SLG-E Consulting Norms by Anthony Hollingworth https://padlet.com/ajhollingworth/8a96xaygxuph What we do to be productive and good partners... en-us 2017-06-14 15:43:19 UTC 2017-06-16 15:04:05 UTC hello@padlet.com Social Norms ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424388 Social norms, the customary rules that govern behavior in groups and societies

https://plato.stanford.edu/entries/social-norms/]]> 2017-06-14 15:50:40 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424388 Always consider - If I was the client would I buy this work... ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424460 2017-06-14 15:51:09 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424460 Keep counselors up to date on Associate hours... ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424601 2017-06-14 15:52:22 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424601 Do a planning whiteboard session early on to review working sessions, deliverables, timeframes and QA periods... ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424706 2017-06-14 15:52:59 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176424706 What are the rules of thumb or simple ideas you use as an EM... https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176426577 2017-06-14 16:07:01 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176426577 Have a good idea of what your deliverables should look like before you start a project https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176466927 2017-06-14 22:08:21 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176466927 Remember that many clients think about "the art of the possible" but really need to implement "art of the probable https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176466984 2017-06-14 22:09:18 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176466984 No Suprises https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176539205 Keep the client informed on hours, burn, planned hours, vacations, delays on deliverables, etc.]]> 2017-06-15 12:27:56 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176539205 Empathy will make a difference https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176556665

]]> 2017-06-15 14:13:24 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176556665 Encourage appropriate rules of engagement for the delivery team - for example, during internal planning sessions (1) no interrupting of another associate and (2) laptops closed unless you are looking up ideas. https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176659882 2017-06-16 12:30:34 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176659882 Biweekly 1-on-1 with each associate https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176663570 2017-06-16 13:05:51 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176663570 Collaboration -Brainstorm / review deliverables as a team https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176663671 2017-06-16 13:06:55 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176663671 Weekly Team E-mails https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665003 Weekly Friday e-mails with project information, time charging reminders, etc., etc.]]> 2017-06-16 13:21:08 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665003 Lunches / Dinners https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665107 Formal team lunches and/or dinners, especially for long-term projects]]> 2017-06-16 13:22:06 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665107 Get Out of the Way https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665187 Get out of the way of the delivery team - be an enabler for them, not a roadblock.]]> 2017-06-16 13:22:47 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665187 Don't Forget the Administrative Stuff https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665323 Invoices, budget checks, timesheets (if required), deliverable status, weekly status reports / client meetings, etc.]]> 2017-06-16 13:23:51 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176665323 Deliverable that tells the compelling story for the client https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176668903 - From time to time step back to see if our deliverables hang nicely together
- Build up stroy over the phases by driving consensus among various stakeholder groups]]> 2017-06-16 13:56:21 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176668903 Solve the client's problem - period https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176668994 2017-06-16 13:57:19 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176668994 Meetings and Communications https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176669272 Set up recurring internal and client meetings for project planning and working sessions. Keep the client and entire Gartner team informed]]> 2017-06-16 13:59:39 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176669272 Understand Everyone's Strengths https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176669899 Leverage the different strengths of the team members]]> 2017-06-16 14:05:20 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176669899 Make sure you understand the Client's problem - To solve it you need to understand it. ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176671992 2017-06-16 14:23:23 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176671992 Make sure you allow and support the whole team to solve the problem ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672041 2017-06-16 14:23:44 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672041 Reach out to the rest of Gartner Consulting... QRBs, SMEs, Practice Leaders. ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672220 2017-06-16 14:25:11 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672220 Make yourself available to helping other Engagements... ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672328 2017-06-16 14:26:31 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176672328 Drive the leverage, improvement and harvesting of IP https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176673071 2017-06-16 14:34:29 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176673071 Save time and effort for Deliverable creation, review and refinement. ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176673902 2017-06-16 14:42:58 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176673902 A trusted advisor is there to help clients succeed and understand their world ajhollingworth https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176674695 2017-06-16 14:51:35 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176674695 Celebrate Success! https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176675291 2017-06-16 14:56:43 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176675291 Regularly evaluate the balance between tactics and strategy, the near term must do with the long term should do. https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176675542 Are we meeting the mark to drive project milestones? Are our milestones directionally correct to accomplish the journey with the client?]]> 2017-06-16 14:59:31 UTC https://padlet.com/ajhollingworth/8a96xaygxuph/wish/176675542