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      <title>SPPOT Customer News by SPPOT Enquiries</title>
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      <description>For SPPOT Dog Walking, Daycare and Training Customers</description>
      <language>en-us</language>
      <pubDate>2024-11-12 10:31:42 UTC</pubDate>
      <lastBuildDate>2026-09-24 22:17:33 UTC</lastBuildDate>
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         <title>PRICE INCREASE FOR SERVICES</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3410638587</link>
         <description><![CDATA[<p>To all our valued customers, it's the time of year again when we have to review our prices, as the costs of living and working increase for everyone. As always, as a social enterprise, we aim to cover our costs and any surplus is invested in our community and your custom is greatly appreciated for that reason.  </p><p><br></p><p>Our standard price rises from 1st May 2025 are as follows:  </p><p><br></p><ul><li><p>Dog Daycare full day up from £20.50 to £22 </p></li><li><p>Dog Daycare half day up from £12 to £13 </p></li></ul><p><br></p><ul><li><p>Dog Walking one dog £10 up to £11</p></li><li><p>Dog walking two dogs £12 up to £13  </p></li></ul><p><br></p><ul><li><p>Our preferential rates for dog walking will go up from £5.50 to £5.75 for one dog.</p></li><li><p>and 2 dogs from £7 to £7.35.</p></li></ul><p><br></p><p>If you have any questions or feedback, please contact us on your email address</p>]]></description>
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         <pubDate>2025-04-15 10:53:13 UTC</pubDate>
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         <title>Dog Walking Customer Feedback Form</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3533851312</link>
         <description><![CDATA[<p><a rel="noopener noreferrer nofollow" href="https://app.smartsheet.com/b/form/f51678a0bdc5430ca0dce705309da383">Dog Walking Customers Feedback Form</a></p><p><br></p><p>All of us at SPPOT really enjoy coming out to walk your lovely dogs but, we would really value your feedback. Please could you take the time to complete this Feedback Form for us. Thank you!</p>]]></description>
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         <pubDate>2025-08-01 16:38:46 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3533851312</guid>
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         <title>Dog Daycare Customer Feedback Form </title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3533853303</link>
         <description><![CDATA[<p><a rel="noopener noreferrer nofollow" href="https://app.smartsheet.com/b/form/3bc3001217da40d29ced589b500cec81">Dog Daycare Customer Feedback Form Link</a></p><p><br></p><p>Coming to SPPOT every day is lovely as there is always a waggy tail! But we would appreciate your views on our dog daycare service too. Click on the link to have your say. Thank you! </p>]]></description>
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         <pubDate>2025-08-01 16:44:59 UTC</pubDate>
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      <item>
         <title>Latest Staff Team Updates</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3538695361</link>
         <description><![CDATA[<p><strong>The Staff Team</strong></p><p>Some of you may have seen the series of posts on Facebook and Instagram showcasing our wonderful staff team.</p><p><br/></p><p>This is the biggest staff team we've ever had as we're nearing capacity now. This means there's just so much experience, expertise, enthusiasm, compassion and fun going on every day. Here's the list of all the staff with the main work mobile numbers too:</p><p><br/></p><p><em>Full Time</em></p><ul><li><p>Kerri Bee - Enterprise Manager 07962220625</p></li><li><p>Vicki Pinch - Team Leader 07852758801</p></li><li><p>Kath Quant - Team Leader 07535136974</p></li><li><p>Beth Davies - Development Worker and Total Communication Coordinator</p></li><li><p>Erin Lewis - Development Worker &amp; Social Media</p></li></ul><p><br/></p><p><em>Part Time</em></p><ul><li><p>Sylvia Smith - Development Worker (4 days)</p></li><li><p>Jayne Dean - Development Worker (3 days)</p></li><li><p>Helen Roberts - Development Worker (2 days)</p></li><li><p>Shona Rendell - Administrator (3 days)</p></li><li><p>Caitlin Ryan - Dog Trainer and Behaviour Practitioner</p></li></ul><p><br/></p><p><em>Relief Staff</em></p><ul><li><p>Caitlin Ryan - also our lead Dog Trainer and Behaviour Practitioner</p></li><li><p>Amy Mullet - also one of our Dog Trainers</p></li><li><p>Karen Chandler</p></li><li><p>Lisa Gladstone</p></li><li><p>Paul McPherson</p></li></ul><p><br/></p><p><em>Recent &amp; Forthcoming Changes</em></p><ul><li><p><em>Lorraine McHugh has switched from 2 days Development Work to Relief Development Work</em></p></li><li><p><em>Lucy Jones and Alison Tudor are new Relief Development Workers</em></p></li><li><p><em>A new 4-day Development Worker will soon be starting work with us</em></p></li></ul><p><br/></p>]]></description>
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         <pubDate>2025-08-08 15:33:16 UTC</pubDate>
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         <title>Christmas Coffee Morning at SPPOT</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3688204875</link>
         <description><![CDATA[<p>Come along and join us for some festive fun - it will be lovely to see you. There will be a raffle - watch this space for news on prizes! </p>]]></description>
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         <pubDate>2025-11-18 11:31:26 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3688204875</guid>
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         <title>Christmas Opening Hours</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3688206155</link>
         <description><![CDATA[<p>Here are the times and dates that we are open over the festive period. </p>]]></description>
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         <pubDate>2025-11-18 11:32:39 UTC</pubDate>
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         <title>CHRISTMAS OPENING TIMES</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3697758613</link>
