https://padlet.com/200105942/ahuy37dtxk4garr4 en-us 2021-08-02 13:52:33 UTC 2021-08-05 07:38:02 UTC hello@padlet.com 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666761627 Summarisation of companys using 3 pillars of CRM 

]]> 2021-08-02 13:53:42 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666761627 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666763527 - Segmentation Methods 
- Value Creation Strategies 
- Strategies to manage potential customer cost 

]]> 2021-08-02 13:55:40 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666763527 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666765331 - Aquisition Strategy 
- Retention Strategy 
- Development Strategy  ]]> 2021-08-02 13:57:28 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666765331 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666766618 - Sales Force Automation 
- Service Automation 
- Marketing Automation ]]> 2021-08-02 13:58:58 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666766618 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666768413 - Since HV has a vast portfolio of items 

- HV has to adopt Demographic, Geographic, Psychographics & Behavioural Strategy to its segemtation. ]]> 2021-08-02 14:00:53 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666768413 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666769928 - Product Leadership
-> Providing the best product avaliable on market to their customers 
  
- Operational Excellence, 
-> Deliver convenience and low prices to its customers. ]]> 2021-08-02 14:02:42 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666769928 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666771157 - "Shop with Confidence Plus" helps to mange the Psychic Cost component.

- Buying Guides by HV helps to combat the Time Cost componenet. ]]> 2021-08-02 14:03:34 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666771157 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666773283 - Sales Promotion 
-> Harvey Normans "The Great Lobang SALE" 
-> Providing exlusive discounts for customers 

- Social Media Marketing 
-> Promotion of Items on Facebook & Instagram pages. ]]> 2021-08-02 14:05:55 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666773283 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666774033 - Product Updates 
-> Posters on store and websites to showcase new catalogue

- Customer Sastisfaction Surveys 
-> Provides a platform to create a more personal experience for its customer. ]]> 2021-08-02 14:06:49 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666774033 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666774694 - Unbundling 
-> Providing Individual sales of products that are avaliable in packages 

- Cross-selling 
-> Providing options of items that compliments purchases. ]]> 2021-08-02 14:07:31 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666774694 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666777620 - Mircosoft Dynamics 365 
-> Improve Communication and Tracking 
-> Record Smart Data; Quotations, Client Win & Losses ]]> 2021-08-02 14:10:22 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666777620 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666778065 - Freshdesk by Freshworks 
-> Manges customer enquiries & issues more efficiently through features such as Cash Management, Communication Management etc. 

]]> 2021-08-02 14:10:56 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666778065 200105942 https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666778511 - Lyris software 
-> Create Trigger Campaigns; Online Card Abandonment ]]> 2021-08-02 14:11:30 UTC https://padlet.com/200105942/ahuy37dtxk4garr4/wish/1666778511