• KLGCC

• SDCC

• GT

I'm in SDCC group for one and half month which is not far from KLGCC building. Before my friends and I were sent to SDCC, we were taken around KLGCC for a tour.

• 1.00 P.M. gather in the training room for group division.

• 1.30 P.M. Tour KLGCC with Mr. Ridzwan, take the locker key and punch card.

• 2.15 P.M. Moved to SDCC for a introduction session with the staff there. Then taken by Nizam for a tour around SDCC.

• 2.45 P.M. Start working by clearing the banyan hall with the part time workers there.

• 7.15 P.M. break hours for iftar time.

• 8.00P.M. complete the remaining clearing.

• 1.00 P.M. arrived at SDCC to begin work

• 1.15 P.M. Cleaning fork and spoon, plate and set up table for evening event (Buffet Ramadhan)

• 4.30 P.M. Briefing with the person in charge before the event starts.

• 5.40 P.M. Prepare the table by putting the bottle of water on the table.

• 6.40 p.m. The guests start to arrive.

• 9.00 P.M. The event is over and starting to clear for the next day's event.

• 10.05 A.M. Cleaning the bottle water and stored it in the chiller.

• 12.00 P.M. Set up ballroom 2 for upcoming event.

  • Install chair covers

  • Arrange chairs

  • Place papers and pencils

• 12.50 P.M. Clearing the LG1 level.

• 2.00 P.M. Gathering

  
  

At 4.00 P.M. we were allowed to go home by Mr. Ariff, manager of the F&B department.

• 1.05 P.M. Wipe high balls for 9 trays for the drinks.

• 2.30 P.M. Wipe plates and bowls for the food stalls at each station.

• 5.00 P.M. Briefing for event preparation and task distribution. I was given the task by the person in charge to help serve the JCORP private event.

• 5.40 P.M. Get ready by putting water bottles on the guests' tables and carry out tasks as instructed.

• 6.20 P.M. Guests start arriving and we prepare in our section for clearing tables.

• 1.00 P.M. Wiping the high ball for 9 trays for drinks.

• 3.15 P.M. Prepare by ensuring all equipment is sufficient.

• 4.30 P.M. Set up a VIP room for the presence of Dato' Seri Azmir Merican.

• 5.15 P.M. Briefing for today's event and I was instructed to look after the VIP lounge.

• 6.00 P.M. Learn and prepare some plates, tongs, and bottle water to serve the food for the VIP.

• 7.05 P.M. Dato' Seri Azmir Merican arrives at SDCC.

• 1.05 P.M. Wipe high balls for 9 trays for the drinks.

• 2.45 P.M. Wipe plates and bowls for the food stalls at each station.

• 5.00 P.M. Briefing for event preparation and task distribution.

• 5.40 P.M. Get ready by putting water bottles on the guests' tables and carry out tasks as instructed.

• 6.20 P.M. Guests start arriving and we prepare in our section for clearing tables.

• 1.05 P.M. Wipe high balls for 9 trays for the drinks.

• 2.45 P.M. Wipe plates and bowls for the food stalls at each station.

• 3.50 P.M. standby by wipe the fork and spoon for extra.

• 5.10 P.M. Briefing for event preparation and task distribution.

• 5.40 P.M. Get ready by putting water bottles on the guests' tables and carry out tasks as instructed.

• 6.25 P.M. Guests start arriving and we prepare in our section for clearing tables.

• 1.00 P.M. Wiping the high ball for 9 trays for drinks.

• 3.15 P.M. Prepare by ensuring all equipment is sufficient.

• 4.30 P.M. Set up a VIP room for the presence of Dato' Seri Azmir Merican and his shareholders.

• 5.15 P.M. Briefing for today's event and I was instructed to look after the VIP lounge.

• 6.00 P.M. Learn and prepare some plates, tongs, and bottle water to serve the food for the VIP.

• 6.45 P.M. The shareholders of Dato' Seri Azmir Merican were arrive.

• 7.05 P.M. Dato' Seri Azmir Merican arrives at SDCC.

• 7.12 P.M. Start to take some food as kambing bakar, goreng- goreng, lidah bakar, and more to serve for the VIP.

• 1.05 P.M. Wipe high balls for 9 trays for the drinks.

• 2.45 P.M. Wipe dinner plates, dessert plates, and BB plate for the food stalls at each station.

• 3.50 P.M. standby by wipe the fork and spoon for extra.