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         <pubDate>2025-11-25 10:28:59 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3697758613</guid>
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         <title>Happy New Year! </title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752559035</link>
         <description><![CDATA[<p>Everyone at SPPOT would like to wish all of our customers a Happy New Year! We had a fantastic 2025 in SPPOT and hopefully we have an even better 2026. </p><p><br></p>]]></description>
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         <pubDate>2026-01-15 17:01:58 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752559035</guid>
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         <title>New staff members</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752564948</link>
         <description><![CDATA[<p>As 2026 begins our SPPOT family has grown even more. We can now welcome Rachael, Lucy and Anita to the SPPOT team. I am sure you have already put faces to the names but watch out for photo's when the padlet is updated. </p>]]></description>
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         <pubDate>2026-01-15 17:08:11 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752564948</guid>
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         <title>Have your say! </title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752570637</link>
         <description><![CDATA[<p>Below you can find links to our Customer Feedback Forms. Please take some time to let us know your thoughts on our service. There is one for Daycare and one for Dog Walking. Thank you :0)</p>]]></description>
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         <pubDate>2026-01-15 17:13:24 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3752570637</guid>
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         <title>Opening Times 2026</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817701578</link>
         <description><![CDATA[<p>Towards the end of last year our opening times changed slightly. Don't worry we are still open from 8am until 6pm Monday to Thursday but on Friday's we close an hour earlier, opening from 8am until 5pm. THank you for your cooperation with this. </p>]]></description>
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         <pubDate>2026-03-09 14:03:50 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817701578</guid>
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         <title>Easter Opening Times</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817702332</link>
         <description><![CDATA[<p>Well goodness me! It only seems like yesterday we were talking about Christmas and now Easter is coming ever closer! I hope that this year has been good to you. Here are our opening times for the Easter fortnight. Hopefully we will see some better weather. </p>]]></description>
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         <pubDate>2026-03-09 14:04:19 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817702332</guid>
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         <title>Comic Relief 2026</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817703210</link>
         <description><![CDATA[<p>This year Comic Relief are asking you to 'do something funny for money'. So, here at SPPOT, we are holding our own SPPOT's Got Talent every day at 2pm from Monday 16th March to Friday 20th March. To enter the volunteers will provide a donation....watch this space for some news on how our fundraising efforts go :)</p>]]></description>
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         <pubDate>2026-03-09 14:04:44 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817703210</guid>
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         <title>Price increases April 2026</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/3817713740</link>
         <description><![CDATA[<p>To all our valued customers, it's the time of year again when we have to review our prices, as the costs of living and working increase for everyone.&nbsp;</p><p><br></p><p>As always, as a social enterprise, we aim to cover our costs and any surplus is invested in our community and your custom is greatly appreciated for that reason.</p><p><br></p><p>Our standard price rises from 1st April 2026 are as follows:</p><p><br></p><p>Daycare</p><p>Full day £22 up to £23</p><p>Half day £13 up to £13.50</p><p>Preferential £13 up to £13.50</p><p>PHD £8.50 up to £8.90</p><p><br></p><p>Dog walking</p><p>£11 per hour, per dog up to £11.50</p><p>£13 for two dogs from the same home up to £13.50</p><p>Preferential rate for one dog £5.75 up to £6</p><p>Preferential for 2 dogs £7.75 up to £8</p>]]></description>
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         <pubDate>2026-03-09 14:11:12 UTC</pubDate>
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         <title>Our Opening Times 2026-27</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4035939591</link>
         <description><![CDATA[]]></description>
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         <pubDate>2026-09-07 15:19:26 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4035939591</guid>
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         <title>Latest Staff Team Updates &amp; Contact Details</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4035940629</link>
