LOGBOOK INDUSTRIAL TRAINING AT ZENITH HOTEL IN KUANTAN by

LOGBOOK INDUSTRIAL TRAINING AT ZENITH HOTEL IN KUANTAN by https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1 en-us 2023-03-27 03:15:12 UTC 2023-07-20 15:59:15 UTC hello@padlet.com DAY 1-20 MARCH 2023 (Monday)9.00AM-5.00PM sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532404654

At 9:00 am, present myself at Hotel Zenith Kuantan's human resources office.

The company's rules and regulations are described by a staff.

Staff provides name badges and corporate shirt to trainees.

At the food and beverage location on the grand floor level, accompanied by a staff member.

Taught how to prepare the table and revealed how to clean in the trolley by arranging the size of the dishes, cups, and glasses.

]]> 2023-03-27 03:42:50 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532404654 DAY2 - 21 MARCH 2023 (Tuesday)9 am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532408915 Provide,prepare setting table and revealed to clean in the trolley by arranging the size of the dishes ,cups and glasses.

One of the staff invited me and some staff liven up the birthday celebration, sing a happy birthday song to the client.

]]> 2023-03-27 03:47:16 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532408915 DAY 4 -23 MARCH 2023 (Thursday)3pm -11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532426535

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 110 packs.

Tasks are divided among each staff and trainee to make matters easier.

I was given the task of wearing bracelets for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section B together with Fara.

After that, I was given the task of tidying up the dishes on the table that have been eaten by the customers so that they don't look too much on the table and also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes, cups and glasses .

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-27 04:07:42 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532426535 DAY 3 -22 MARCH 2023 (Wednesday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532431822

Provide, prepare table setting and revealed to clean in the trolley by arrangging the size of dishes ,cups and glasses.

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-27 04:13:36 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532431822 DAY 5 -24 MARCH 2023 (Friday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532435158

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 115 packs.

Tasks are divided among each staff and trainee to make matters easier.

I was assigned to take care of the section C together with Ram.

After that, I was given the task of tidying up the dishes on the table that have been eaten by the customers so that they don't look too much on the table and also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes, cups and glasses .

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-27 04:17:33 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532435158 DAY 6 -25 MARCH 2023 (Saturday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532440099

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 300 packs.

Tasks are divided among each staff and trainee to make matters easier.

I was assigned to take care of the C section together with Iwan.

After that, I was given the task of tidying up the dishes on the table that have been eaten by the customers so that they don't look too much on the table and also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes, cups and glasses .

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-27 04:23:36 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532440099 DAY 7 -26 MARCH 2023 (Sunday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532444670

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 184 packs.

Tasks are divided among each staff and trainee to make matters easier.

I was assigned to take care of the section C and D together with Iwan.

After that, I was given the task of tidying up the dishes on the table that have been eaten by the customers so that they don't look too much on the table and also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes, cups and glasses .

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-27 04:28:56 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2532444670 DAY 8 - 27 MARCH 2023 (Monday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2534412071

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 144 packs.

Task are divided among each staff and trainee to make matters easier.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

]]> 2023-03-28 04:58:55 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2534412071 DAY 9 -28 MARCH 2023 (Tuesday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2534413245 OFFDAY]]> 2023-03-28 05:00:00 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2534413245 DAY 10 - 29 MARCH 2023 (Wednesday)3pm-11pm https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2537704416

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 200 packs.

Task are divided among each staff and trainee to make matters easier.

I was given wrist band for children as young as 5byears old and every adult customer who made a Ramadhan buffet order to ensure that the number of order received and reservation was the same.

I was assigned to take care of the section C and D withe Nadhirah also Badrul.

After that , I was given tidying up the dishes on the table that have been eaten by the customers so tha5 they don't look to much on the table also to look neat and clean.

Cleaning in the trolley by orfering the sixpze of dishes ,cups and glasses.

Wipe the table after being used by customers to make it.

Lastly make table setting.

