HAS4501 Event Management (Group A 2018) by Winnie Wong https://padlet.com/wongwinnie33/92jxvpigf3h5 Measurement of Satisfaction (Group A 2018) en-us 2018-11-12 08:45:47 UTC 2025-12-09 15:38:42 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Prizecup.png Sek skysekkaiyan https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783390 Customers 
1. Survey
-can receive suggestions and complaints 

Sponsors
1. Face to face talk
-

The media 
1. Video 
-

2. News


3. Newspapers 


Employees 
1. Discussion 
-talk with them after the event]]> 2018-11-19 06:22:40 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783390 Cheung Ching Yi https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783409 -------------
customers 
questionnaire 
get more datails about the information 

sponsors
phone meeting 
get suggestions 

media
read their newspaper or magazines

employees
introspection meeting(informal)
think about the suggestion ]]> 2018-11-19 06:22:49 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783409 S https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783453 Halo

1. Customers 
Method of measurement: conducting survey 
Justifications: To collect the feedback and suggestions  
 of the customers

2. Sponsors
Method of measurement: Interview 
Justification: To ask for recommendations and feedbacks for improvement and answer their questions immediately

3. Media
Method of measurement: read the magazine and newspaper articles 
Justification: to know the comments of the event from different communities 



4. Employees
Method of measurement: face-to-face meetings
Justification: to know their actually feeling and ask for their ideas on improvement for the following events

]]> 2018-11-19 06:23:08 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783453 https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783461 Hello]]> 2018-11-19 06:23:12 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783461 Hello https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783471 2018-11-19 06:23:17 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783471 H https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783494 2018-11-19 06:23:25 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783494 https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783555 1.1Questionnaire:
Careful to assess
Massive data
1.2Online survey

2.1Email
easy to find
2.2phone 
2.3face to face
Sincerity

3.1find news and magazine 
3.2social media
3.3after party

4.1employee meeting
Face to face talk their comments to company
4.2end of year party]]> 2018-11-19 06:23:50 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783555 Esther group https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783640 1.Survey(can use of likely scale to ask their satisfaction level of the event)
2.Communicating with sponsor to understand their satisfication,ask them for help of next time event
3.watch the news (you can use the news report to understand the media’s satisfaction with the event arrangement. 
4.meeting( discuss the satisfaction of this event)
]]> 2018-11-19 06:24:32 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783640 ycy9974 https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783955

Customers
Online Survey
Easy to collect
Suggestions and complaints, first hand data

Sponsor
Email
Phone call

The media
Social media e.g. facebook react 

Employee
Internal reflection 
More direct
Better reflect reality

]]> 2018-11-19 06:27:29 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305783955 1. Questionnaire chishun810 https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305784031 Easy to measure and record

Online survey (For teenagers)
Don’t have to input data

2. Communicating
(Have more feedback or suggestions)

3. Watch news, Social media, Phone call

4. Unregistered questionnaire
(Employees may scare to express their real ideas)


]]> 2018-11-19 06:28:14 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305784031 https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305784470 Survey]]> 2018-11-19 06:32:11 UTC https://padlet.com/wongwinnie33/92jxvpigf3h5/wish/305784470