• 5.10 P.M. Briefing for event preparation and task distribution.

• 5.40 P.M. Get ready by putting water bottles on the guests' tables and carry out tasks as instructed.

• 6.25 P.M. Guests start arriving and we prepare in our section for clearing tables.

  
  

• 1.05 P.M. Wipe high balls for 9 trays for the drinks.

• 2.45 P.M. Wipe dinner plates, dessert plates, and BB plate for the food stalls at each station.

• 4.55 P.M. Turn the existing tray upside down for dirty plate.

• 5.10 P.M. Briefing for event preparation and task distribution.

• 5.40 P.M. Get ready by putting water bottles on the guests' tables and carry out tasks as instructed.

• 6.25 P.M. Guests start arriving and we prepare in our section for clearing tables.

• 8.50 P.M. Explained about the tasks to be carried out tomorrow.

• Wipe high balls 9 trays for the drinks.

• Wipe dinner plates, dessert plates, and BB plate for the food stalls at each station.

• Briefing for event preparation and task distribution.

• Get ready at the foyer by carrying out tasks as instructed.

• Guests start arriving and we prepare in our section for clearing.

• Find and install chair covers, table layout, arrange spoons and forks, and various things.

1.10 p.m. after I've arrived at SDCC

• Briefing about the event

• Assign tasks in groups or pairs.

2.30 p.m. The EPF event started

• Tasked with taking care of the foyer and ensuring cleanliness is maintained until the open house ends at 7.00 p.m.

7.15 p.m. after the EPF open house ends

• Turn over for tomorrow's Open House events.

• Wipe down glasses, plates, and make sure all the necessities are complete for tomorrow's event.

12.20 p.m. after I've arrived at SDCC

• Briefing about the event

• Assign tasks in groups or pairs.

2.00 p.m. The ZURICH event starts

• Tasked with taking care of the ballroom and ensuring cleanliness is maintained until the open house ends at 5.30 p.m.

6.00 p.m. after the ZURICH open house ends

• Turn over for tomorrow's Bank Pembangunan Open House events based on BEO (Banquet Event Order).

• Wipe down glasses, plates, and make sure all the necessities are complete for tomorrow's event.

11.05 a.m. after I've arrived at SDCC at 10.40 a.m.

• Briefing about the event

• Assign tasks in groups or pairs.

12.30 p.m. The Bank Pembangunan event starts

• Tasked with taking care of the foyer and ensuring cleanliness is maintained until the open house ends at 5.30 p.m.

6.00 p.m. after the Bank Pembangunan open house ends

• Turn over for other Open House events based on BEO (Banquet Event Order).

• Wipe down glasses, plates, and make sure all the necessities are complete for the next event.

• Find and install chair covers, table layout, arrange spoons and forks, and various things.

• Wipe the glasses, plates, and coffee cup.

1.15 p.m. after I've arrived at SDCC

• Briefing about the event

• Assign tasks in groups or pairs.

2.00 p.m. The CelcomDigi event starts

• Tasked with taking care of the Foyer and ensuring cleanliness is maintained until the open house ends.

After the CelcomDigi open house ends

• Turn over for tomorrow's Open House events based on BEO (Banquet Event Order).

• Wipe down glasses, plates, and make sure all the necessities are complete for next event.

• Find and install chair covers, table layout, set up spoons and forks, and various things.

• Wipe the glasses, plates, and coffee cup.

• Set up a table for 40 pax.

• Install chair covers, table layout, set up spoons, forks, goblets, and napkins.

• Wipe the glasses, plates, bowls, and coffee cups.

• Make sure everything went well and settle in.

3.20 p.m. after I've arrived

• Briefing about the event

• Choose a partner by any chance.

• Assign tasks in groups or pairs.

4.15 p.m. The Dialog event starts its rehearsal

5.00 p.m. The events started

• Tasked with taking care of the few tables inside the ballroom and ensuring cleanliness is maintained until the open house ends.

After the Dialog open house ends

• Turn over for tomorrow's Open House events based on BEO.

• Wipe down glasses, coffee cups, and make sure all the necessities are complete for tomorrow's event.

After I've arrived at SDCC

• Briefing about the event

• Assign tasks in pairs.

The event starts at 3.00 p.m.

• Tasked with taking care of the foyer and ensuring the maintained of cleanliness until the open house ends.

The open house ends at 8.00 p.m.

• Turn over for the next events based on BEO.