]]> 2023-03-30 03:19:34 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2537704416 DAY 11 - 30 MARCH 2023 (Thursday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540925959

Zenith Kuantan Hotel provides a buffet pacjagd during the month of Ramadhan and today received 500 more packs.

Task are divided among each staff and trainee to make matters easier.

I also help executive sales of zenith hotel kuantan to arangging tables and chairs.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of order received and reservation was the same.

I was assigned to take care of the section D and E with Nadhirah .

After that , I was given tidying up the dishes on the table that have been eaten by the customers so tha5 they don't look to much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes ,cups and glasses.

Wipe the table after being used by customers to make it.

Lastly make table setting.

]]> 2023-04-02 03:59:39 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540925959 DAY 12 - 31 MARCH 2023 (Friday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540927648

Zenith Kuantan Hotel provides a buffet pacjagd during the month of Ramadhan and today received 350 more packs.

Task are divided among each staff and trainee to make matters easier.

I also help executive sales of zenith hotel kuantan to arangging tables and chairs.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of order received and reservation was the same.

I was assigned to take care of the section C and D with Jannah.

After that , I was given tidying up the dishes on the table that have been eaten by the customers so tha5 they don't look to much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes ,cups and glasses.

Wipe the table after being used by customers to make it.

Change the new table cloth for the next day.

Lastly make table setting.

]]> 2023-04-02 04:06:02 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540927648 DAY 13- 1 APRIL 2023 (Saturday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540928759

Zenith Kuantan Hotel provides a buffet pacjagd during the month of Ramadhan and today received 385 more packs.
Task are divided among each staff and trainee to make matters easier.
I also help executive sales of zenith hotel kuantan to arangging tables and chairs.
I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of order received and reservation was the same.
I was assigned to take care of the section C and D with Wanis.
After that , I was given tidying up the dishes on the table that have been eaten by the customers so tha5 they don't look to much on the table also to look neat and clean.
Cleaning in the trolley by ordering the size of dishes ,cups and glasses.
Wipe the table after being used by customers to make it.
Change the new table cloth for the next day.
Lastly make table setting.

]]> 2023-04-02 04:10:25 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2540928759 DAY 14 - 2 APRIL 2023 (Sunday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2542180063

Zenith Kuantan Hotel provides a buffet pacjagd during the month of Ramadhan and today received 285 more packs.
Task are divided among each staff and trainee to make matters easier.
I also help executive sales of zenith hotel kuantan to arangging tables and chairs.
I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of order received and reservation was the same.
I was assigned to take care of the section C and D with Wanis.
After that , I was given tidying up the dishes on the table that have been eaten by the customers so that they don't look to much on the table also to look neat and clean.
Cleaning in the trolley by ordering the size of dishes ,cups and glasses.
Wipe the table after being used by customers to make it.
Change the new table cloth for the next day.
Lastly make table setting.

]]> 2023-04-03 12:55:29 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2542180063 DAY 15 - 3 APRIL 2023 (Monday)9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2542202419

Join the program of Zenith Hotel Kuantan for the program orientation of new collegue in 2 days with conduct of who get the position of human resources.
Tell more about objective,vision,mision ,value and more in depth.
This program to briefing rules and regulations in Zenith Hotel Kuantan.

]]> 2023-04-03 13:11:50 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2542202419 DAY 16 - 4 APRIL 2023 (Tuesday)9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2545147811

Second day of (NCOP) New collegue orientation program.

Section 1 of learn about Halal awareness food , Halal assurance system and Internal Halal comitte.

Section 2 of hotel tour with new collegue assits of a women who hold a position of Human Resources.

Section 3 of learn , identify and solve problem about security and safety awareness program from Zenith Hotel.

Then , learn about room key safety . Know and solve the problem about lost and fund of customer .

Section 4 know about hazard and risk in hotel.Understand about hazard management in dept.

Section 5 , all the new collegue must do practically doing how to extinguish fire to brave and know how to put out a small fire when in a dangerous situation.

