Be effective and intentional

Verify, follow chains of command

Workloads were imbalanced

Created a rift

Taking the day too seriously!

No time to just be colleagues

High stress

Energy is super low, morale is super low

Many mistakes made, work quality poor

Can grow and take constructive criticism

Comes from a place of professionalism and love

Even when we fail we keep an open mind that we're working towards better

Rethinking goals/reframing into a positive mindset

Has your best interest at heart

Tactful communication

Conscious team building efforts

Effort to make sure everyone is riding a wave- feeling good

Everyone can work independently and autonomously

Feel a sense of ownership and independence

Also feel you know what you're contributing to

Safety, laughter, fun, and good solid work happening every day

Feels good to come to work

Equality in hours worked

Respecting the lines between work and personal life

Being able to identify an issue and solve it quickly

When things go wrong, someone can grab the reigns and lead

Galvanize a team

Not having to choose work over personal life

Willingness to learn

We don't have to rewrite the script for everything

Use the SOPs to stay ahead

Decrease stress and protect work-life balance

Proactive communication

Know we're going to make mistakes

Openness to criticism and feedback

Know we're trying to make things better at the end of the day

Be on time, be timely

We get into systems of doing a certain way

How can we continue expanding how we can run the program beyond existing structure

Enjoy executing the program

Knowing when it's right to pursue change and make decisions quickly

Knowing when we should trust existing structure, work within it, and slow down and think/digest/process

Knowing life happens

Graceful mindset

Being able to cover for each other

Being able to speak up if/when its taken advantage of

Clear communication about expectations

Everyone has a chance to feel heard, make suggestions, give input

Whether things are going right or wrong, stay transparent

Clear in kind

They can add complicating factors

Everyone who is here is bought in- feels connected to the work we do

Tech can be frustrating

When we can't see what we're working towards

Difficulty describing the why

If we all aren't agreeable to these norms and actively practicing them, they don't work

We all have a leadership component within us that we can provide to the team and the program

Bring a growth mindset- when you don't know something, think about how you can learn or bring resources

• Express areas where you'd like to grow

We know and express our limits, but also work to problem-solve

Be solutions focused

Know each other's expertise. Know the value each of us brings

• Lean on each of our strengths

Find ways to be collaborative- everyone has a chance to feel heard, make suggestions, give input

Respect decisions once they are made

The work will be sad and sweet from time to time

Stay connected to the end goal

Vocalize when you can't/your limits

Team mindset

We have the same mission, vision, message

We may have different ways of getting there

Maintain knowledge about the program - be on the same page

Have an open, vulnerable conversation

Comes from a place of growth

Seek to understand not judge

Address in a private/safe space

Respectful

Question: On a scale of 1-10 how do you feel you're reflecting our 2024 norms?