I arrived at the headquarter Uniutama Management Holding Sdn Bhd at 9 am as I was told. I report myself and sent documents needed by the company.

Puan Jaezah gave little briefing regarding the general matters and policies that must be followed by practicum student.

After completed the briefing, I went to the department where i has been place which is Uniutama Travel and Events at 10am.

I was welcomed by the admin, Puan Fatihah and she brought me to meet the other staff Puan Ana and my supervisor here is Puan Sharliza.

Learn to handle the parcel receive from courier to international students, handle the students booking room at Uni Inn.

I was told to make a travel brochure in future and make a research about viral places in Indonesia.

Searched and print alphabets for decorating the office. Our office are participate in the Hari Raya- themed prettiest office competition.

Continue yesterday's task, laminate the paper with the alphabets, learn on how to use the laminate machine

Handle the international student complaining about water leaking from ceiling in her room

Staff contact maintenance team and JPP to fix the problem. The cause of problem is the water from the room above dripping down to her room.

assigned to find the duplicate of key room that were missing in a full of basket. after almost 1 hour managed to found

Guest from Pakistan want to book a room for a month, however all rooms are not available because of the mobility students from Brunei book for the whole semester. Staff checking availability of daily room and try to persuade him. Guest agreed and checked in for a day, leave personal details to contact.

Touch-up the office decoration

Record some videos and photos for Hari Raya Celebration.

Meet all staff in the Uniutama Travel & Event

fix the decoration

handle the parcel/ hand in parcel to the international guest

make notice regarding rubbish

learn use machine to scan

learn use machine to make copies of invoice

copy, scan use machine

calculate the markup price for package

design flyers travel package in Yokyakarta

design the flyers of travel package to kota kinabalu

print, laminate the flyers before display/give to the potential customer

jamuan raya with uum holding at kem sintok

our company provide laksa for guest

print,laminate flyers yokyakarta.

receive cash payment of the resident rm 1800

make copies all the invoice

create poster flyers travel to hatyai,krabi. songhkla

make copies and of invoice, flight tickets

put the ring and compile all flyers

make copies of invoices

deal with customer asking regarding the hatyai package

design flyers package to patthalung

take note the report from guest about problem of facilities in the room and inform maintenance team to fix/ settle the problem

fill the maintenance report form until the current date

receive payment

handle parcel

update catalog in whatsapp business

create package to guangzhou(canton)

ticketing

gunlin package

beijing flyers

copies document (Claim)

shanghai flyers

laminate flyers for display

settle design flyers

send to the staff for check if correction is needed

copies of invoice (flight ticket, hotel)

visit dean's sthem for discussing about coming home uum with alumni

check the flyers, make some corrections

create package program sirih pulang ke gagang

finish design the poster of sthem program

print, laminate the flyers travel to china

update itinerary of program sirih pulang ke junjung

send the flyers of program sirih pulang ke gagang to the staff for check if any correction needed.

calculate the suitable price for the package

create and edit itinerary for a 2D1N trip to Langkawi

report maintenance

scan documents

report to maintenance

change the itinerary based on customer request to fulfill their satisfaction.

sell (filtered drink water)

edit the itinerary again following the customer request

receive report

inform maintenance report by guest.

give parcel

refill water (drink)

report to hk

receive payment

receive payment, make a silly mistake during the payment

register new students (give form etc)

create slide for a new project (projek perabot inasis)

refill water

sell ferry ticket to langkawi

edit tentative again

continue to do the flowchart

room payment of mobility student from japan. deal with guest from China

completing the slide for the new project with inasis UUM to be present in front of CEO UUM Holding

organized,summarized the report damage (file)

sell bus ticket from changlun to TBS

summarize, organize file regarding the project perabot

edit flowchart, slide of the project perabot for the manager to present in front of chairman of UUM Holdings

do summary about the furniture in inasis need to be replace

edit tentative holiday package to chiang mai and ho chi minh

continue do the summary of the project perabot

tour lead to a group of teachers from smk guar chempedak to langkawi

first day, check in hotel, sunset cruise,free & easy

second day shopping, kilim

create report before after the progress renovate/replace furniture in inasis tradewinds

make copies, scan the flight booking, ticket booking, receipt payment during Langkawi trip.

buat laporan pembaikan perabot inasis tradewind

copies warrant etc

edit, design flyers package to bangkok

buat laporan pembaikan perabot inasis tnb

handle parcel