]]> 2023-04-05 15:28:00 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2545147811 DAY 17 - 5 APRIL 2023 (Wednesday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2545148505 OFFDAY.]]> 2023-04-05 15:28:37 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2545148505 DAY 18 - 6 APRIL 2023 (Thursday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547391967

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 512 packs.

Task are divided among each staff and trainee to make matters easier.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

]]> 2023-04-07 21:47:13 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547391967 DAY 19 - 7 APRIL 2023 (Friday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547392530

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 566 packs.

Task are divided among each staff and trainee to make matters easier.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

]]> 2023-04-07 21:49:38 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547392530 DAY 20 - 8 APRIL 2023 (Saturday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547838168

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 536 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

]]> 2023-04-09 04:45:01 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2547838168 DAY 21 - 9 APRIL 2023 (Sunday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549734603

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 330 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

]]> 2023-04-11 06:08:22 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549734603 DAY 22 - 10 APRIL 2023 (Monday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549736824

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 261 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D .

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-11 06:10:52 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549736824 DAY 23 - 11 APRIL 2023 (Tuesday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549738346 OFFDAY]]> 2023-04-11 06:12:29 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2549738346 DAY 24 - 12 APRIL 2023 (Wednesday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2554100575

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 430 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section D and VIP.

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-14 04:38:35 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2554100575 DAY 25 - 13 APRIL 2023 (Thursday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2554102532

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received more 500 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section B and C.

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Wipe cutleries.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-14 04:41:01 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2554102532 DAY 26 - 14 APRIL 2023 (Friday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2555578288

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received more 500 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given usher the guest to the table .

I was assigned to take care of the section E and VIP.

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Wipe cutleries.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-16 04:29:33 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2555578288 DAY 27 - 15 APRIL 2023 (Saturday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2555579050

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received more 550 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given usher the guest to the table .

I was assigned to take care of the section E and VIP.

After that ,I was given tidying up the dishes on the table that have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-16 04:32:11 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2555579050 DAY 28 - 16 APRIL 2023 (Sunday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560759064

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received more 500 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given usher the guest to the table .

I was assigned to take care of the section E and VIP.

After that ,I was given tidying up the dishes on the table that have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Clean the floor of blacklane area.

Table setting for tommorow.

]]> 2023-04-19 22:11:33 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560759064 DAY 29 - 17 APRIL 2023 (Monday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560760699

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 550 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given wrist band for children as young as 5 years old and every adult customer who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section A and B.

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-19 22:14:21 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560760699 DAY 30 - 18 APRIL 2023 (Tuesday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560762806 OFFDAY]]> 2023-04-19 22:18:11 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560762806 DAY 31 - 19 APRIL 2023 (Wednesday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560762905

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 350 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given ushering the guest to the table who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section C and D.

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

]]> 2023-04-19 22:18:21 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2560762905 DAY 32- 20 APRIL 2023 (Thursday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564453268

Zenith Kuantan Hotel provides a buffet package during the month of Ramadhan and today received 200 packs.

Task are divided among each staff and trainee to make matters easier.

I placing foodtags according to available foods to make it easier for customers to recognize certain foods.

I was given ushering the guest to the table who made a Ramadhan buffet order to ensure that the number of orders received and reservation was the same.

I was assigned to take care of the section Cand D

After that ,I was given tidying up the dishes on the table athat have been seaten by the customers so that they don't look too much on the table also to look neat and clean.

Cleaning in the trolley by ordering the size of dishes , cups, and glasses.

Wipe the table after being used by customers to make it look clean.

Change table cloth dirty to new and clean table cloth.

Table setting for tommorow.

End of the day buffet ramadhan in the zenith hotel.

]]> 2023-04-23 04:28:43 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564453268 DAY 33- 21 APRIL 2023 (Friday) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564453613

Briefing with staff about the chinese set .

Training and show protocol how to serve who eat chinese set.

Make a napkin of bird of paradise.

Wipe the cutleries, plate , bowl and mug of coffee in the dining room.

]]> 2023-04-23 04:30:39 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564453613 DAY 34- 22 APRIL 2023 (Saturday)3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564455719

First eid Aidilfitri with staff and my trainee at zenith hotel.