• Wipe down glasses, plates, and bowls, and make sure all the needs are complete for next event.

11.05 a.m. after I've arrived at SDCC

• Briefing about the event

• Assign tasks in groups or pairs.

3.00 p.m. The event starts

• Tasked with taking care of the few lines of tables inside the ballroom and ensuring cleanliness is maintained until the open house ends.

• Enjoy a singing performance from Sheila Majid.

6.00 p.m. after the reunion open house ends

• Turn over for tomorrow's events based on BEO (Banquet Event Order).

• Wipe down glasses, arrange, and install chair covers based on BEO layout.

11.20 p.m. after I've arrived

• Briefing about the event program

• Assign tasks in groups or pairs.

Noon. The event starts

• Tasked with taking care of the ballroom and ensuring cleanliness is maintained until the open house.

• 4.00 p.m. turn over for the next session by changing the fork, spoon, napkins, and tablecloth.

7.00 p.m. after the Sime Darby open house ends

• Turn over for the next Open House events based on the BEO (Banquet Event Order) layout.

• Wipe down glasses, bowls, and make sure all the necessities are complete for the next event.

• Install chair covers, table layout, set up Coaster, goblets, paper, and pencil.

• Wipe the glasses and coffee cups.

• Make sure everything went well and settle in.

3.20 p.m. after I've arrived

• Briefing about the event program

• Assign tasks in groups.

The MMC Rumah Terbuka event starts at 4.30 p.m.

• Tasked with taking care of the few rows of tables inside the ballroom and ensuring cleanliness is maintained until the open house ends.

• Make sure the table rows are always clean and there are no dirty plates on the table, and always make sure the trays are free of dirty plates.

After the MMC Rumah Terbuka ends

• Turn over for tomorrow's events based on the BEO (Banquet Event Order) layout.

• Wipe down glasses, set up tables, and make sure all the necessities are complete for tomorrow's event.

7.00 a.m. after I've arrived

• Briefing about the tasks in pairs.

• Standby for the guest breakfast

• Make sure the table is always clean and there are no dirty plates on the table, and always make sure the trays are free of dirty plates.

The Convocation event starts at 8.00 a.m.

• Tasked with getting ready to take care of several tables for the lunch session after the convocation is over, and ensuring cleanliness is maintained until the event ends.

After the MAICSA Convocation ends

• Turn over for tomorrow's events based on the BEO (Banquet Event Order) layout.

• Wipe down glasses, bowls, and set up tables, ensuring all necessary items are in place for tomorrow's event.

11.10 a.m. after I've arrived

• Briefing about the event program

• Assign tasks in groups.

The BREGO Recognition Award event starts at noon.

• I was tasked with taking care of the few rows of tables inside the ballroom and ensuring that cleanliness is maintained until it end.

• Make sure the table rows are always clean and there are no dirty plates on the table, and always make sure the trays are free of dirty plates.

After the BREGO Recognition Award ends

• Turn over for tomorrow's CIMB annual year report.

• Set up the foyer with a few part-time workers and my person in charge.

• 11.05 A.M. I was given the task of guarding the foyer with two part-time workers.

• 11.25 A.M. Guests started arriving and taking their food.

• 11.30 A.M. The event began

• 11.40 A.M. Started clearing the guest table and putting dirty plates and bowls into the trolley.

• 12.00P.M. The full trolley was taken back to be washed by the stewards.

• 2.40 P.M. Guests started to leave.

• 3.30 P.M. The event was over and only the bank staff responsible for managing the event were there.

• 4.00 P.M. Was instructed to go to the housekeeping room to take the overlay table and buffet.

• 4.20 P.M. Briefing for setting up the hall for tomorrow event.

• 5.00 P.M. I was instructed to set up the stall by wiping down the BB plate, dessert plate and Chinese spoon.

• 6.45 P.M. I was instructed to check the G level to ensure Eugenia's room below was neat and tidy.

• 7.00 P.M. Returned from work.

7.05 a.m. after I've arrived

• Brief about the event program and assign tasks in groups.

The CIMB Annual Year Reports event starts at 8.00 a.m.

• Tasked with taking care of the foyer and ensuring cleanliness is maintained until it end.

Arriving at 10.50 A.M. to clear and collect all items in one place.

• 11.25 A.M. Set up Halia Room for upcoming event.

  • Install chair covers

  • Lay the new tablecloth.

  • Set up a table with a fork, spoon, knife, and goblet for lunch.

