2.What do people think about the problem? (Paragraph)

3.What do people feel about the problem? (Paragraph)

4.What do people do about the prob

lem?

2.What exactly is the problem they are experiencing? (Paragraph

3.When does this problem occur? (Short answer)

4.Where does the problem occur? (Short answer)

5.Why is this a problem for them? (Paragraph)

How do they feel and respond? (Par

agraph

– Describe briefly (Short answer)

Idea 2 – Describe briefly (Short answer)

Idea 3 – Describe briefly (Short answer)

Which idea seems most promising? Why? (Paragr

aph)

What resources would you need? (Paragraph)

How would you test your prototype with students or peers? (Paragraph)

What feedback would you collect? (Paragraph)

What improvements could be made? (Paragra

ph)

Explanation: Narrow the focus to a specific, actionable problem based on real user insights. It should mention who, what, when, where, and why the problem happens to keep the solution relevant.

Explanation: Encourage open, judgment-free creativity. Think of as many ideas as possible before selecting the most promising. Use “yes, and…” to build on others’ ideas.

Explanation: Prototypes help visualize and test ideas quickly. Use simple materials like paper, cardboard, or digital tools to build a model showing core functions.

EMPATHY