SMA Practices & Customer Accounting by Juliana Meira https://padlet.com/j_m_meira/7znqvmpcd83a Please post your answers to the questions and the Ericsoon customer accounting matrix here. en-us 2017-03-21 14:10:40 UTC 2025-10-19 10:38:58 UTC hello@padlet.com 12 SMA Practices plus (source: Guilding et al., 2000) j_m_meira https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161509916 Questions:
- 'how does the paper illustrate the 12 practices?' 
- 'identify where in the paper is located each of the 12 practices'


]]> 2017-03-21 14:18:11 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161509916 Flipped Learning Forum: Read Lind and Strömsten (2006) and map the Customer Accounting matrix at Ericsson (and Holmen) j_m_meira https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161511927 2017-03-21 14:22:18 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161511927 j_m_meira https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161514312 2017-03-21 14:27:17 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161514312 j_m_meira https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161515286 2017-03-21 14:29:15 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/161515286 Competitor SMA practices https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162196408 2017-03-23 16:33:39 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162196408 https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162199941 2017-03-23 16:42:45 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162199941 https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162200957 2017-03-23 16:45:28 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162200957 https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162202987 2017-03-23 16:50:51 UTC https://padlet.com/j_m_meira/7znqvmpcd83a/wish/162202987