Take some picture to get memories that i worked in the special day.

Eat nasi minyak , some kuih raya , beef rendang, beef and chicken satay at zenteen area in the zenith hotel.

After that , I make napkin into bird of paradise in 30 pieces for chinese set.

Then , I wipe the cutleries, bowl,plate and mug of coffea in the dining room area.

]]> 2023-04-23 04:41:31 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2564455719 DAY 35 -23 APRIL 2023 (SUNDAY) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567438398

Second eid Aidilfitri with my collegue in the Zenith Hotel.

The Zenith Hotel have 2 set of Set Salam Syawal and Set Riang Raya that have dishes delicious in the day of eid.Discount it could be 50 percent if the customer get the coffea,teh and teh tarik in any package .

At 7 pm , wipes the cutleries and take into the place that have decided to look neat.

Wipes and arrange the cutleries into the container that provided in the dining room area.

]]> 2023-04-25 15:31:36 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567438398 DAY 36 - 24 APRIL 2023 (MONDAY) 3pm-11pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567474944

Know about how to setup mise on place and the cutleries for ala carte .

Must have tissue ,bb plate,table spoon,fork spoon,knife fish,desert fork,soup spoon,chopstick,chineese spoon,table knife,steake knife cutleries that suitable for the dishes.

After that , executive sales teach me also the other collegue to how and process to room service.

First, must knock the door until the occupants of the room will open the door to the presence of the food delivery person up to the room.Then after opening the door the occupant of the room must introduce himself first and tell to deliver the food.After that,it is necessary to push the door open to facilitate pushing the trolley into the occupant's room.Then take food in the trolley and declare the food.Finally ,it is necessary to give a bill book to the occupant to record that the food has been taken and paid for by the occupant of the room.In addition,it is necessary to inform the occupant of the room or call the number 2 so that the room service employee will come and take the food cart that has been eaten.

The Zenith Hotel just the male of collegues doing room service.

]]> 2023-04-25 15:57:01 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567474944 DAY 37 - 25 APRIL 2023 (TUESDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567476049 OFFDAY]]> 2023-04-25 15:57:50 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2567476049 DAY 39 - 27 APRIL 2023 (THURSDAY) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2570505194

Today I learned how to prepare a Chinese tea set.

The first way is to push the back seat a little so that the customer can sit comfortably first for women then for men.

Second, providing the menu to the customer, make sure that when giving the menu to the customer, the menu must be opened.

Then take the food order.

After that, the fire order was given to the kitchen to get ready to prepare the food.

Before the food is served on the table, it is necessary to prepare the mise on place first.

Then, have to take chilli, pickled chilli, soy sauce and vinegar served on the table.

.Need to take the napkin on the plate and open it and fold it into a triangle.

After that, place the napkin on the customer's thigh.

Then you need to serve a Chinese tea set while waiting for the food to be cooked.

]]> 2023-04-27 14:46:15 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2570505194 DAY 40 - 28 APRIL 2023 (FRIDAY) 7am -3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2572584293

Today I early coming in the morning at 7am to clearing plates on the table after customer finish eat in breakfast time.

There almost people in this day.

I have clearing the plates,glass ,bb plate and cutleries in according size in the trolley as so not break.

After that ,I wipe the table to look clean.

Then setting table to get ready to having customer.

After finish in breakfast time, I wipe the glass of juice and cup of tea also arrange on the table lady susan in shape of hexagon .

]]> 2023-04-29 15:23:17 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2572584293 DAY 41 - 29 APRIL 2023 (SATURDAY) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2572590340

Today I early coming in the morning at 7am to clearing plates on the table after customer finish eat in breakfast time.

There almost people in this day.

I have clearing the plates,glass ,bb plate and cutleries in according size in the trolley as so not break.

After that ,I wipe the table to look clean.

Then setting table to get ready to having customer.

After finish in breakfast time, I wipe the glass of juice and cup of tea also arrange on the table lady susan in shape of hexagon .

