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      <title>Customer Relationship Management by Matt Lyons</title>
      <link>https://padlet.com/matt_lyons1/9fgvclx8vgud</link>
      <description>BSc (Hons) DaTS - Business Information Systems</description>
      <language>en-us</language>
      <pubDate>2018-02-20 18:32:48 UTC</pubDate>
      <lastBuildDate>2018-04-14 11:27:15 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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         <title>CRM</title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688108</link>
         <description><![CDATA[<div>CUSTOMER<br>RELATIONSHIP<br>MANAGMENT</div>]]></description>
         <enclosure url="" />
         <pubDate>2018-02-21 12:02:42 UTC</pubDate>
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         <title></title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688239</link>
         <description><![CDATA[<div>THE system is usually AUTOMATED</div>]]></description>
         <enclosure url="" />
         <pubDate>2018-02-21 12:03:16 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688239</guid>
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         <title>REAL</title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688272</link>
         <description><![CDATA[<div>Time</div>]]></description>
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         <pubDate>2018-02-21 12:03:25 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688272</guid>
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      <item>
         <title>CRM EXAMPLES</title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688435</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.youtube.com/watch?v=PKoZbFN4KSY" />
         <pubDate>2018-02-21 12:04:02 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688435</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688616</link>
         <description><![CDATA[<div>helps you keep customers happy ;) and keeps profits up</div>]]></description>
         <enclosure url="" />
         <pubDate>2018-02-21 12:04:31 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688616</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688637</link>
         <description><![CDATA[<div>accessible from multiple devices by multiple people</div>]]></description>
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         <pubDate>2018-02-21 12:04:40 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688637</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688927</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.fenton-it.co.uk/wp-content/uploads/2016/11/crm_icon_modul.png" />
         <pubDate>2018-02-21 12:05:49 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233688927</guid>
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      <item>
         <title>ba case study</title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233689925</link>
         <description><![CDATA[]]></description>
         <enclosure url="https://www.mycustomer.com/marketing/strategy/british-airways-crm-case-study" />
         <pubDate>2018-02-21 12:09:36 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233689925</guid>
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      <item>
         <title>padlet</title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233691049</link>
         <description><![CDATA[<div> SourceURL:https://www.theretailbulletin.com/news/tesco_makes_improvements_to_clubcard_scheme_06-07-17/ Tesco makes improvements to Clubcard scheme | The Retail Bulletin    </div><div>The supermarket has also made changes to the Tesco Clubcard app to allow new customers to use it to sign up to Clubcard straightaway while they shop in store. In addition, existing customers can access their vouchers at the checkout at the touch of a button. </div>]]></description>
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         <pubDate>2018-02-21 12:13:44 UTC</pubDate>
         <guid>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233691049</guid>
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      <item>
         <title></title>
         <author></author>
         <link>https://padlet.com/matt_lyons1/9fgvclx8vgud/wish/233691308</link>
         <description><![CDATA[<div>apple use crm to improve customer support</div>]]></description>
         <enclosure url="https://www.expertmarket.co.uk/crm-systems/apple-crm-case-study" />
         <pubDate>2018-02-21 12:14:44 UTC</pubDate>
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