  • Wipe plates, coffee cups, and bowls.

• 3.50 P.M. Clearing the LG1 level "Banyan Room".

  
  

  
  

At 7.00 P.M., all the tasks were successfully done and arranged.

11.05 a.m. when I arrived at SDCC

• I was given the task to help part-time workers store the plates, bowls, and more in one place.

• Done wrapping all the plates, bowls, and more then we go to the ballroom.

2.30 p.m. After taking a break

• Set up the ballroom in classroom style for 100 pax based on the BEO layout given.

• Install the IBM cover and chair cover

• Put the pencil, paper, and some Mentos in the bowl on the table.

Get to go home at 6.45 p.m.

• 11.05 a.m. briefing and getting to know each other with the banquet staff at KLGCC.

• 11.15 a.m. En. Hairi bring me tour the whole banquet hall, function room 1,2 & 3, tournament room and more.

• 11.45 a.m. wipe fork, spoon and knife for early event standby.

• 12.40 noon break hours with all staff member.

• 1.40 p.m. continued wipe fork, spoon and knife until done.

• 5.00 p.m. send dirty wipe napkin to the laundry room.

• 6.30 p.m. my supervisor let us go home early.

• 11.05 a.m. Continue settling down with the linen from the laundry room.

• 1.00 p.m. break hours with all staff members.

• 1.40 p.m., continue to sort and fold all the linen and place it according to the designated linen position.

• 5.00 p.m., send dirty napkins to the laundry room.

• 6.30 p.m., my supervisor let us go home early.

After I arrived at KLGCC

• I was assigned to take care of function room 2 with the lunch from the meeting.

• I was only instructed to take care of their rotating dome lunch set of 35 people.

• Ensure that the food is delivered by the kitchen staff according to the BEO.

• Serve salad to each person as their appetizer.

• Open the dome cover to serve them and put white rice on each table.

• Take dirty plates from those who have finished eating and replace them with desserts.

My break time is from 12.00 am to 1.00 pm.

After my break time is over

• I was instructed to go to the VIP lounge for the opening event and welcome new members to KLGCC.

• Place serving gear on each food that is served.

• Serve coffee to each member and take dirty dishes from their tables, and send them to the backup kitchen.

After I arrived at KLGCC

• I was assigned to wipe the goblet and take the water bottle to prepare the setup of function room 2.

• Arrange the IBM table of 7 tables.

• Set up the table by placing pencils, coasters, Mentos, a goblet, and a water bottle on each table.

• Wipe the coffee cup and place it on the side of the function room next to the coffee machine.

My break time is from 1.00 pm to 2.00 pm.

After my break is over at 2.05 pm

• I was instructed to set up the gallery room.

• I rubbed 8 tablecloths for each table.

• Set up the table by placing spoons, napkins, tissues, and a goblet on the table.

-Office hours start at 9.00 A.M. until 5.00 P.M.

-Learn how to record a visa receipt payment in the logbook.

After the break hour, the senior at the registration table sent us to the bag drop section.

• 11.05 a.m. Continue settling down with the linen from the laundry room.

• Continue to sort and fold all the linen and place it according to the designated linen position.

• Wipe the plate for 200 pax.

• Set up the banquet hall based on the layout of the BEO.

After I arrived at the KLGCC banquet department

• Make sure the kitchen staff delivers food according to the specified BEO.

• Snap the picture as proof that the food is ready to be served.

The event starts at 11.00 a.m. and ends at 4.00 p.m.

• Ensure the table is clean of dirty dishes.

• Make sure there is enough food until the evening.

• The morning session is for workers that is from 11.00 a.m. until 1.00 p.m.

• The evening session is for the staff that is from 1.30 p.m. and end at 3.30 p.m.

After the event ends, I need to turn over the banquet hall for tomorrow's event based on the BEO layout.

• At 9.15 a.m., they asked me to make a food tag for the lunch event.

• 10.05 a.m. Cut lime and mint leaves to prepare for the event grand berry mocktail drink.

• Standby at the function rooms 1 and 2 for the lunch event.

• 1.00 p.m., clear and make sure all the serving gear is clean and prepared.

• At 4.30 p.m., the event is over and prepared for cleaning and clearing the function room.

• 5.05 p.m., clearing done, and can go back home.

• Assist with the meeting at the gallery for lunch from 10.00 a.m. until 2.30 p.m.

