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      <title>CRM roles description by Iryna Stashevska</title>
      <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm</link>
      <description></description>
      <language>en-us</language>
      <pubDate>2022-10-21 08:15:18 UTC</pubDate>
      <lastBuildDate>2023-02-15 12:48:58 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
      <image>
         <url></url>
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      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2427426801</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best communication options (channels, time of communication, copies, designs, communications combinations, etc) to meet KPIs<br></strong><br>- monthly planning, test plans<br>- activation communication templates creation - Dextra<br>- creation and launch of activation journeys - Boris<br>- close cooperation with Outbound team - total sync on Activation flow<br>- order of content - both copies and visuals, <strong>max cooperation with Content &amp; Design team (mutual KPIs ?)</strong></div>]]></description>
         <enclosure url="" />
         <pubDate>2022-12-22 12:33:16 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2427426801</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2427426942</link>
         <description><![CDATA[<div><strong>The main goal: to notice on time and alert Boris team ASAP in case of any issues with communications sent or delivery</strong><br><br>- daily monitoring of operational KPIs in terms of activation campaigns - delivery rate, OR, CR, CTOR, Unsubscribe rate, Bounce rate<br>- daily/weekly monitoring on the activation operational budget<br>- ASAP reporting of any issues on operational metrics</div>]]></description>
         <enclosure url="" />
         <pubDate>2022-12-22 12:33:37 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2427426942</guid>
      </item>
      <item>
         <title>Activation communication manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434491193</link>
         <description><![CDATA[<div>reports to: Communication team lead<br><br>main KPIs: <br>- Contactability of the data base<br>- <strong>Deliverability</strong><br>- <strong>OR</strong><br>- CR<br>- <strong>CTOR</strong><br>- Bounce rate<br>- Unsubscribe rate</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:08:34 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434491193</guid>
      </item>
      <item>
         <title>Activation LFC manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434494553</link>
         <description><![CDATA[<div>reports to: LFC team lead<br><br>main KPIs:&nbsp;<br>- FD total<br>- FD initial<br>- Try FD total<br>- Try FD initial&nbsp;<br>- 2nd dep, 3rd dep, 4th dep<br><br>! Generated after 0 day and within 72 hourse after interaction with CRM communication</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:12:56 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434494553</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434497446</link>
         <description><![CDATA[<div>- daily monitoring of the main KPIs<br>- daily monitoring of the Bonus rate (of the bonuses for activation)</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:17:01 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434497446</guid>
      </item>
      <item>
         <title>Welcome offer</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434511660</link>
         <description><![CDATA[<div><strong>The main goal: <br></strong><br>- WB creation - work closely with marketing team<br>- new regtels creation</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:35:33 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434511660</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434512298</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:36:22 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434512298</guid>
      </item>
      <item>
         <title>Self development</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434512708</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:36:56 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434512708</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434513473</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:38:08 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434513473</guid>
      </item>
      <item>
         <title>Self development</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434513600</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:38:20 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434513600</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434515193</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best bonus options (terms of receiving the bonus, bonus amount, wagering, etc.) to meet main KPIs</strong><br><br>- monthly planning, test plans<br>- the creation of sports activation bonus campaigns - Campaigner, REA<br>- the creation of sports activation bonus campaigns - Eva<br>- the creation of promo pages - Strapi<br>- risk management = cooperation with the risk team<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:40:52 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434515193</guid>
      </item>
      <item>
         <title>LFC Sport manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517177</link>
         <description><![CDATA[<div>reports to: LFC team lead<br><br>main KPIs:<br>- CRR of Core players segment<br>- extra revenue generated by CRM activities<br>- Sleep/Churn rate<br><br>! Generated after 0 day and within 72 hourse after interaction with CRM communication</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:44:14 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517177</guid>
      </item>
      <item>
         <title>LFC Casino manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517276</link>
         <description><![CDATA[<div>reports to: LFC team lead<br><br>main KPIs:<br>- CRR of Core players segment<br>- extra revenue generated by CRM activities<br>- Sleep/Churn rate<br><br>! Generated after 0 day and within 72 hourse after interaction with CRM communication</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:44:25 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517276</guid>
      </item>
      <item>
         <title>Communication manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517368</link>
         <description><![CDATA[<div>reports to: Communication team lead<br><br>main KPIs: <br>- Contactability of the data base<br>- <strong>Deliverability</strong><br>- <strong>OR</strong><br>- CR<br>- <strong>CTOR</strong><br>- Bounce rate<br>- Unsubscribe rate</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:44:35 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517368</guid>
      </item>
      <item>
         <title>REACT LFC manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517668</link>
         <description><![CDATA[<div>reports to: LFC team lead<br><br>main KPIs:<br>- number of REACT clients (made deposit or bet)<br><br>! Generated after 0 day and within 72 hourse after interaction with CRM communication</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:45:02 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434517668</guid>
      </item>
      <item>
         <title>REACT communication manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518049</link>
         <description><![CDATA[<div>reports to: Communication team lead<br><br>main KPIs: <br>- Contactability of the data base<br>- <strong>Deliverability</strong><br>- <strong>OR</strong><br>- CR<br>- <strong>CTOR</strong><br>- Bounce rate<br>- Unsubscribe rate</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:45:41 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518049</guid>
