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      <title>Good practice when dealing with customer queries and complaints online. by </title>
      <link>https://padlet.com/yhyh2/akon15ukh2buij53</link>
      <description>WORK HARD!!!!!</description>
      <language>en-us</language>
      <pubDate>2022-10-05 12:06:51 UTC</pubDate>
      <lastBuildDate>2022-10-05 12:52:31 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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      <item>
         <title>Be polite.</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327452334</link>
         <description><![CDATA[<div>Being polite is the wisest choice to diminish any tense situations or to stop problems from escalating. </div>]]></description>
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         <pubDate>2022-10-05 12:07:44 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327452334</guid>
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      <item>
         <title>Be timely.</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327491490</link>
         <description><![CDATA[<div>Whenever working with customers online to prevent any problems you need to be really polite to people, and you need to support them and be really empathetic.</div>]]></description>
         <enclosure url="" />
         <pubDate>2022-10-05 12:35:09 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327491490</guid>
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      <item>
         <title>Understanding</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327496210</link>
         <description><![CDATA[<div>Understanding the complaints is one key thing in customer service</div>]]></description>
         <enclosure url="" />
         <pubDate>2022-10-05 12:38:18 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327496210</guid>
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      <item>
         <title>Patience</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327497649</link>
         <description><![CDATA[<div>Being patience is really important when receiving complaints </div>]]></description>
         <enclosure url="" />
         <pubDate>2022-10-05 12:39:20 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327497649</guid>
      </item>
      <item>
         <title>seeking feedback</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327503374</link>
         <description><![CDATA[<div>personally asking clients their views and be willing to learn new things especially if you want to build quality skills in customer service</div>]]></description>
         <enclosure url="" />
         <pubDate>2022-10-05 12:42:25 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327503374</guid>
      </item>
      <item>
         <title>Practice active listening and improve on technical skills</title>
         <author>yhyh2</author>
         <link>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327518189</link>
         <description><![CDATA[<div>since it is mainly online one must improve on computer skills because it makes work faster and easier and the client is able to achieve what he or she is looking for. Also, by practicing active listening you must focus on what the client is saying and give a good response</div>]]></description>
         <enclosure url="" />
         <pubDate>2022-10-05 12:51:44 UTC</pubDate>
         <guid>https://padlet.com/yhyh2/akon15ukh2buij53/wish/2327518189</guid>
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