Chapter 7 by zul and iman https://padlet.com/mzo_barba/awdh2u9zfqch WORKPLACE COMMUNICATION en-us 2017-11-11 15:24:26 UTC 2017-11-12 16:13:21 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Condos.png 1.LISTEN mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205894805 A great communication skill involve yo to listening to other people]]> 2017-11-11 15:30:51 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205894805 2. PAY ATTENTION TO WHAT YOU ARE SAYING WITHOUT SAYING IT mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895293 Communication include the expression on our face, the gestures that we make, and the way that we stand or sit.]]> 2017-11-11 15:34:52 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895293 3. KNOW YOUR AUDIENCE mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895626 2017-11-11 15:38:42 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895626 4. REMEMBER THE MESSAGE SENT IS'T ALWAYS THE MESSAGE RECEIVED mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895773 Every one is their own filter, and not everything come out how we intend it]]> 2017-11-11 15:40:11 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205895773 5. GET TO THE POINT mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205896772 Make sure you are consist and clear in what you expectations are in your messaging and you will see a quick turn around in result ]]> 2017-11-11 15:49:41 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205896772 1. Consider the situation before taking any action mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897490 2017-11-11 15:57:28 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897490 2. (MANAGER) Gather and confirm information before making any decision mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897554 2017-11-11 15:58:13 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897554 3. (MANAGER)Focus on problem not personalitie mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897650 2017-11-11 15:59:32 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897650 4. (MANAGER) Manage individual not group mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897707 2017-11-11 16:00:19 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897707 5. (MANAGER) Meet subordinate face-to-face mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897902 2017-11-11 16:02:18 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205897902 6. (MANAGER) Assign task directly and clearly mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898024 2017-11-11 16:03:26 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898024 7. Never personalize criticism mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898214 2017-11-11 16:05:44 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898214 8. Understand the situation mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898268 2017-11-11 16:06:23 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898268 9. Learning from your mistake mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898309 2017-11-11 16:07:03 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898309 10. Be understanding mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898377 2017-11-11 16:07:47 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205898377 1. Be as direct mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993033 2017-11-12 15:54:23 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993033 2. Hit the headline first mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993047 2017-11-12 15:54:33 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993047 3. Attitude while talking mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993085 2017-11-12 15:54:51 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993085 4. Open yourself to other opinions and perspectives mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993426 2017-11-12 15:57:25 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993426 5. Remember that the world doesn’t revolve around you mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993469 2017-11-12 15:57:44 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993469 6. Do ask open-ended questions mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993560 2017-11-12 15:58:22 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993560 7. Remind yourself that that if you can’t say something nice, you shouldn’t say anything at all mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993572 2017-11-12 15:58:29 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993572 8. If you have bad news to deliver, lay it out plainly mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993621 2017-11-12 15:58:51 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993621 9. Always deliver bad news in person mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993676 2017-11-12 15:59:21 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993676 10. Don’t be a naysayer mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993773 2017-11-12 15:59:58 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205993773 1. Improves worker productivity mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994153 2017-11-12 16:02:34 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994153 2. Increase employee job satisfaction mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994192 2017-11-12 16:02:47 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994192 3. Positive effect on absenteeism and turnover rates mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994254 2017-11-12 16:03:07 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994254 1. Increased employee turnover mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994589 2017-11-12 16:05:24 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994589 2. Increased absenteeism mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994609 2017-11-12 16:05:32 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994609 3. Poor customer service mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994685 2017-11-12 16:06:10 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994685 4. Greater incidence of injuries mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994741 2017-11-12 16:06:34 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994741 5. Decrease in employee morale mzo_barba https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994792 2017-11-12 16:06:54 UTC https://padlet.com/mzo_barba/awdh2u9zfqch/wish/205994792