Visual Journal- MAN2021- Kirkland by Jamia Kirkland https://padlet.com/sheslayez/8pj05zeigxt8m46v en-us 2025-04-13 15:56:25 UTC 2025-04-26 22:44:01 UTC hello@padlet.com Module 1: Brian Moynihan is a top Manager. He is the CEO of Bank of America and has been since 2010. His primary focus is on the big picture strategies and sets the direction for the company. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407787506 2025-04-13 16:07:30 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407787506 Module 1: To be a successful manager in a call center, you have to have human skills. Human skills are a combination of combination of social, interpersonal, and leadership skills. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792047 2025-04-13 16:14:59 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792047 Module 2: Diversity in the workplace is extremely important for an organziation's success. People from all backgrounds can bring a variety of positive effects, that can help with the organiziation's creativity, morale, and value. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792396 2025-04-13 16:15:39 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792396 Module 2: Seeing Wells Fargo volunteer with Habitat for Humanity helped me understand how businesses can give back to their communities in meaningful ways. It showed me that corporate social responsibility isn’t just a concept, it’s something companies can actively practice to make a real difference. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792948 2025-04-13 16:16:33 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3407792948 Module 3: Learning about global organizations is important because it helps me understand how businesses operate across different cultures, economies, and legal systems. It also prepares me to think more critically and creatively about solving problems on an international scale. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424281522 2025-04-25 02:29:27 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424281522 Module 3: I chose this article because it breaks down the ways globalization shapes everything, from the clothes we wear to the food we eat, in a way that’s super easy to understand. It reinforced what we learned and helped me see that globalization isn’t just something that affects big corporations; it affects my personal life every day. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424282621 2025-04-25 02:29:46 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424282621 Module 4: The importance of careful planning and decision-making really resonated with me. I’m the type of person who likes to just jump right in when I have an idea, but this module showed me that taking time to gather all the information before making a move is not just smart but it’s necessary. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424339733 2025-04-25 02:58:41 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424339733 Module 4: I did not know that there were many different styles to decision-making. This module taught me that there are Optimizing vs. Satisficing, Intuitive vs. Rational, Combinatorial vs. Positional and more. This video talks about additional decision making styles in management. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340182 2025-04-25 02:58:54 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340182 Module 5: I didn’t realize how much an organization’s structure impact success until this module. It made me think back to jobs I’ve had and why some felt organized and some didn’t. This video was very insightful on the different organizational structures. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340427 2025-04-25 02:59:03 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340427 Module 5: This article explains in clear steps how to choose an organizational structure that will work for your company. I found it really interesting because it helped me see how much strategy goes into setting up a business for success. It’s not just about picking a structure, it’s about picking the right one for the company’s vision, and needs. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340760 2025-04-25 02:59:12 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424340760 Module 6: I’ve learned that little communication problems that could turn into bigger business issues if you’re not careful. Communication is conveying messages by exchanging thoughts and information via speech, visuals, signals, writing, or behavior. the goal of communication is usually to generate action, inform, create understanding, or communicate a certain idea or point of view. We must effectively communicate, not just communicate. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341126 2025-04-25 02:59:25 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341126 Module 6: I’ve always known since working in corporate America that HR is not your friend. HR is there to protect the company, the first priority is protecting and strengthening the company as a whole. This module reinforce everything I learned about HR through life experiences. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341366 2025-04-25 02:59:34 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341366 Module 7: Employee motivation goes a long way in a company. Motivation is a key factor impacting performance, so it’s an important concept for leaders to grasp. I chose this video because it tells you how important motivation is in the Workplace. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341559 2025-04-25 02:59:41 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341559 Module 7: Learning the difference between managers and leaders was huge for me. It made me realize that leadership is about inspiring people, not just managing tasks and that’s the kind of leader I want to become. This video clearly shows the different mindsets between managing and leading, which I want to remember as I grow in my career. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341750 2025-04-25 02:59:46 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341750 Module 8: There are many different types of “control” in a company and it’s not about micromanaging, it’s about keeping things on track and catching problems early. It’s more about guiding and improving than just “being in charge.” The Video I added, helped me understand, organizational control by giving a detail breakdown. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341972 2025-04-25 02:59:53 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424341972 Module 8: This article talks about how important it is to have managers who not only control and guide operations but do it effectively. It connected perfectly to the idea in Module 8 about how good control processes help productivity. I thought it was interesting because it made me reflect on managers I’ve had in the past and some who boosted productivity, and others who definitely didn’t. sheslayez https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424342159 2025-04-25 03:00:00 UTC https://padlet.com/sheslayez/8pj05zeigxt8m46v/wish/3424342159