Ideal Customer Service- CVS Business/Pharmacy by https://padlet.com/bangurakareema/CVS Showing the good and bad of being a customer service representative in CVS or any store. en-us 2017-04-10 14:16:31 UTC 2023-10-14 15:53:45 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Growing.png Characteristics of Customer Representative... bangurakareema https://padlet.com/bangurakareema/CVS/wish/165680865 2017-04-10 14:21:24 UTC https://padlet.com/bangurakareema/CVS/wish/165680865 Good Qualities in Representative: bangurakareema https://padlet.com/bangurakareema/CVS/wish/165871289 *Considerate
*Patient
*Kind
*Easy-going
*Easy to communicate with
*Intelligent
*Caring]]> 2017-04-11 13:15:57 UTC https://padlet.com/bangurakareema/CVS/wish/165871289 Bad Qualities Representative should NOT have: bangurakareema https://padlet.com/bangurakareema/CVS/wish/165872176 *Unkind
*Impatient
*Uninterested
*Lacks knowledge of business
*Rude/Bossy
*Incompetent]]> 2017-04-11 13:18:58 UTC https://padlet.com/bangurakareema/CVS/wish/165872176 The Way Customer Representative should act: bangurakareema https://padlet.com/bangurakareema/CVS/wish/165872956 *Have a caring, but serious tone of voice
*Show concern when there is an issue/problem
*Show they have knowledge of the business when talking
*If unsure on what to do with something, they can still try and help customer with support.
*Smiles at customers from time to time.]]> 2017-04-11 13:21:48 UTC https://padlet.com/bangurakareema/CVS/wish/165872956 Example of good service bangurakareema https://padlet.com/bangurakareema/CVS/wish/165875668 2017-04-11 13:29:04 UTC https://padlet.com/bangurakareema/CVS/wish/165875668 Example of bad service bangurakareema https://padlet.com/bangurakareema/CVS/wish/165875873 2017-04-11 13:29:43 UTC https://padlet.com/bangurakareema/CVS/wish/165875873 Good example of representative helping out a customer bangurakareema https://padlet.com/bangurakareema/CVS/wish/165876421 2017-04-11 13:31:20 UTC https://padlet.com/bangurakareema/CVS/wish/165876421 Bad example of representative being rude to customer bangurakareema https://padlet.com/bangurakareema/CVS/wish/165876655 2017-04-11 13:32:05 UTC https://padlet.com/bangurakareema/CVS/wish/165876655 Goal of what a Good Customer Service Representative should be bangurakareema https://padlet.com/bangurakareema/CVS/wish/165877266 2017-04-11 13:34:08 UTC https://padlet.com/bangurakareema/CVS/wish/165877266