• Clear the table for the meeting lunch, top up all the water bottles, and rotate the new goblet at the table.

• 2.41 p.m. Set up piano lounge early for Saturday event.

• 4.00 p.m. handle event Crewstone Flagship Portfolio II.

• Learn how to handle and arrange the event by myself.

• 10.00 a.m. handle function room 2 for AOR Pitch Presentation- Digital.

• 11.30 a.m. wipe plates for 100 pax tomorrow event.

• 1.10 p.m. break hour

• Continue wipe plates and goblet

• Fold napkin for guest table.

• 7.01 a.m. Find a water pitcher and fold the napkin around the water pitcher.

• 7.15 a.m. Open the chair and the goblet to serve at the morning event guests.

• Make a food tag for the event's guest food.

• Make a peach tea

• I was given the task of serving a 4-rotating-dome buffet set of food to the guests at the event.

After I arrive at the KLGCC

• Take linens from the laundry room, fold and arrange them according to the order that has been set.

My break time is from 1.40 p.m. to 2.40 a.m.

At 2.45 p.m., after my break hours

• Go to the karaoke room to check the coffee machine whether the coffee beans and milk are still filled or not.

• Add coffee cups and tissues in their places.

4.00 p.m. after settling down to check the karaoke room.

• Fold the table skirting and put it in its place

• Continue folding the other linen until done

At 11.05 A.M., after I arrived at KLGCC

• Take care of function room 1 and ensure that the guests' food is served by the kitchen staff according to the BEO that has been set.

At 1.00 pm, I was instructed to

• Fold napkins into standing fans for 200 pax for a Chinese set wedding.

• Tidy up the banquet staff store so that it looks more organized and neat for work.

At 4.00 pm, after completing other tasks

• Set up the Piano lounge with 6 cocktail tables arranged according to the BEO layout.

• Install the tablecloth so that the cocktail table looks neater and is tied with ribbons.

At 11.05 A.M., after I arrived at KLGCC

• Wipe 200 highball glasses, outside the banquet hall, and 1 tray inside the banquet.

• Tie ribbons on three cocktail tables in front of the banquet hall.

• Check if the water pitcher, tea pot, BB plates, bowls, Chinese spoons, and forks are sufficient.

At 5.30 pm, I was instructed to

• Clean the karaoke room by collecting chair covers and putting them in a plastic bag so that they can be easily sent to the laundry room.

• Collect all types of dirty linen and put them a in plastic.

• Put all clean, excess plates back into the backup kitchen at the back.

• Make sure all items in the cupboard, such as paper, pencils, Mentos, and sugar, are packed and sent to the banquet store.

After I arrived at KLGCC

• I was instructed to collect all the dirty linens and napkins, put them in plastic bags, and send them to the laundry room.

• Clean all the flowers and fake trees outside the banquet hall and put them in the function room 1.

• Ensure that the outside of the banquet hall is clean and tidy.

• Arrange guest name tags according to the table groups that have been set by the bride and groom.

At 5.30 pm, I was instructed to get ready at the banquet hall because the ceremony would start at 6.00 pm and end at 9.00 pm.

After I arrived at KLGCC

• I was instructed to rub the tablecloths of 10 sheets to set up in function rooms 1 and 2.

• Fold napkins into pockets of 80 sheets because each table needs 8 napkins.

My break time is from 1.00 pm to 2.00 pm.

After finishing my break time

• I was assigned to set up tables of 10 tables, and each table needs 8 people to set up.

• On the table, I placed spoons, forks, and knives in napkins that had been folded into pockets, and I placed the goblet on the right side on top of the napkin.

After I arrived at KLGCC

• I was instructed to go to the gallery room and take care of lunchtime for the meeting.

• Ensure that the kitchen staff sends food to the gallery room correctly according to the BEO that has been set.

• Take pictures of the food that has been sent by the kitchen staff as proof of the food served according to the set order.

• Their lunchtime starts at 1.00 pm until 2.00 pm.

My break time is from 2.00 pm until 3.00 pm.

After my break time is over

• I was assigned to help my colleagues set up the tables in the banquet hall.

• I rubbed 20 table runners for each table.

• Set up the tables by placing spoons, forks, knives, tissues, and goblets on each table.

• Each table I have set up is for 10 people per table.

After I arrived at KLGCC

• I was instructed to add highball glasses and put cold water in the tournament room for the blood donation program that will take place today.

