From a textbook point of view, caring for a patient should be looked at in a compassionate way to enforce a good nurse-patient relationship. This helps the patient gain trust in a nurse

When displaying care for a patient, you show them that you, as a professional, understand and possess emotional intelligence

The caring experience with the young university student and the old lady shows the "Establishment of Therapeutic Relationship", with Mrs. Patel as the patient.

This therapeutic relationship shows "background knowledge" since the student knows Mrs. Patel is a neighbour, "knowledge of health/illness" since the student knows she uses a walker, and the student shows "Empathy" by spending time with Mrs. Patel and chatting with her.

(Information based on the image above)

If Mrs. Patel acted any differnt from the help given from the university student, in a worst case scenario, the situation could've ended in either parties harming the other due to a lack of trust or respect for the other

If the student refused to help Mrs. Patel shovel her driveway, causing Mrs. Patel to become unable to leave her house, that situation would've ended in a lack if empathy or professional intimacy for one another

The unversity student showed examples of emotionally "being with" the Mrs. Patel, such has sitting inside of her house to talk with and have a snack such as cookies together

The university student also displayed "doing for", when they shoveled Mrs. Patel's driveway without being asked, so that she can check her mailbox withuot the worry of slipping on the snowy driveway