https://padlet.com/bbtsim/angmt9twhhadnaw5 en-us 2023-05-03 04:03:25 UTC 2025-10-09 15:43:02 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/880187536/04e51324f14a1a1b198d797fe80178fd/QR_Code_1683086730.png https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576248523 The problem is the customer service is bad and they don’t care about the customers because the person is calling his girlfriend.]]> 2023-05-03 05:37:46 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576248523 shps181712 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576249541 Problem:Customer service is bad the people don’t care about the customers not responding to customers ]]> 2023-05-03 05:38:51 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576249541 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250156 I want the customer service to be nice and do his job nicely and when the customers come stop what you are doing and help them.]]> 2023-05-03 05:39:34 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250156 shps181712 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250203 Improve the service and add more worker and care about the customers first instead of your girlfriend]]> 2023-05-03 05:39:37 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250203 shps181604 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250897 The problem in the video shown in Teams is that the receptionist is in a phone call and didn’t care about the guests queuing up to check in,he is not using active listening.]]> 2023-05-03 05:40:22 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576250897 shps203804 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576251834 I want to chat in the hotel and I want the service be good to listen us and more and don’t do two things at the same time and he can’t write ]]> 2023-05-03 05:41:08 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576251834 shps181515 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252116 The service is bad, he was calling with someone and he didn’t listen to the customer, he even didn’t care what the customer said.]]> 2023-05-03 05:41:27 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252116 shps181515 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252878 He should listen to the customer and stop the call because it is quite mean to the customer and they may report he.]]> 2023-05-03 05:42:08 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252878 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252942 The service of the hotel was very bad, it’s because when the customer was trying to check in to the hotel, the staff only cares about his personal phone call. He acted like that he wanted the customer to leave as soon as possible so he can continue the phone call.

]]> 2023-05-03 05:42:11 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576252942 shps181805 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576253750 The problem is that the service manager is calling someone to the hotel phone and does not pay attention to a customer what he is saying to him about his room.]]> 2023-05-03 05:43:04 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576253750 Scarlett_carrot https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254325 The service was very bad, when there costumer wanted to check in the manager just ignored the costumer.
And when the manager look on the computer I think he was lieing because he was talking to the phone.

