Empathy Phillip by

Hello! Is it possible to display only selected pages of my site while I’m working on the rest of it?

astramentore — 2024-03-26 11:05:16 UTC

I DON'T UNDERSTAND why I was charged for my domain 30 days earlier when needed. What is going on guys?

astramentore — 2024-03-26 11:05:16 UTC

I’ve been digging into this domain being down problem for 3 hours. Nothing seems to work, I am just wasting my time here! Any help?

astramentore — 2024-03-26 11:05:16 UTC

Hello! My name is Phillip and I will be happy to help

astramentore — 2024-03-26 11:05:16 UTC

х

astramentore — 2024-03-26 11:05:16 UTC

it is for sure possible to display only selected pages while you work on other areas of your site, let me guide you through a step by step process to do this :)

х

astramentore — 2024-03-26 11:05:16 UTC

I understand how this could be confusing this may be but let me help you understand what happened.

So just to confirm you didn't expect to be charged at this time for the domain?

What i am going to do next is open up your account and have a look through to see what is going on and how we can help you today. It will take me 3-5 minutes to review this for you.

х

astramentore — 2024-03-26 11:05:16 UTC

I understand the frustration with the site being down for the last 3 hours, I am going to help you to get to the bottom of this.

So im curious over the last 3 hours what have you done while trying to fix this? Just so we dont end up repeating yourself or waste your time.

My business is suffering a great loss these days, and Wix demands me to pay 2x more for the PP renewal. What's the matter?

astramentore — 2024-03-26 11:05:16 UTC

x

astramentore — 2024-03-26 11:05:16 UTC

I truly understand your feelings around this as no one likes to lose out on business, lets see how we can help you today and figure out what is going on for you.

so you have been charged 2x times to what you paid previously on the PP?

Okay so what i will do next is open up your account and have a look on this issues for you, this is going to take me 3-5 minutes and then we can look at how best to proceed :)