• I was instructed to go straight to the karaoke room to set up the room according to the layout from the BEO that has been set by the business centre.

My break time is from 11.00 am to 12.00 pm.

After finishing my break time

• I continued my unfinished tasks in the karaoke room.

• I added coasters, goblets, paper, pencils, Mentos, and water bottles on the table.

• I also rearranged the chairs and tables in the room so that they look more organized and convenient.

After I arrived at KLGCC

• I was instructed to make food tags for the event at the banquet hall today.

• The "Celebrating Partnership" event started at 5.00 pm, and I was instructed to get ready and check the necessary items before the event started.

• I was assigned to make cordials to be served to the guests later.

After completing all the above,

• I was instructed to take care of several main tables, namely, important guests in the second row in front.

• Maintain and ensure the table is clean from dirty plates, and I need to make sure the water in the goblet is always full.

After I arrived at KLGCC

• I was instructed to wipe 50 plates and BB plates.

• Looking for dessert spoons and forks.

• Turning on the coffee machine and checking if the coffee beans and milk were filled for tonight's event.

• Set up a little table by adding highball glasses and placing them next to the goblet, and placing bottled water on the table.

• Ensuring that all the equipment is enough and preparing serving gear and placing it in front of each dish.

My break time is from 5.00 pm to 6.00 pm.

After finishing my break time

• I was instructed to make sure that all the tables are clean from dirty plates and put dirty plates on the tray.

• Ensuring that all vegetarian guests receive their food in good condition.

• Maintaining the event until it is finished.

After I arrived at KLGCC

• I was instructed to find a black tablecloth and red ribbon to be draped on the cocktail table in front of the banquet hall.

• Put the menu card in the file provided to be placed on the table.

• The event tonight uses a Chinese set that will serve 8 types of food to the guests and VIPs.

My break time is from 5.00 pm to 6.00 pm.

After my break time is over

• I was instructed to ensure that my VIP table 4 is clean from dirty plates and replace the dirty plates with clean BB plates.

• Ensure that my VIP guests receive their food in good condition.

• Take care of the event until it is finished.

After I arrived at KLGCC

• I was instructed to find 7 water pitchers for the ceremony today.

• Tie napkins on the water pitchers to show the neatness.

• Standby for the wedding ceremony to start, to bring out all the food.

My break time is from 12.00 noon until 1.00 pm.

After my break time is over

• I was instructed to prepare at the VIP table to serve food to the bride and groom.

• Pour water and provide straws to the bride and groom.

After the wedding ceremony was over

• The bride and groom's family asked to pack the food, but needed confirmation to take the food home.

• I managed the confirmation form to take the food home to release responsibility in case of any inconvenience them.

• The food is packed in the back kitchen and given to the bride's family.

After I arrived at KLGCC

• I was instructed to empty the banquet hall of any dirty linens, napkins, and various other things.

• Iron the tablecloths and ensure that the equipment for setting up the tables is complete.

• Set up the tables for the next event.

My break time is from 12.00 noon until 1.00 pm.

After finishing my break time

• Make food tags for the SDP Microsoft Excel Beginner gallery meeting.

• Wait a while at the gallery with the person in charge for lunch for those who started the meeting late.

After I arrived at KLGCC

• I was instructed to take care of the SDP meeting lunch in the gallery room.

• Place all the serving gear in front of each food served.

• Ensure all the dirty plates are taken from the table and sent to the backup kitchen to be washed by the steward.

• Ensure their food is always sufficient.

• Fill the bottled water on their meeting table while they are having lunch below.

• Check the coffee machine to see if there are still coffee beans and milk or not.

My break time is from 12.00 noon until 1.00 pm.

After finishing my break time

• Set up the table with spoons, forks, knives, and goblets for the same meeting the next day.

• Turn over the clean tablecloth.

After I arrived at KLGCC

• Instructed to make food tags for today's meeting lunch.

• I was instructed to take care of the SDP meeting lunch in the gallery room.

• Place all serving gear in front of each food served.

• Ensure all dirty plates are taken from the table and sent to the backup kitchen to be washed by the steward.

• Ensure their food is always sufficient.

• Fill the bottled water on their meeting table while they are having lunch below.

• Check the coffee machine to see if there are still coffee beans and milk or not.

My break time is from 12.00 noon until 1.00 pm.