]]> 2023-05-03 05:43:43 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254325 shps203804 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254587 The people that service us are always not listening us and always talking the phone and don’t look at me to ask what you need ]]> 2023-05-03 05:44:00 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254587 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254833 1.bad service 
2.take costumer’s stuff with out permission 
3.very mean
4.does not pay attention to what the costumer says
5.keeps asking.for exp:”do you have a code”or”do you have a account?”
6.make costumer like he does not exist
7.very slow]]> 2023-05-03 05:44:16 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254833 shps181623 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254845 The problem was that the receptionist was in a call while helping the customer to check in, but the receptionist was mostly concentrated in the call, not with the customer.]]> 2023-05-03 05:44:17 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576254845 shps181726 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576255568 The service was very bad because the man is not listening to his customers  and he didn’t care about the customers permission about his because he was too busy talking with his phone]]> 2023-05-03 05:45:06 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576255568 shps181802 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576256726 The problem is that the person checking in is being ignored by the person checking him in.The person checking him in was too busy talking to his wife instead of focusing on the customer,and made him sad ]]> 2023-05-03 05:46:20 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576256726 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576256828 The reception employee in the hotel is on a call talking to an businessman.I would like the employee to keep eye contact and try a bit more on doing his job]]> 2023-05-03 05:46:27 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576256828 shps181632 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257175 The problem is that the customer service is talking in the ☎️ and didn’t listen 👂 to the customer, he is just doing the things in the ☎️ but he is not thinking 🤔 of the things that about the customer ]]> 2023-05-03 05:46:50 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257175 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257208 The problem is when the customer talk to him his personal phone call was more important then the  customer ,and he acted like he didn’t care weather the customer was there or not very rude ]]> 2023-05-03 05:46:52 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257208 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257325 The manager was talking on the phone, lied and ignored the customer. He was pretending to type on the computer and help the customer but in fact he was talking on the phone for something else.]]> 2023-05-03 05:46:58 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257325 shps181805 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257700 I think that I will call the hotel service boss to stop the hotel service manager to call the hotel phone and pay attention to me  what I am saying about.]]> 2023-05-03 05:47:20 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257700 shps181833 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257903 The details of the problem is that the customer had a bad service because the people are having a telephone talk,so he didn’t care about the customer and his manner was very perfunctory .]]> 2023-05-03 05:47:31 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576257903 shps192705 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576258154 The problem is the service manager didn’t listen to the customer but he is so focus on calling his wife on the hotel phone. When the customer is talking ,the service manager keeps on talking to the phone and did not pay attention and ignored the customer. Although the service manager is typing but he is typing thing that is not related to the customer check in number. ]]> 2023-05-03 05:47:49 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576258154 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576258922 I wanted the hotel staff to listen to the customer. He could have put the phone down and call the person he was talking to. Then the experience for the customer would be a lot better.]]> 2023-05-03 05:48:30 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576258922 shps181632 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576259479 I what the people in the customer service stop the ☎️ and listen 👂 to the customer, he is v route to the customer ]]> 2023-05-03 05:49:01 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576259479 shps192829 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576259854 The problem: the guy was on the phone talking to another person when the customer was talking to him and the guy did not look at the customer when he is talking to the customer.]]> 2023-05-03 05:49:18 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576259854 Scarlett_carrot https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576260233 He could tell the person that he is on the phone with and tell him that just wait a sec and manage the things with the costumer nicely then he could talk to the person that he is on the phone with again.]]> 2023-05-03 05:49:43 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576260233 shps181829 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576260777 The waiter was being rude unresponsive uninvolved indifference and apparently uninterested.
His personal phone call was important then the costemer but the waiter just ignore the costemer and just call with his girlfriend.]]> 2023-05-03 05:50:12 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576260777 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261062 Instead, even though the manager had an important call, he should be actively listening to the customer’s needs and help the customer solve his problem at the same time.]]> 2023-05-03 05:50:31 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261062 shps181726 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261355 I wanted the service to be not talking to his phone, because he will be fired if he was not listening and the customer will be really angry and frustrated ]]> 2023-05-03 05:50:50 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261355 shps181802 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261520 I would want to have more employees at the reception desk,so that if someone is actually on a phone call,then the other employee can help instead and there would be no problem.]]> 2023-05-03 05:51:01 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261520 shps181833 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261719  I wanted to let the people stop the call and listen to the customer.]]> 2023-05-03 05:51:13 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261719 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261782 I would like the employee to pay attention to the customer and cancel the call with his girlfriend]]> 2023-05-03 05:51:17 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576261782 shps192829 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576264266 I wanted the customer to tell the guy to look at him when the guy talk to him and do not talk to another person when speaking to a customer.]]> 2023-05-03 05:53:58 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576264266 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576266331 The problem is the customer service only care about his phone call, he didn’t care about the customer and he don’t have any manners, he doesn’t even have any eye contact with the customer.]]> 2023-05-03 05:55:57 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576266331 shps192705 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576266423 I want the service man to pay more attention to his customer but not focus on the phone and calling his family or friends. Second they can hire more employees at the desk. ]]> 2023-05-03 05:56:02 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576266423 shps181829 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576267693 I hope the waiter can close his phone and treat customers seriously.]]> 2023-05-03 05:57:12 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576267693 shps181623 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576274279 I think the receptionist can end the call first at the beginning, and then listen to the customer, which is called active listening. And also the receptionist can be nice to the customer, for example he can say “Hello, nice to meet you, thank you so much…etc.”.]]> 2023-05-03 06:03:28 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576274279 shps214619 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576275711 The problem is that the people that who is working in the hotel is not listening to the customer he is talking to his friend.]]> 2023-05-03 06:04:58 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576275711 shps214619 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576288892 I want to talk to the people that who is working in the hotel  properly but he is talking to me while he is talking to me.]]> 2023-05-03 06:16:56 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576288892 shps181606 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576384877 The big problem in the video is he didn’t listen to what his colleagues were saying.
⭐️⭐️⭐️⭐️⭐️]]> 2023-05-03 07:44:04 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576384877 shps181606 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576389685  I hope his colleagues will listen to him next time.
⭐️⭐️⭐️⭐️⭐️]]> 2023-05-03 07:48:35 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576389685 shps181717 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576543872 The staff who was working was not respectful to the person he was supposed to talk to. According to the video's customer "point-of-view", the person said that he did not care about him and his call was more important]]> 2023-05-03 10:15:57 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576543872 shps181717 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576545835 He can put the call on hold for a duration of time or schedule another time to talk. The place can also hire more people to help while he is in the call.]]> 2023-05-03 10:17:31 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576545835 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576649141 Mr. Dave Scott wanted to check in a  hotel ,but when he approach the receptionist, he was  meet with rude and unprofessional behaviour. Despite all of it he remains calm and give the receptionist all needed information.Mr.Paul Passive left a very bad impression not only himself but also for the establishment  he represents.He should go back and learn how to be more professional.

]]> 2023-05-03 12:03:36 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576649141 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576649829 I think that Paul should tell his girlfriend that someone is at the counter and had to get to work, and that to call him after work. Maybe Paul shouldn’t even call his girlfriend during working times.]]> 2023-05-03 12:04:18 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576649829 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576651460 Paul didn’t pay attention during his work, and shouldn’t be chitchatting with his girlfriend during work times, he made Dave Scott feel like he wasn’t there. (I think that Paul should be fired for that)]]> 2023-05-03 12:05:57 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576651460 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576681315 I would request for a upgrade due to the lack of attention towards the customer and send a complain about the receptionist.]]> 2023-05-03 12:33:57 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576681315 shps181607 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576716431 Paul was talking with his friends and not doing his work, customers want to check in, but Paul didn’t hear that.the customer think the service is good.]]> 2023-05-03 13:03:13 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576716431 shps181607 https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576723757 Paul shouldn’t call his friend, he should call it when he get back home and he should focusing on working and doing check with the customers.]]> 2023-05-03 13:08:40 UTC https://padlet.com/bbtsim/angmt9twhhadnaw5/wish/2576723757