Cycle & Carriage Bintang Service Excellence Best Practices by Afriena Shaqira https://padlet.com/afrienashaqira99/90uugno199xii5nb Lets share our customer experience together ! Best and what could have been done better. en-us 2025-03-20 08:37:34 UTC 2026-01-02 04:04:58 UTC hello@padlet.com Celebrate Customer Birthday afrienashaqira99 https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3374684382 CCB Glenmarie celebrated our good customer birthday. Customer was surprised and felt appreciated 😊.


Customer Experience ✅

Customer loyalty 🔒

Exceptional Journey - Delivered

]]> 2025-03-20 09:47:54 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3374684382 CES Initiatives afrienashaqira99 https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3376124777 Our CES, Daphne continuously strives to enhance customer satisfaction through proactive engagement as we aim to create a memorable experience, ensuring a 5-star rating from our valued customers.

]]> 2025-03-21 04:58:17 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3376124777 CCB PJ celebrated International Women's Day by spreading love and appreciation, gifting flowers to all our amazing women customers. https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380753311 2025-03-25 04:45:59 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380753311 CCB PJ celebrated International Women's Day by spreading love and appreciation, gifting flowers to all our amazing women customers. https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380754136 2025-03-25 04:46:29 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380754136 CCB PJ celebrated International Women's Day by spreading love and appreciation, gifting flowers to all our amazing women customers. https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380754660 2025-03-25 04:46:53 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380754660 CCB PJ celebrated International Women's Day by spreading love and appreciation, gifting flowers to all our amazing women customers. https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380755370 2025-03-25 04:47:27 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380755370 CCB PJ celebrated International Women's Day by spreading love and appreciation, gifting flowers to all our amazing women customers. https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380756355 2025-03-25 04:48:13 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3380756355 Customer Satisfaction ! https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3398484171 Happy moment of vehicle delivery, and it reflects a great example of customer satisfaction in action.

]]> 2025-04-07 08:08:14 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3398484171 Building Relationship With Customer https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3431339296 2025-04-30 08:15:19 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3431339296 Exceptional Journey https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3478320500 As part of our service recovery efforts and to ensure an exceptional customer journey, we delivered a special gift to the customer.

]]> 2025-06-04 04:05:43 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3478320500 Delivering Excellence https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3480055850 We believe that customer trust begins with clear communication and a seamless service experience.


From the initial check-in to vehicle handover, We stay engaged, providing timely updates and being available to answer any questions. This not only builds confidence but also creates a sense of care and attentiveness.


Our recently revamped service centre has added a new layer to the customer experience. The modern, welcoming space—with its stylish design, comfortable waiting areas, and café-style hospitality—offers a "Star Experience" that customers truly appreciate. Many have commented on how the atmosphere makes them feel valued and relaxed, turning what could be a routine visit into something more enjoyable.

]]> 2025-06-05 06:55:35 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3480055850 CCB PJ has kick-started giving out Thank You cards to our valued customers as a token of our appreciation https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3510945081 Feeling accomplished :)

]]> 2025-07-05 01:31:39 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3510945081 Customer Care and TEC Support afrienashaqira99 https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3736314767 As part of TEC support, merchandise was delivered to a loyal customer to recognize their loyalty and enhance their overall experience with the brand.

]]> 2026-01-02 04:04:57 UTC https://padlet.com/afrienashaqira99/90uugno199xii5nb/wish/3736314767