To: All of Employees

Subject: Exciting Product Launch Event - HP Pro

Hi team,

I am Linh, managing director at HP company. I am writing to inform you about the product launch event for our brand new laptop - the HP pro will be hosted in the next three months. This is a significant event so that we can introduce our latest product to the world. 

In order to bring formality to the guests of the event, we decided to hold the event in the conference center. We will outsource the product launch to an event planner and we plan to organize this event half a day. 

The event will be a fantastic networking with keynote customers. We'll be inviting journalists and tech influencers to spread the word, existing and potential customers. Furthermore, employees and managers, partners and company owners will be invited to this special event.

We've planned a variety of activities for this event. The first part is Product Introduction: we will convey to participants about HP pro features and benefits in detail. The second part is Hands-on Experience and Q&A: Guests will have the opportunity to use the new laptop and explore its functionalities. And the last part is Entertainment: We'll offer a discount for the new Laptop to all the attendees. Besides, we will have minigames with the chance to get the new laptop.

Product launch is a breakthrough step of our company, and I'm very looking forward all of you to make it success.

If you have any question, do not hesitate to contact me as soon as possible. I look forward to hearing from you soon

Best regards,

Linh

Managing director

HP company.

To: Lan@gmail.com

Subject: Information about the corporate culture of Viettel Group

Dear Lan,

I wrote this email to let you know about Viettel's work culture before your interview.

Their previous slogan was "Say it your way," but since 2021, it has changed to "Your Way".

According to the brand's explanation, the meaning of the red color in the Viettel logo expresses youth, desire, passion and dynamism. That red color also demonstrates the Viettel’s strength.

Their mission is to be a leader in building Vietnam's digital society, and their vision is all about "Creativity for People”. Their brand philosophy emphasizes working together "to make a difference."

When it comes to core values, Viettel's 8 core values are known as follows:

Practice – Challenge – Adaptation – Creativity – System – East and West – Soldier – Viettel common home. 

At workplace in Viettel, male staff wear a red collared T-shirt paired with black jeans while female staff  wear the same red collared shirt but with black office skirts. It's a casual but professional approach. 

Besides the interesting culture, they offer competitive benefits! They pay a good salary (10-20 million VND monthly), bonuses for good work and ideas. They also have various policies for staff when you can work for them. 

Hope this helps you feel prepared for your interview! Good luck!

If you have any questions, do not hesitate to contact me as soon as possible. I look forward to hearing from you soon

Best regard,

Linh

Your friend

To: Amily@gmail.com

Subject: HP Pro Laptop Guarantee policies

Dear Amily,

Thank you for your recent purchase of the HP Pro laptop from our store! We hope you are satisfied with your new device. I am Linh, customer service officer at HP company. I am writing this email to inform you about the guarantee policy for this electronic device.

The HP Pro laptop comes with a 2-year limited warranty that covers manufacturing failures in hardware and software. Moreover, you have a 30-day return window from the date of purchase.

Please pay attention to which defects are covered under the warranty or not. Defects in materials, workmanship of the hardware components or pre-installed software malfunctions that are warranted under the warranty. However, any damage caused by accidents, misuse, abuse, improper maintenance, liquid spillage such as water damage, unauthorized repairs, or lost products are not covered under the warranty. 

You can find our contact information on the HP website for warranty repairs or replacements. In order to qualify for warranty service, you will need to take your laptop to our store. Remember that the warranty only applies to the original owner with the original purchase receipt and packaging. 

Even if your warranty is lost or expired, HP Care might still be able to repair your laptop for a reasonable fee. We recommend you to keep your purchase receipt and product documentation in a safe place for future reference.

If you have any questions about the HP Pro Laptop guarantee policy, do not hesitate to contact our customer service team as soon as possible. 

Thank you for choosing our company!

Best regards,

Linh

Customer service officer

HP company.

To: John@gmail.com

Subject: Interesting Negotiating Style: Principled Negotiation

Dear John,

Lately, I've been researching different approaches to negotiating for the new contract. Among various negotiating styles such as hard negotiation, soft negotiation, and principled negotiation, I find principled negotiation to be a reasonable alternative to the traditional negotiating tactics.

Principled negotiators aim to reach a win-win solution by focusing on understanding the other party's needs and finding a mutually beneficial agreement. They have an irrelevant bargaining position in which neither party negotiates from "position of power". In detail, unlike traditional styles where power’s position plays a big role, principled negotiation’s goal is to find common ground regardless of who has the upper hand.

One of the largest advantages of principled negotiating style is that the negotiator can reach a favorable outcome for both parties while maintaining a good relationship. However, it is impossible for them to usable in all situations.