Before finish work having briefing with staff food and beverage department.

]]> 2023-04-29 15:37:42 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2572590340 DAY 42 - 30 APRIL 2023 (SUNDAY) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2573282432

Today is the last day in FnB team, quite sad to leave but have to do opening breakfast as usual.

Today was 390 paxs, the number of larger in quantity of the breakfast buffet .I have a lot of people to see the behaviour in this day.

I have clearing the plates,glass ,bb plate and cutleries in according size in the trolley as so not break.

After that ,I wipe the table to look clean.

Then setting table to get ready to having customer.

After finish in lunch time, I wipe the glass of juice and cup of tea also arrange on the table lady susan in shape of hexagon .

Before finish work having briefing with staff food and beverage department.

There are a few words of wisdom from a person from the executive sales position saying that in FNB work there is no need to be ashamed because it is you who sells the product to the customer. Remember that the customer will not give money for a certain product. Words of encouragement directed at me to be everywhere because there needs to be theory and practicality in doing something. Likewise for me, I am very grateful for my experience and guidance towards fnb department.

]]> 2023-05-01 02:10:56 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2573282432 DAY 38 - 26 APRIL 2023 (WEDNESDAY) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2573298341

Today I early coming in the morning at 7am to clearing plates on the table after customer finish eat in breakfast time.

There almost people in this day.

I have clearing the plates,glass ,bb plate and cutleries in according size in the trolley as so not break.

After that ,I wipe the table to look clean.

Then setting table to get ready to having customer.

After finish in breakfast time, I wipe the glass of juice and cup of tea also arrange on the table lady susan in shape of hexagon .

]]> 2023-05-01 02:27:56 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2573298341 DAY43- 1 MAY 2023 (Monday ) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580422940 OFFDAY ]]> 2023-05-06 16:07:28 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580422940 DAY 44 - 2 MAY 2023 (Tuesday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580423637

Firstday in front office department.

Read the rules or methods as well as knowledge about the front office.

Seeing staff ways to answer calls without solving problems.

Learn how to use the front office phone.

Every afternoon at 2.45 pm there will be briefing by duty manager .

]]> 2023-05-06 16:09:05 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580423637 DAY 45 - 3 MAY 2023 (Wednesday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580425275

Learn about the phone.

Learn greeting to the guest throught phone with front office admin assistant.

Every afternoon at 2.45 pm there will be briefing by duty manager .

See the booking methods for customers using the website .

]]> 2023-05-06 16:12:33 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580425275 DAY 46 - 4 MAY 2023 (Thursday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580429011

Solving guest problems such as asking the bellman to lift their belongings to check out from the room.

Record on paper to be up to date all the activities that take place.

Every afternoon at 2.45 pm there will be briefing by duty manager .

Learn ways to handle guest problems with a polite tone and conversation from the staff on duty.

]]> 2023-05-06 16:20:40 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580429011 DAY 47 - 5 MAY 2023 (Friday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580431881

Picking up call guests to solve their problems such as guests asking for 2 bath towels and also 1 bed cover.

Then I called and reported to the housekeeping team to help me solve the problem.

Housekeeping will go to the room and give the items they want.

On this day, many guests checkout the room and need the services of a bellman.

Every afternoon at 2.45 pm there will be briefing by duty manager .

Pick up external calls and transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

]]> 2023-05-06 16:27:13 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580431881 DAY 48- 6 MAY 2023 (Saturday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580434361 OFFDAY ]]> 2023-05-06 16:32:29 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2580434361 DAY 50 - 8 MAY 2023 (Monday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583777889

Picking up call guests to solve their problems such as guests asking for price of high tea set.

Know how to make reservation booking through website zenith hotel.

Every 2.45 pm briefing.

Pick up external calls and transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

]]> 2023-05-09 13:02:34 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583777889 DAY 49 - 7 MAY 2023 (Sunday) 7 am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583781751

Picking up call guests to solve their problems such as guests asking for bellman to help them bring their bag .

Then I called and reported to the bellman team to help me solve the problem.

