there are pre-reqs or dependencies for a story or stories https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939047129 Maybe a banner on the form of any story that meets those conditions, as long as the stories are still open

]]> 2021-12-09 19:51:03 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939047129 Come up with an exact structure for naming update sets. I don't think we ever truly decided on this? INITIAL - EPIC - DESCRIPTION? https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939048240 2021-12-09 19:51:51 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939048240 Has a story been created for this? https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939054145 From 2021/11/29 Retro Notes         
https://kb.uwm.com/display/SERVICENOW/2021-11-29+Retro+Notes

Stage Based story task creation

Have certain workflow triggers to automate story administrative tasks
  • As scrumtasks get completed, automatically move the story along statuses.
]]> 2021-12-09 19:55:55 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939054145 What is the follow-up process for the retro notes after submitted into KB, if action needed? https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939056887 Do we create other esm requests right away or no? Who should do this?]]> 2021-12-09 19:57:39 UTC https://padlet.com/ndimambro1/ax75ejq4k254nlay/wish/1939056887