Principled negotiators tend to identify a common interest, find a creative solution and discuss a fair criterion to guide the negotiation towards a balanced agreement.

In conclusion, despite the disadvantages of this negotiating style, I still think principled negotiation could be a valuable tactic for our new contract.

Best regards,

Linh

Your colleague

To: Hieu@gmail.com
Subject: Thinking of you -  a checking account that might be helpful!

Dear Hieu,

I know living far from family can be so hard for you, so I have been thinking about ways to make things a little easier. You still are a student and do not have a job and income, so you do not have extra money to deposit every month. Maybe you should have a checking account so that you can receive your monthly living expenses from parents easier.

You can easily manage daily finances and pay for the rent houses every month. Especially, you can deposit and withdraw money whenever you want.

Checking accounts requires users must be 18 years old and above to open an account. So it would be a perfect choice for you. Despite its interest rate being very low about 1% per year, checking accounts is more convenient for you with flexible payment.

A few things you need to note is that the account must have a minimum balance of VND 50,000. Every month, you have to pay a small fee of 4.500 VND to maintain your account. Besides, you also pay the insurance fee of VND 5000 per month to ensure your deposit. 

This way, receiving money from home and managing your finances will be a breeze, no matter the distance. 

If you have any questions, do not hesitate to contact me as soon as possible. I look forward to hearing from you soon

Best regards,

Linh

Your sister

The chart illustrates the movement of Vietnamese gasoline prices in 2017. The chart can be divided into 4 parts associated with 4 periods of time: From January to April, from April to July, from July to October and from October to the end of 2017. According to the chart, the Vietnamese gasoline prices from January to April went up and down between 0.76 USD/liter to nearly 0.79 USD/liter. There was a sharp decrease in the Vietnamese gasoline prices in the second period. It reached a low of 0.72 USD/liter in July 2017. If you look at this chart, you will understand the Vietnamese gasoline prices from July to October. It grew sharply by 0.08 USD/liter and leveled off at 0.8 USD/liter. In the last period, there was a fluctuation in the Vietnamese gasoline prices. As you can see from the chart, it reached a peak of 0.82 USD/liter at the end of 2017. This suggests that gasoline became most expensive in around december of 2017. We can conclude that the Vietnamese gasoline prices rose throughout 2017.

Phuc Tho, Ha Noi

0376219589

LinhNTT@gmail.com

Mr.Long

Vinfast

Long Bien street

Re: Sale Manager position - Sale department

Dear Mr.Long,

I am writing to apply for the position of Sales Manager at Vinfast, which was advertised on TopCV on May 10, 2024. 

I graduated from HaUI and majored in Business administration. I also have a degree in English. My professional skills appear to be well suited to your company’s requirements. In particular, I have had 3 years of experience in the same position while working for Viettel as a sales manager. I am interested in this job because I can see that in this role, my skill sets would benefit you. I believe I would be an asset to your company. I will be able to bring with me my experience of working as a sales manager which I think would be useful in this position. 

I love the company’s mission of being a global leader in sustainable transportation by offering smart electric vehicles, while also taking pride in building a strong Vietnamese automotive brand and I understand that you are looking for someone who can make the different things. I know how important researching and developing is in helping management to be effective. I want this job because it emphasizes managing and directing, two of my greatest skill sets. 

I would like to have the opportunity to talk to you further about my application. I am available for interview at any time and I can be contacted at LinhNTT@gmail.com

If you have any questions in reviewing my qualifications, please do not hesitate to contact me at 0376219589.

Thank you for your time and consideration

Yours sincerely,

Linh

To: Herry@gmail.com

Subject: My latest job interview

Dear Herry,

I'm writing this email to share experiences in my latest job interview with you. I had a long break last summer, so I decided to look for a part-time job. I interviewed for a sales position at Viettel. I was very nervous, but overall, it went pretty well.

The interviewer was the company's HR manager, and they seemed genuinely interested in getting to know me. During the interview, they asked me a lot of questions, including introducing myself, my major, educational background, strengths, weaknesses, certifications, work experience, future goals, etc. I answered all the questions very well except for the question about my weakness. I have to admit that my answer for this question was not honest. I said that I was being a perfectionist. I was very confused. If I had a chance to answer this question again, I would state a true weakness and then explain how I have tried to overcome it. For example, "Well, I have had some problems with typing, but I have taken the time and I have focused on improving this area."

Overall, I impressed well in the interview and was able to show my enthusiasm and customer service skills. That's my interview story. I hope my experience can help you with your upcoming interview.

If you have any questions, do not hesitate to contact me as soon as possible, I look forward to hearing from you soon.

Best regards,

Linh