Awesome ideas from Finnable by Jahaan Arora https://padlet.com/jajjujahaan/FINNABLE Made with a thirst for ideas en-us 2019-07-03 06:35:20 UTC 2020-04-29 19:32:35 UTC hello@padlet.com https://imgglb.padletcdn.com/v13/image?t=g_auto&url=https%3A%2F%2Fpadlet.net%2Ficons%2Fpng%2F1f4a1.png Jahaan jajjujahaan https://padlet.com/jajjujahaan/FINNABLE/wish/370052586 Hello everyone, please press plus to add an idea/ comment and put your name as the title of your comment.]]> 2019-07-03 07:03:38 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/370052586 Hello team we can improve finnable by posting an advertisement on television,people who travel through cabs or any transport mite have a look at the flex banners on the high ways.. So that we can cover the customers who travel daily will sure have a look at it... naveenjoo46 https://padlet.com/jajjujahaan/FINNABLE/wish/370077929 Naveen Kumar]]> 2019-07-03 11:03:05 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/370077929 Amit Arora https://padlet.com/jajjujahaan/FINNABLE/wish/370079853 I am super excited about launching the Service Guarantee to our customers. We will first list and provide all the tools and enablers to the team that will help the team to deliver this promise. Look forward to your ideas to make this happen! Lets go for an Internal Launch Soon...]]> 2019-07-03 11:24:27 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/370079853 Nitin https://padlet.com/jajjujahaan/FINNABLE/wish/370107911 Team outing on hitting 5 crs disbursals. Service guarantee from founders 😊]]> 2019-07-03 16:15:15 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/370107911 Priyanshu https://padlet.com/jajjujahaan/FINNABLE/wish/370297167 Suggestions/Add-ons for "Service Guarantee" at underwriting stage:
1. Shortcoming- Call connectivity/network issues.
Mitigant- Underwriting team, be provided "Intercom or wired connection at desk for better networking/connectivity."

2. Shortcoming-Communication/language barrier.
Mitigant- "Customers could be asked in app - "are you comfortable in english?"
By this, we will have an idea about "communicative approach" even before calling the customers. That particular lead will be shared/sent to respective speaker for clarification purpose.

3. If customer does not pick the call, extend the service time for that particular lead for next 12 or 24 hours.

4. Many a times, there are cases for which we make courtesy call to ask rent and purpose. It would save much time if we ask both the questions in app itself.

Even saving 2-5 mins a case will make a difference.
Above points applicable only, once we have all the documents including Bank statement/salary slip.
Will keep adding points, requesting others too to keep adding to this thread. ]]> 2019-07-05 09:34:12 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/370297167 Kavitha https://padlet.com/jajjujahaan/FINNABLE/wish/490442556 Hi Team,
Idea of Launching Insurance is too good at this point of time, and with our existing customer base its still a great idea where it involves more of customer engagement and customer experience with Finnable, where we get a chance of customer more referring their friends and relative to Finnable for loans or it could be a Medical insurance.

]]> 2020-04-03 07:50:04 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/490442556 Rijul https://padlet.com/jajjujahaan/FINNABLE/wish/490559671 1. Recon of delinquency between DMI and Finnable
2. DSA dashboard training and be ready to go to market once the lockdown is over
3. Credit to clear the bucket by moving the underwriting on hold leads to DSA's to action once the lockdown is over]]> 2020-04-03 08:52:55 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/490559671 Hello team, https://padlet.com/jajjujahaan/FINNABLE/wish/492124380 Lunching of Health insurance is good idea, but we can pitch the health insurance for not interested customer also.

]]> 2020-04-04 04:04:25 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/492124380 Rima https://padlet.com/jajjujahaan/FINNABLE/wish/492187385 Health Insurance in my view is a good idea considering the market situation and will add to our portfolio of offers to our customers.]]> 2020-04-04 07:23:43 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/492187385 paulakkshansh1209 https://padlet.com/jajjujahaan/FINNABLE/wish/532349850 While going through several cases daily a common trend has been observed that we hardly get customer’s SMS and the purpose of loan is usually told by the customer is either home renovation, if own house or home renovation in hometown, if rented accommodation. I would also like to add in Priyanshu’s reviews that purpose should be asked over call coz the customer will get ample amount of time to think of a valid reason if this feature is added to the Finnable mobile app. If the case is good to go and the purpose doesn’t matter then we can skip the step from our side, if needed.

]]> 2020-04-27 04:58:07 UTC https://padlet.com/jajjujahaan/FINNABLE/wish/532349850