Support Technician CLS

clswimbledon@arts.ac.uk

Working Hours :

Monday - Friday : 9am - 5pm

Nicki Szlovak
Serviced Resources & IT Liaison Manager CCW.

Open

Monday, Tuesday, Thursday, Friday :

9.30am - 11.30am

1.30pm - 3pm

3.30pm - 4.30pm

Wednesday : 9.30am - 12pm

Closed

Daily between 

11.30am - 1.30pm & 3 -3.30pm

Wednesday 12 - 4.30pm

Closed Wednesday afternoons, weekends and Bank/ College Holidays.

Opening times may vary outside of under graduate term time. 

Please check your email for Moodle Announcements and Alerts on the ORB log in page for information on possible temporary changes to normal Opening Hours.

We reserve the right to close the CLS at any time, without prior notice, however advance warning will be given where possible.

For planned closures, we will provide a minimum of 48 hours advance notice. We send some Announcements via Moodle. Please check your UAL email for Announcements sent via Moodle.

On occasions where we have no choice but to close the CLS, we will provide advance notice in the form of an Announcement via ORB and/ or notices outside the CLS.

However, this is sometimes not possible (eg. in the event of sudden staff sickness).

The Central Loan Store (CLS) at Wimbledon is located inside BG15.

We offer short-term, portable equipment loans for approved Users, during term time. Loans are free of charge if equipment is returned by the due date and time.

Types of equipment available for loan:

Data Projectors, Mac Laptops, Video Cameras, Digital SLR Cameras, Tripods, Scanners, Sound Recording equipment, Lighting, a variety of hand and power tools and much more. 

Some equipment is only accessible once you have completed training. Training is completed either online or with a member of staff, depending on the type of equipment and level of induction necessary. You can only access equipment available to your course and year group.

You can browse equipment, check availability, make booking requests, cancel bookings, renew equipment and/ or make payments online via ORB 24/7.

If you're unsure as to what equipment you might need, come down and talk to us - we're happy to help you where we can!

To loan equipment you must first pass the compulsory online CLS induction. You must also agree to all the Terms and Conditions of Loan. Loans are free of charge if equipment is returned by the due date and time.

Loans are for College course-related, not-for-profit, academic pursuits only.

By accepting a loan, you are confirming that you agree to the UAL Equipment Loan Facility Terms and Conditions and that you have read and understood the CLS Handbook.
The CLS Handbook contains important information which will help you get the most out of the CLS facility. 

2. Student or staff ID card

Your valid Wimbledon Student or Staff card is required to process all transactions at the CLS. 

3. You are responsible for loaned equipment
You are responsible for the security of loaned equipment, both on and off site.

Our equipment is not insured while on loan to you. CLS equipment is loaned at your own risk. This means that if equipment is damaged, lost or stolen while on loan to you, you have to pay the repair or replacement costs. Even if the damage or theft happened on UAL premises. 

4. Return equipment on time
Late returns incur fines of £4 per item, per day overdue

(including the day that the item was originally due for return, weekends, Bank and College holidays)

The type/ size/ value of item does not factor in fine calculation.

If you have overdue equipment, fines or charges, your account is automatically blocked until all the overdue equipment has been returned and all fines or charges are paid in full.

Fines stop accumulating only when overdue equipment is returned. You can’t pay a fine if the equipment has not been returned.

ORB automatically sends confirmation and reminder emails to your UAL address. Please check your UAL email account regularly. Please also ensure that emails from Siso – ORB and clswimbledon@arts.ac.uk  are not going to your Junk Mail, Spam or Clutter folders. 

5. Book equipment in advance

All bookings must be made online in advance via ORB.

You can book for anytime during the current term and all loans are subject to availability.

Some restrictions may apply - please read our Handbook for more information. 

When making online bookings, you will receive a Request Received email. If you do not receive an email within a few minutes, it is possible that your booking was not captured on the system. 

Log in to ORB and check the “My Bookings” section to see if your Booking Request is shown. If not, please try again or visit the CLS for assistance.

Online booking requests will be approved/ declined by CLS Staff during the following working day. We reserve the right to decline booking requests for operational reasons.