On this day, many guests checkout the room and need the services of a bellman.

Every afternoon at 2.45 pm there will be briefing by duty manager .

Pick up external calls and transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

]]> 2023-05-09 13:05:00 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583781751 DAY 51- 9 MAY 2023 (Tuesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583787398

Picking up call guests to solve their problems .

Record on paper to be up to date all the activities that take place.

Every 2.45 pm briefing.

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

]]> 2023-05-09 13:08:35 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2583787398 DAY 52- 10 MAY 2023 (Wednesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589582748

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or house limit in house guests using website zenith hotel.

Every afternoon at 2.45 pm there will be briefing by duty manager .

Helping guests to get a room booking number by using the zenith hotel website.

]]> 2023-05-13 14:57:54 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589582748 DAY 53- 11 MAY 2023 (Thursday)7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589585757

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using walkie talkie to connect with maintenance to repair aircond from guest room because the aircond not function as well.

Every afternoon at 2.45 pm there will be briefing by duty manager .

]]> 2023-05-13 15:04:14 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589585757 DAY 54- 12 MAY 2023 (Friday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589587313

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Every afternoon at 2.45 pm there will be briefing by duty manager .

]]> 2023-05-13 15:07:34 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589587313 DAY 55 - 13 MAY (Saturday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589589514 OFFDAY]]> 2023-05-13 15:11:57 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2589589514 DAY 57- 15 MAY 2023 (Monday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596370596

Every day operator checking list with time that stated to makesure thats things in good condition.

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or credit limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond .

Every 2.45 pm briefing with staff.

Before returning from work, I need to look at the task schedule first, fearing that there will be an update of the task schedule

]]> 2023-05-18 14:44:47 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596370596 DAY 56- 14 MAY 2023 (Sunday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596380024

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or credit limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Every afternoon at 2.45 pm there will be briefing by duty manager .

]]> 2023-05-18 14:49:17 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596380024 DAY 58- 16 MAY 2023 (Tuesday) 12pm-8pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596381663

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Help guest do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond .

Every 2.45 pm briefing with staff.

]]> 2023-05-18 14:50:41 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596381663 DAY 59- 17 MAY 2023 (Wednesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596383401

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Help guest do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond or setting the temperature of aircond .

Every 2.45 pm briefing with staff.

]]> 2023-05-18 14:52:08 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596383401 DAY 60- 18 MAY 2023 (Thursday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596385076

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Help guest do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Calling the bellman to help carry beg and assits guest to check out from room.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond or setting the temperature of aircond .

Every afternoon at 2.45 pm there will be briefing by duty manager .

]]> 2023-05-18 14:53:30 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596385076 DAY 61- 19 MAY 2023 (Friday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596387698

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Help guest do charge room or credit limit in house guests using website zenith hotel.

Helping guests to get a room booking number by using the zenith hotel website.

Calling the bellman to help carry beg and assits guest to check out from room.

Using a walkie talkie to connect to the staff in charge of the car parking area to help guests park their cars.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond or setting the temperature of aircond .

Every 2.45 pm briefing with staff.

]]> 2023-05-18 14:55:36 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2596387698 DAY 62 - 20 MAY 2023 (SATURDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601948626 OFFDAY]]> 2023-05-23 16:10:24 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601948626 DAY 63 - 21 MAY 2023 (SUNDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601949336 OFFDAY REPLACEMENT SPECIAL HARI RAYA]]> 2023-05-23 16:10:57 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601949336 DAY 64 - 22 MAY 2023 (MONDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601950273 OFFDAY REPLACEMENT HARI RAYA 1]]> 2023-05-23 16:11:45 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601950273 DAY 65 - 23 MAY 2023 (TUESDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601950890 OFFDAY REPLACEMENT HARI RAYA 2]]> 2023-05-23 16:12:17 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2601950890 DAY 66- 24 MAY 2023 (Wednesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606788234

Every day operator checking list with time that stated to makesure thats things in good condition.

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Write the complaint from guest into front office centre log to make sure finish the task inmediately.