After my break

• I was instructed to take signage for the meeting on the 29th

• Set up tables with spoons, forks, knives, and goblets for the same meeting the next day, but added a rotating dome for the last day of the SDP meeting of 30 pax

After I arrived at KLGCC

• Instructed to take the menu card from the business center and put it in a file book to be placed on the table.

• Make food tags for salads and desserts.

• I was instructed to take care of the SDP meeting lunch in the gallery room.

• Place all serving gear in front of each food served.

• Ensure all dirty plates are taken from the table and sent to the backup kitchen to be washed by the steward.

• Ensure their food is always sufficient.

My break time is from 12.00 noon until 1.00 pm.

After my break time is over

• I was assigned to empty the gallery room because there is no more event or dinner in the room.

• All linen is taken and sent to the laundry room.

• Go to the karaoke room to take care of the SDP meeting until it is over.

• Ensure that all dirty plates are not on the table and on the tray, and that the dirty plates are placed directly into the backup kitchen to be washed by the steward.

After I arrived at KLGCC

• I started my work at 9 because the banquet store was locked.

• I picked up linens in the laundry room to be sorted and folded, and placed them on the shelves provided.

My break time is from 11.00 a.m. to 12.00 noon.

After my break time is over

• I was instructed to set up or prepare items for set up, such as spoons, forks, knives, and tissues.

After I arrived at KLGCC

• I was assigned to take care of function rooms 1 & 2 with different meetings.

• I was only instructed to take care of outside the room.

• Ensure that food is delivered by the kitchen staff according to the BEO for each meeting.

• Each meeting has 2 different tea break areas.

My break time is from 11.00 a.m. to 12.00 p.m.

After my break is over

• I take dirty plates and glasses on the tray to the backup kitchen to ensure that the area always looks clean and tidy.

• Take the finished food to the back and prepare to put new afternoon tea food for all guests.

After I arrived at KLGCC

• I was assigned to take care of function rooms 1 & 2 with different meetings.

• I was only instructed to take care of outside the room.

• Ensure that food is delivered by the kitchen staff according to the BEO for each meeting.

• Each meeting has 2 different tea break areas.

My break time is from 11.00 am to 12.00 noon.

After my break is over

• I take dirty plates and glasses on trays to the backup kitchen to ensure that the area always looks clean and tidy.

• Take finished food to the back and prepare to put new afternoon tea food for all guests.

• Turn over function room 2 to a rotating Dome set for Altus Oil & Gas Malaysia with 30 pax.

• Channel 2 for calling the buggy/ shuttle

• Channel 15 for golf and the west lobby

-Put the tee in the buggy.

-Buggy log book only for other departments than the golf & sport department needs to be recorded.

-Scorecard the East and West courses in the drawer.

-Stay at the bag drop to learn about SOP drop off and pickup bag, put the bag tag, and shuttle calling.

-The west Course and East Course are open and full of visitors.

-Stay at the bag drop station to be ready if there are players who will drop their bags.

-Apply stickers and staplers to the bag tags and also the score cards for tomorrow morning's tournament.

-Flight already booked for morning 57 flight, afternoon 19 flight, and evening 16 flight.

-Buggy user recorded only for use by others other than the golf and sports department.

-Tours the east and west courses to get to know each of the courses.

(Golfers' time play called flight)

-Key in the data score cards of the players from the East and West courses.

-Carry the golf bag from the golfers' cars that drop off the bag to stand by the buggy.

-Break hour at noon.

-Put the tee at the buggy.

-Learn to arrange the golfers' bags on the rack.

-Put the 100-plus in the icebox for the golfers.

-Learn how to greet golfers who are just about to get ready to play and those who have finished playing.

-Stay at the bag drop counter

-Refill the tees in the bag and put some in the buggy.

-Key in data scorecards East at 3.00 P.M. until done.

-Check the caddy chit claim form.

-Stamp date on bag tag for 50 pcs.

-Break time at noon.

-Route all east and west routes with the marshall.

-Check the remaining pending caddy chit claim forms.

-Go to the Drink Hut 1 with the person in charge to prepare for the tournament.

-Ready to become a golfer registrant for the US Embassy golf tournament at the West Course at 10.00 A.M.

-Bring 3 cases of 100plus bottled water to the HR department.

-Remain at the bag drop station to be ready if golfers are dropping their bags.

-Apply stickers and staplers to score cards and bag tags for the East Courses tournament tomorrow.

-Break hour from 11.00 A.M to 12.00 P.M.

-Stick stickers and a stapler on bag tags and scorecards for the tournament tomorrow afternoon.

