55 Brenda Crescent, Scarborough, ON M1K 3C5

Phone number: +1(416)433-0467          Email: kaursuman1954@gmail.com

Objective:

·         Dedicated and result-oriented Business General Diploma graduate.

·         Hands on experience in retail management.

·         Expertise in strategic account management and customer relations at Dollarama.

Professional experience:

v  Assistant Account Manager

[THG’s HOT CHICKEN RESTAURANT]                                            01/05/2024-30/9/2024

§  Supporting the Account Manager, include client communication and project management.

§  Prepare Sales forecasts and performance reports for management review.

§  Assisting development of marketing strategies to increase sales.

v  Cashier

[Tim Hortons, Danforth Rd]

§  Operating the Cash register

§  Processing transactions

§  Handling customers inquires

Education:

Business General Diploma                                   May 2024- August 2025

Fleming college, Toronto

Skills:

·         Proficient in Microsoft office suite and CRM software.

·         Problem solving abilities.

·         Strong communication skills.

Certification:

Certified Project Management Professional (PMP)

Certified Professional Salesperson (CPS)