Benchmarking Table 1 / innoVET by Virtanen Jaana https://padlet.com/jaana_virtanen2/8s5arn24xthx How does technical and pedagogical support work together? en-us 2019-03-18 08:41:57 UTC 2025-11-17 07:05:34 UTC hello@padlet.com Horizon Co d_a_vandepol https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344808167 Technical support is organized, every teacher and other employee can call to help immediatly. In the classroom or in office. Calls are registerd.

Support is organized for implementation of O365. Every sector has an ambassador (4 hrs per week) who go to the teams and collect the needs of the teams. This is used to implement O365. For every employee, not especially in the classroom / for pedagogical objectives.

Pedagogical support is being organized this year. It could be that  these 'i-coaches' have some overlap with the O365 ambassadors, but they have to have a pedagogical background. We want i-coaches for every sector, maybe on every location.  We did a survey (educheck) about the current situation and of the ambitions of the teams, to see where the support should start/focus on.

Other form of pedagogical support is helping teachers to design their educational programmes with digital possibilities. Starting from autumn 2019.]]> 2019-03-25 13:29:06 UTC https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344808167 Gradia anttileh1 https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344808723 IT-support & E-learnig personnel work in the same office. That is a new and a good thing that helps to see things in wider perspective. Digital ambassadors(e-tutors) in every campus. Limited resources. ]]> 2019-03-25 13:30:05 UTC https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344808723 St. Gallen anttileh1 https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344813973 Tech support in 1st and 2nd level. Digital ambassadors for O365. IT pedacogical panel for IT-strategy. IT-support is run by county, not school. ]]> 2019-03-25 13:39:29 UTC https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344813973 Aarhus anttileh1 https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344816691 IT-support and IT-strategy. Working on getting a pedacogical IT-support. 
Digital ambassadors not anymore seen as the main support in pedagocical support. ]]> 2019-03-25 13:44:08 UTC https://padlet.com/jaana_virtanen2/8s5arn24xthx/wish/344816691