Know how do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number and ota number by using the zenith hotel website.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond .

Every 2.45 pm briefing with staff.

Before returning from work, I need to look at the task schedule first, fearing that there will be an update of the task schedule.

]]> 2023-05-27 13:07:58 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606788234 DAY 67- 25 MAY 2023 (Thursday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606789145

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Know how do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room booking number and ota number by using the zenith hotel website.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond .

Using word "Good morning,this is your wake up call reminder ,have a nice day" for guest who want the wake up from staff.

Every 2.45 pm briefing with staff.

]]> 2023-05-27 13:10:20 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606789145 DAY 68- 26 MAY 2023 (Friday) 11am-7pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606790220

Picking up call guests to solve their problems .

Many call from outside guest regarding school holiday to booking for vocation .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Do charge room or house limit in house guests using website zenith hotel.

Helping guests to get a room number by using the zenith hotel website.

Call housekeeping deparment to get the amenities that guest wants the items.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the usb charger in room.

Every 2.45 pm briefing with staff.

]]> 2023-05-27 13:13:45 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606790220 DAY 69 - 26 MAY 2023 (SATURDAY) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606792626 OFFDAY]]> 2023-05-27 13:21:40 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2606792626 DAY 70- 27 MAY 2023 (Sunday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609183901

Every day operator checking list with time that stated to makesure thats things in good condition.

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Do charge room or house limit in house guests using website zenith hotel.

Helping guests to get or checking room booking number or ota number by using the zenith hotel website.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond ,mini bar and shower.

Using walkie talkie to connect to the staff in charge of cokie or parking to assits guest to out from parking.

Using word "Good morning,this is your wake up call reminder ,have a nice day" for guest who want the wake up from staff.

Every 2.45 pm briefing with staff.

]]> 2023-05-30 13:58:11 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609183901 DAY 72 - 29 MAY 2023 (Tuesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609211975

Every day operator checking list with time that stated to makesure thats things in good condition.

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Write the complaint from guest into front office centre log to make sure finish the task inmediately.

Today get a lot of calls from guest outside to know the price of room.

Do charge room or house limit in house guests using website zenith hotel.

Helping guests to get or checking room booking number or ota number by using the zenith hotel website.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond ,mini bar and shower.

Using walkie talkie to connect to the staff in charge of cokie or parking to assits guest to out from parking.

Using word "Good morning,this is your wake up call reminder ,have a nice day" for guest who want the wake up from staff.

Every 2.45 pm briefing with staff.

]]> 2023-05-30 14:21:56 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609211975 DAY 71- 28 MAY 2023 (Monday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609212627

Every day operator checking list with time that stated to makesure thats things in good condition.

Picking up call guests to solve their problems .

Pick up external calls and internal also transfer calls to the reservation side to facilitate dealing with the internal reservation team regarding booking.

Write the complaint from guest into front office centre log to make sure finish the task inmediately.

Do charge room or house limit in house guests using website zenith hotel.

Helping guests to get or checking room booking number or ota number by using the zenith hotel website.

Using walkie talkie to connect to the staff in charge of maintenance to help guest to repair the aircond ,mini bar and shower.

Using walkie talkie to connect to the staff in charge of cokie or parking to assits guest to out from parking.

Using word "Good morning,this is your wake up call reminder ,have a nice day" for guest who want the wake up from staff.

Every 2.45 pm briefing with staff.

Before returning from work, I need to look at the task schedule first, fearing that there will be an update of the task schedule

]]> 2023-05-30 14:22:30 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2609212627 DAY 74 - 1 JUNE 2023 (Thursday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617062114

First met with staff human resources to report myself before coming into housekeeping department.

After that, met with executive housekeeping and his briefing me what I can do at this department.

I was told to observe and learn the staff members while they cleaned the room, in order to learn from them.

I saw the staff movements as he neatly and efficiently make bedsheet,cleaned the toilet, folded the towels, wiped the water off the floor, and dried the room as a whole.