         <description><![CDATA[<p><strong>The Staff Team: Latest Update</strong></p><p><br></p><p>Below is the list of all our staff, their roles and work mobile numbers too.</p><p><br></p><p><strong>Contacting Staff</strong></p><ul><li><p>If you need to contact SPPOT staff, full-time staff are usually available between 8am and 6pm, Monday to Friday.</p></li><li><p>If you do not get a reply, your message hasn't got through - the staff member may be on holiday for example. Try an alternative number until you get a response. </p></li><li><p>Email any of us on <a rel="noopener noreferrer nofollow" href="mailto:enquiries@sppot.co.uk">enquiries@sppot.co.uk</a></p></li><li><p>Call the office on 01437 767648</p></li><li><p>Kerri, Vicki &amp; Kath provide an out of hours service which is primarily for Volunteer Dog Walkers walking dogs at weekends. Please only use this service for urgent/can't wait till Monday issues. </p></li></ul><p><br></p><p><em>Full Time</em></p><ul><li><p>Kerri Bee - Enterprise Director 07962220625</p></li><li><p>Vicki Pinch - Operations Manager 07852758801</p></li><li><p>Kath Quant - Development Manager 07535136974</p></li><li><p>Beth Davies - Development Worker - 07494393889</p></li><li><p>Erin Lewis - Development Worker - 07931191575</p></li><li><p>Amy Mullett - Dog Walking Coordinator - 07507322962</p></li><li><p>Lucy Jones - Development Worker - 07946069883</p><p><br></p></li></ul><p><br></p><p><em>Part Time</em></p><ul><li><p>Anita Purchase - Development Worker (4 days) - 07983470790</p></li><li><p>Rachael Kingsbury - Development Worker (4 days) - 07852756486</p></li><li><p>Sylvia Smith - Development Worker (3 days) - 07496262271</p></li><li><p>Helen Roberts - Development Worker (2 days) </p></li><li><p>Caitlin Ryan - Dog Trainer and Behaviour Practitioner</p></li></ul><p><br></p><p><em>Relief Staff</em></p><ul><li><p>Caitlin Ryan </p></li><li><p>Trina Taylor</p></li><li><p>Paul McPherson</p></li></ul><p><br></p><p><br></p>]]></description>
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         <pubDate>2026-09-07 15:20:26 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4035940629</guid>
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         <title>Macmillan Coffee Morning</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4044124294</link>
         <description><![CDATA[]]></description>
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         <pubDate>2026-09-11 10:11:31 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4044124294</guid>
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         <title>Donations needed</title>
         <author>kathquant</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4044124487</link>
         <description><![CDATA[<p>As part of our Macmillan Coffee Morning on Friday 25th September we will be running a tombola stall. Do you have any unwanted items around the house that you could donate to our stall? Any money raisied will go to Macmillan. Thank you for your continued support :)</p>]]></description>
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         <pubDate>2026-09-11 10:11:50 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4044124487</guid>
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         <title>Quality Assurance for Customers</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4056137517</link>
         <description><![CDATA[<p>Your views are hugely important to us and they influence how SPPOT is sustained and how well we grow.</p><p><br/></p><p>So far, since 2013 we have grown from a sole trader business, to a tiny 'building-less' social enterprise limited by guarantee, to a small business, and now we're on the cusp of becoming a medium enterprise. That's down to the hard work of all the staff and volunteers in those 13 years. </p><p><br/></p><p>However, it's also hugely down to customers like you, who saw the potential in our fledgling/small/growing unique company, to take proper care of your beautiful dogs.</p><p><br/></p><p>Now that we're bigger, potential new customers look to the existing customers for their experiences.</p><p><br/></p><p>As you'll already know, we don't do marketing in a big way or social media in 'that way', but we do aim to be completely authentic. </p><p><br/></p><p>Therefore, it would really help us continue to grow and provide more for our volunteers and your dogs, if you could give us some feedback.</p><p><br/></p><p>Next week, you can do this in-person at SPPOT if your dog is in daycare, via our feedback form which will be on a quick-fill tablet or <a rel="noopener noreferrer nofollow" href="https://app.smartsheet.com/b/form/3bc3001217da40d29ced589b500cec81">directly here</a>.</p><p><br/></p><p>Dog Walking Customers can do this too, via a staff member's mobile phone or directly using the feedback form <a rel="noopener noreferrer nofollow" href="https://app.smartsheet.com/b/form/f51678a0bdc5430ca0dce705309da383">linked here</a></p><p><br/></p><p>Dog Training Customers can use <a rel="noopener noreferrer nofollow" href="https://app.smartsheet.com/b/form/83b3433f67c849409544c0dd7d0c8ebb">this form</a> and will be provided with the link after every Foundation Course.</p>]]></description>
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         <pubDate>2026-09-17 15:14:19 UTC</pubDate>
         <guid>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4056137517</guid>
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         <title>Help SPPOT for free with EasyFundraising</title>
         <author>enquiries157</author>
         <link>https://padlet.com/enquiries157/9zq5up3ows4cdmrb/wish/4060094619</link>
         <description><![CDATA[<p>Did you know that whenever you buy anything online – from your weekly shop to your annual holiday – you could be raising free donations for SPPOT (Dogs), A Community Interest Company with easyfundraising?   There are over 8,000 retailers on board ready to make a donation – including eBay, Argos, John Lewis &amp; Partners, ASOS, <a rel="noopener noreferrer nofollow" href="http://Booking.com">Booking.com</a> and M&amp;S – and it won’t cost you a penny extra to help us raise funds.   All you need to do is:   1. Go to <a rel="noopener noreferrer nofollow" href="https://www.easyfundraising.org.uk/causes/sppot/">https://www.easyfundraising.org.uk/causes/sppot/</a> and join for free.  2. Every time you shop online, go to easyfundraising first to find the site you want and start shopping.  3. After you’ve checked out, the retailer will make a donation to SPPOT (Dogs), A Community Interest Company at no extra cost to you whatsoever!   There are no catches or hidden charges and SPPOT (Dogs), A Community Interest Company will be really grateful for your donations.   Thank you for your support.</p>]]></description>
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         <pubDate>2026-09-20 17:45:29 UTC</pubDate>
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