-Get ready to be a registrant for the 8th reunion golf tournament in the afternoon.

-My break time is from 11.00 a.m. until 12 p.m.

-Getting ready for registration for the tournament soon.

-Sending the buggy to Drink Hut 1 for the players.

-Bringing the KLGCC background to the tournament room.

-Setting up all the tournaments, "June monthly medal at west course", consolation prizes & trophies in the tournament room.

-Getting ready to collect scorecards from all the players.

-My break time is at 11.00 a.m. to 12.00 noon.

-Stay at the bag drop station to be ready if there are players who will drop their bags.

-Getting to know and learning about East Courses with Mr. Mahathir.

• I was able to learn about what a tee box, a stick, and various scoring terms such as par, birdie, bogey, and many more are, and other things.

-Novelty Daiwa Golf Tournament scorecard was collected to be recorded by my person in charge.

-Check the Caddy chit claim form for last week's flight.

- Arrange the buggy in a neat order

-Place the tee in its place in the buggy.

-Pick up the player's bag at the bag drop station.

-Key in the data score card for May.

-Sit at the bag drop station to get ready to pick up the players' bags that will be playing and place them on the shelves provided.

-Check the remaining Caddy chit claim forms that are not completed for last week's flight.

-Place the tee in its place in the buggy.

-Take the players' bags at the bag drop station.

-Become a registrant for the morning "Carlsberg" tournament from 6.00 A.M. until 7.40 A.M.

-Stay at the bag drop station.

-Apply stickers and a stapler to bag tags and scorecards for the afternoon "Ford" tournament.

-Get ready for the afternoon "Ford" tournament.

-1.15 P.M. get ready to collect the scorecards for the morning "Carlsberg" tournament.

- Stayed at the bag drop counter to get ready for the members' morning game.

-Applied stickers to scorecards for the meeting group golfers' game.

-Rearranged the scorecards in the scorecard box according to the type of courses.

-Placed the scorecards in the buggy for the 30th ATMA meeting at noon.

-Sent the flight list to the first tee and 10th tee counters for notification of the caddies on duty to follow the players.

-Sent the tee sticks to the golfers at the first tee.

-Arranged the buggy and pickup golfers bags at the bag drop area.

- Stamped the date at the bag tags for today's game in the the morning and afternoon.

-Key in the caddie punch card work hours in the system from 9:05 A.M. to 11:00 A.M.

-11:20 A.M. lunch break until 12:20 P.M.

- Pick up players' golf bags at bag drop counter.

-Waiting at the bag drop station to pick up players' golf bags.

-Stamping dates on bag tags for afternoon and evening games.

-Checking caddy chit claim forms such as caddy's monthly form (C07), bank account and name, caddy number, caddy chit claim amount receipt, and more.

-Organizing the scorecards in the box by separating the east and west scorecards.

-Break time at 11:00 A.M. to 12:00 Noon.

- Wait at the bag drop station to pick up golfers' bags, which will take place according to their registration flight time.

- Check the remaining caddy chit forms that were not completed yesterday and complete them today.

- Ensure that the caddies always comply with the rules by not gathering in front of the station.

- Stamp the date on the bag tag for the afternoon and evening games.

- Get new bag tags and pencils from the store at the back.

- Arrange the pencils and bag tags on the shelves that have been provided so that they look neater.

-Joined the meeting with the senior and the HOD(Head of Department) of golf to prevent the caddies from being everywhere.

- Wait at the bag drop station to pick up the golfers' bags, which will take place according to their registration flight time.

- Observe and ensure that the caddies always comply with the rules by not gathering in front of the station.

- Stamp the date on the bag tag for the afternoon and evening games.

- Key in the scorecards of the golfers who played in June.

- Wait at the bag drop station to pick up the golfers' bags, which will take place according to their registration flight time.

- Observe and ensure that the caddies always follow the rules by not gathering in front of the station.

- Stamp the date on the bag tag for games at noon and afternoon.

- My break time is from 11.00 a.m. to 12.00 p.m.

On my last day, I didn't do much work because there was nothing to do that day.

I do my industrial training at Kuala Lumpur Golf & Country Club (KLGCC). So far I do my internship there, I have enjoyed a lot. At KLGCC, I can eat everytime I want because there's a cafe or the staff called it canteen. I love the food there. Every wednesday the kitchen staff will served western food at the canteen. I can save my money while I intern at KLGCC.