      </item>
      <item>
         <title>GLS LFC manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518445</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:46:19 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518445</guid>
      </item>
      <item>
         <title>GLS communication manager</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518612</link>
         <description><![CDATA[]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 10:46:36 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434518612</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434529688</link>
         <description><![CDATA[<div><strong>The main goal: to notice on time and alert Boris team ASAP in case of any issues with communications sent or delivery</strong><br><br>- daily monitoring of operational KPIs in terms of activation campaigns - delivery rate, OR, CR, CTOR, Unsubscribe rate, Bounce rate<br>- daily/weekly monitoring on the activation operational budget<br>- ASAP reporting of any issues on operational metrics</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:02:26 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434529688</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434531057</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best communication options (channels, time of communication, copies, designs, communications combinations, etc) to meet KPIs<br></strong><br>- monthly planning, test plans<br>- activation communication templates creation - Dextra<br>- creation and launch of activation journeys - Boris<br>- close cooperation with Outbound team - total sync on Activation flow<br>- order of content - both copies and visuals, <strong>max cooperation with Content &amp; Design team (mutual KPIs ?)</strong></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:05:00 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434531057</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434531712</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:06:21 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434531712</guid>
      </item>
      <item>
         <title>Daily must task</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434532187</link>
         <description><![CDATA[<div>- daily monitoring of the main KPIs<br>- daily monitoring of the Bonus rate (reactivation bonuses)</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:07:18 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434532187</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434532562</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best bonus options (terms of receiving the bonus, bonus amount, wagering, etc.) to meet main KPIs</strong><br><br>- monthly planning, test plans<br>- the creation of sports activation bonus campaigns - Campaigner, REA<br>- the creation of sports activation bonus campaigns - Eva<br>- the creation of promo pages - Strapi<br>- risk management = cooperation with the risk team</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:07:54 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434532562</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434551996</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:39:47 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434551996</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434552672</link>
         <description><![CDATA[<div><strong>The main goal: to notice on time and alert Boris team ASAP in case of any issues with communications sent or delivery</strong><br><br>- daily monitoring of operational KPIs in terms of activation campaigns - delivery rate, OR, CR, CTOR, Unsubscribe rate, Bounce rate<br>- daily/weekly monitoring on the activation operational budget<br>- ASAP reporting of any issues on operational metrics</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:40:58 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434552672</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434553098</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best communication options (channels, time of communication, copies, designs, communications combinations, etc) to meet KPIs<br></strong><br>- monthly planning, test plans<br>- activation communication templates creation - Dextra<br>- creation and launch of activation journeys - Boris<br>- close cooperation with Outbound team - total sync on Activation flow<br>- order of content - both copies and visuals, <strong>max cooperation with Content &amp; Design team (mutual KPIs ?)</strong></div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:41:29 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434553098</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434553631</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:42:30 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434553631</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434555615</link>
         <description><![CDATA[<div>- daily monitoring of the main KPIs<br>- daily monitoring of the Bonus rate (retention bonuses)</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:46:11 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434555615</guid>
      </item>
      <item>
         <title>Daily must tasks</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434555799</link>
         <description><![CDATA[<div>- daily monitoring of the main KPIs<br>- daily monitoring of the Bonus rate (retention bonuses)</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:46:29 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434555799</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434556134</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best SPORT bonus options (terms of receiving the bonus, bonus amount, wagering, etc.) to meet main KPIs<br><br>RETAIN PLAYERS, PREVENT CHURN</strong><br><br>- monthly planning, test plans<br>- the creation of sports retention bonus campaigns - Campaigner, REA<br>- the creation of promo pages - Strapi<br>- risk management = cooperation with the risk team</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:47:07 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434556134</guid>
      </item>
      <item>
         <title>CVM = testing</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434561090</link>
         <description><![CDATA[<div><strong>The main goal: constantly looking for the best CASINO bonus options (terms of receiving the bonus, bonus amount, wagering, etc.) to meet main KPIs<br><br>RETAIN PLAYERS, PREVENT CHURN</strong><br><br>- monthly planning, test plans<br>- the creation of CASINO retention bonus campaigns - Eva<br>- the creation of promo pages - Strapi<br>- risk management = cooperation with the risk team</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 11:54:27 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434561090</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434570717</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 12:10:01 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434570717</guid>
      </item>
      <item>
         <title>Reporting and research</title>
         <author>irynastashevska</author>
         <link>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434570958</link>
         <description><![CDATA[<div>- daily/weekly/monthly reporting to the direct manager<br>- quaterly competitors research</div>]]></description>
         <enclosure url="" />
         <pubDate>2023-01-05 12:10:21 UTC</pubDate>
         <guid>https://padlet.com/irynastashevska/a0sv7j0bxblhyffm/wish/2434570958</guid>
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