DABB Cohort 56: Identity challenges by GDS Academy https://padlet.com/gdsacademy/aqmfsj11llnghh9s What are the challenges of assuring a digital identity? en-us 2022-07-25 08:14:51 UTC 2026-01-19 18:37:32 UTC hello@padlet.com https://padlet.net/icons/png/1f9d0.png Having access to ID documents francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506116 2022-07-27 09:22:24 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506116 Scanner required to have digital copy of ID https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506211 2022-07-27 09:22:42 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506211 Access to computer and use francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506219 2022-07-27 09:22:43 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506219 Secure enough to be relatively sure without creating unnecessary barriers https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506262 2022-07-27 09:22:50 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506262 Potential for many pain points causing disengagement with service https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506273 2022-07-27 09:22:52 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506273 https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506284 Having the correct ID documents - expectation of several photo ID documents to hand can be difficult

]]> 2022-07-27 09:22:55 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506284 Storing the data securely francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506312 2022-07-27 09:23:01 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506312 Not comfortable disclosing copies of personal information https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506321 2022-07-27 09:23:02 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506321 Low digital skills https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506352 2022-07-27 09:23:09 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506352 Data protection https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506360 2022-07-27 09:23:09 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506360 Confidence in authenticity https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506482 2022-07-27 09:23:27 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506482 Allow for different ways of proving ID https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506506 2022-07-27 09:23:35 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506506 Giving citizens option to prove ID in different ways e.g. diff docs, and through different means e.g. online/f2f francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506510 2022-07-27 09:23:35 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506510 Offer non digital options as well https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506546 2022-07-27 09:23:41 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506546 Implementation of "Remember me on this device for x number of days" https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506574 2022-07-27 09:23:46 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506574 Making sure that the necessary checks are in place to avoid identity theft https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506619 2022-07-27 09:23:57 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506619 Ensuring documents supplied are not fraudulent https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506620 2022-07-27 09:23:57 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506620 Could be someone verifying ID on behalf of someone else https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506628 2022-07-27 09:23:59 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506628 Using knowledge based verification questions in lieu or ID documentation francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506657 2022-07-27 09:24:04 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506657 Digital tech not working properly https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506692 2022-07-27 09:24:06 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506692 Lack of trust in the system https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506776 (also a challenge for the business)]]> 2022-07-27 09:24:24 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506776 User research gdsacademy https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506876 2022-07-27 09:24:40 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250506876 Identifying individuals visually rather than through the upload of different docs. https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507027 2022-07-27 09:24:59 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507027 Be clear on why certain pieces of information are being asked for https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507039 2022-07-27 09:25:00 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507039 Cracking down on impersonators https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507175 2022-07-27 09:25:27 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507175 Facial/fingerprint recognition once identity has been confirmed https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507195 2022-07-27 09:25:32 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250507195 Voiceprint francessherratt https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250508546 2022-07-27 09:29:52 UTC https://padlet.com/gdsacademy/aqmfsj11llnghh9s/wish/2250508546