Topup toilet amenities, a coffee maker, a teapot and two bottles of mineral water per room if not enough.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

Offwork.

]]> 2023-06-07 12:10:20 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617062114 DAY 77- 4 JUNE 2023 (Sunday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617101613 • Come early to housekeeping department.

At 8.45pm briefing with staff .
I clean the sink, toilet and used cups of dirty from guests.
Then dry the toilet's water with a towel. I neatly fold the towel and set it in the space provided.After that I replenish the bathroom ammenities including the sanitary bag, shower cap, vanity kit, hand soap, shower gel, shampoo and conditioner.
I also replenish the coffee and tea makings, including the jug kettle, muga, stirrers, mineral water, also coffee and tea set.
Wipe the existing dust in the room to make it look clean.
Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 12:53:39 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617101613 DAY 78- 5 JUNE (Monday) 9am-5pm (Morning shift) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617113659

Come early to housekeeping department.

At 8.45pm briefing with staff .

I clean the sink, toilet and used cups of dirty from guests.

Then dry the toilet's water with a towel. I neatly fold the towel and set it in the space provided.After that I replenish the bathroom ammenities including the sanitary bag, shower cap, vanity kit, hand soap, shower gel, shampoo and conditioner.
I also replenish the coffee and tea makings, including the jug kettle, muga, stirrers, mineral water, also coffee and tea set.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 13:06:15 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617113659 DAY 79- 6 JUNE (Tuesday) 9am-5pm (Morning shift) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617118098

Come early to housekeeping department.

At 8.45pm briefing with staff .

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 13:10:37 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617118098 DAY 86 - 13 JUNE 2023 (Tuesday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617118619

Come early to housekeeping department.

At 8.45pm briefing with staff .

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 13:11:06 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617118619 DAY 75- 2 MAY 2023 (Friday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617119099

Come early to housekeeping department.

At 8.45pm briefing with staff .

I clean the sink, toilet and used cups of dirty from guests.

I also replenish the coffee and tea makings, including the jug kettle, muga, stirrers, mineral water, also coffee and tea set.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 13:11:29 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617119099 DAY 76- 3 JUNE 2023 (Saturday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617119632

Come early to housekeeping department.

At 8.45pm briefing with staff .

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-07 13:11:56 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617119632 DAY 80- 7 JUNE (Wednesday) sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617121270 OFFDAY

]]> 2023-06-07 13:13:40 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2617121270 DAY 81- 8 JUNE 2023 (Thursday)9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622475496

Come early to housekeeping department.

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-13 16:47:01 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622475496 DAY 83-10 JUNE 2023 (Saturday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622479999

Come early to housekeeping department.

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

In this day ,I get some request and tips for staff who are cleaning the room from guest Hana in nombur room 2003 to change towel and toilet roll also clear rubbish bin.

]]> 2023-06-13 16:53:41 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622479999 DAY 82- 9 JUNE 2023 (Friday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622481802

Come early to housekeeping department.

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

]]> 2023-06-13 16:56:11 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622481802 DAY 84-11 JUNE 2023 (Sunday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622501113

Come early to housekeeping department.

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

In this day ,I get notice notes from guest that his say thank you cleaning the room and appreciate that hard work for staff housekeepingl

]]> 2023-06-13 17:22:36 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2622501113 DAY 85-12 JUNE 2023 (Monday) 9am-5pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2623109620

Come early to housekeeping department.

I clean the sink, toilet and used cups of dirty from guests.

Make sure laundry bag, polish shoes, sewing kit and laundry form in the drawer.

Wipe the existing dust in the room to make it look clean.

Lastly vacuum the carpet in room to look neat and clean.

In this day ,I get notice from staff that have many guest in house checking out at this day and also arrival guest to checking around 3 pm above.

]]> 2023-06-14 06:25:50 UTC https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2623109620 DAY 73- 31 MAY 2023 (Wednesday) 7am-3pm sabrinah19a0432 https://padlet.com/sabrinah19a0432/9q1txlzg5aqnoky1/wish/2623126386

This day is the last myself in front office department.