https://padlet.com/laurenvanessa/team1 en-us 2020-06-17 03:26:53 UTC 2026-02-27 01:11:09 UTC hello@padlet.com laurenvanessa https://padlet.com/laurenvanessa/team1/wish/661151275 https://www.notion.so/4-Define-the-Problem-989d4cd8d1f24481af4af7bc0977d416]]> 2020-07-23 16:21:48 UTC https://padlet.com/laurenvanessa/team1/wish/661151275 https://padlet.com/laurenvanessa/team1/wish/661306581 60-65 age group
Contractor
Lives in Golden
Trying to pull permits in-person
Isn't familiar with using his computer for anything other than email]]> 2020-07-23 20:10:25 UTC https://padlet.com/laurenvanessa/team1/wish/661306581 https://padlet.com/laurenvanessa/team1/wish/661306928 65+ age group
Has difficulties using technology
Is frustrated that hearings aren't in-person like they have been for decades
Lives in Evergreen
Doesn't have great Internet service at her house]]> 2020-07-23 20:10:59 UTC https://padlet.com/laurenvanessa/team1/wish/661306928 https://padlet.com/laurenvanessa/team1/wish/661309769 Ends up finding general County hours]]> 2020-07-23 20:16:35 UTC https://padlet.com/laurenvanessa/team1/wish/661309769 https://padlet.com/laurenvanessa/team1/wish/661310279 Can't find the information he needs. Can't find permit information. Doesn't know zoning information. ]]> 2020-07-23 20:17:21 UTC https://padlet.com/laurenvanessa/team1/wish/661310279 https://padlet.com/laurenvanessa/team1/wish/661310671 Finds phone number on the website]]> 2020-07-23 20:18:07 UTC https://padlet.com/laurenvanessa/team1/wish/661310671 https://padlet.com/laurenvanessa/team1/wish/661310767 Is frustrated that he can't talk to a planner right when he calls in. Leaves a message with an admin team, isn't sure when he'll get a call back and if he'll be free when they call.]]> 2020-07-23 20:18:20 UTC https://padlet.com/laurenvanessa/team1/wish/661310767 https://padlet.com/laurenvanessa/team1/wish/661311079 Drives down to the Taj]]> 2020-07-23 20:18:59 UTC https://padlet.com/laurenvanessa/team1/wish/661311079 https://padlet.com/laurenvanessa/team1/wish/661312430 Tells him that he doesn't have an appointment. Next available planner will see him, could be up to an hour wait. Or, he can make an appointment for later.]]> 2020-07-23 20:21:34 UTC https://padlet.com/laurenvanessa/team1/wish/661312430 https://padlet.com/laurenvanessa/team1/wish/661313118 Turns in documents to a basket where they will sit in quarantine for 24 hours, then will be scanned in and assigned to a planner.]]> 2020-07-23 20:22:55 UTC https://padlet.com/laurenvanessa/team1/wish/661313118 https://padlet.com/laurenvanessa/team1/wish/661313926 Busiest time of the year for permit processing]]> 2020-07-23 20:24:08 UTC https://padlet.com/laurenvanessa/team1/wish/661313926 https://padlet.com/laurenvanessa/team1/wish/661315896 35-45 age group
Already had an appointment at a different department
Just wanted to stop by for a quick question
Lives in Arvada
Good with technology]]> 2020-07-23 20:27:58 UTC https://padlet.com/laurenvanessa/team1/wish/661315896 https://padlet.com/laurenvanessa/team1/wish/661316913 2020-07-23 20:30:20 UTC https://padlet.com/laurenvanessa/team1/wish/661316913 https://padlet.com/laurenvanessa/team1/wish/661318294 2020-07-23 20:32:46 UTC https://padlet.com/laurenvanessa/team1/wish/661318294 https://padlet.com/laurenvanessa/team1/wish/661318643 2020-07-23 20:33:22 UTC https://padlet.com/laurenvanessa/team1/wish/661318643 https://padlet.com/laurenvanessa/team1/wish/661318823 Finds out the hearing is virtual only???]]> 2020-07-23 20:33:48 UTC https://padlet.com/laurenvanessa/team1/wish/661318823 https://padlet.com/laurenvanessa/team1/wish/661319353 They cannot respond because it is an active case so they send her back to the Case Manager]]> 2020-07-23 20:34:33 UTC https://padlet.com/laurenvanessa/team1/wish/661319353 https://padlet.com/laurenvanessa/team1/wish/661319773 Helen finds out she has to log in with a computer if she wants to testify]]> 2020-07-23 20:35:14 UTC https://padlet.com/laurenvanessa/team1/wish/661319773 https://padlet.com/laurenvanessa/team1/wish/661321057 She can log in but cannot figure out audio at first]]> 2020-07-23 20:37:16 UTC https://padlet.com/laurenvanessa/team1/wish/661321057 https://padlet.com/laurenvanessa/team1/wish/661322239 Provides testimony and complains about the new virtual process at the hearing]]> 2020-07-23 20:39:23 UTC https://padlet.com/laurenvanessa/team1/wish/661322239 https://padlet.com/laurenvanessa/team1/wish/661324042 2020-07-23 20:42:46 UTC https://padlet.com/laurenvanessa/team1/wish/661324042 https://padlet.com/laurenvanessa/team1/wish/661324250 2020-07-23 20:43:13 UTC https://padlet.com/laurenvanessa/team1/wish/661324250 https://padlet.com/laurenvanessa/team1/wish/661325223 Asks about how he can merge his lot for tax purposes]]> 2020-07-23 20:45:15 UTC https://padlet.com/laurenvanessa/team1/wish/661325223 https://padlet.com/laurenvanessa/team1/wish/661325732 2020-07-23 20:46:13 UTC https://padlet.com/laurenvanessa/team1/wish/661325732 https://padlet.com/laurenvanessa/team1/wish/661326636 The Assessor doesn't do this anymore??]]> 2020-07-23 20:47:38 UTC https://padlet.com/laurenvanessa/team1/wish/661326636 https://padlet.com/laurenvanessa/team1/wish/661327233 Tells him that he doesn't have an appointment. Next available planner will see him, could be up to an hour wait. Or, he can make an appointment for later.]]> 2020-07-23 20:48:47 UTC https://padlet.com/laurenvanessa/team1/wish/661327233 https://padlet.com/laurenvanessa/team1/wish/661327699 They tell him it will take six weeks]]> 2020-07-23 20:49:20 UTC https://padlet.com/laurenvanessa/team1/wish/661327699 https://padlet.com/laurenvanessa/team1/wish/661328590 2020-07-23 20:50:57 UTC https://padlet.com/laurenvanessa/team1/wish/661328590