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      <title>CUSTOMER JOURNEY MAPPING B2: Group 2 by Tjitra</title>
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      <description></description>
      <language>en-us</language>
      <pubDate>2021-09-04 17:36:46 UTC</pubDate>
      <lastBuildDate>2026-02-27 19:05:18 UTC</lastBuildDate>
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         <title>DOING</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772560</link>
         <description><![CDATA[<div>Aset tetap merupakan aset terbesar yang dimiliki perusahaan sehingga perlu adanya manajemen aset tetap yang terintegrasi dan up to date</div>]]></description>
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         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
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      <item>
         <title>TOUCHPOINTS</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772561</link>
         <description><![CDATA[<div>platform perusahaan untuk akses data </div>]]></description>
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         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772561</guid>
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      <item>
         <title>WEAKNESSES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772562</link>
         <description><![CDATA[<div>informasi update platform<br>bandwidth untuk akses semua area terbatas<br><br></div>]]></description>
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         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772562</guid>
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      <item>
         <title>OPPORTUNITIES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772563</link>
         <description><![CDATA[<div>Tersedianya kualitas data yang terkini, akurat dan terintegrasi</div>]]></description>
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         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772563</guid>
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      <item>
         <title>DOING</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772564</link>
         <description><![CDATA[<div>Digunakan sebagai tools untuk pengambilan keputusan oleh manajemen (kondisi asset, utilisasi asset, performance aset, kebutuhan investasi, perhitungan komersial, pengamanan asset)</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772564</guid>
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      <item>
         <title>TOUCHPOINTS</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772565</link>
         <description><![CDATA[<div>Dashboard aset / asset cards</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772565</guid>
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      <item>
         <title>WEAKNESSES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772566</link>
         <description><![CDATA[<div>Compile data asset yang memerlukan effort besar dan diperlukan proses yang kontinu untuk updating berkala&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772566</guid>
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      <item>
         <title>OPPORTUNITIES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772567</link>
         <description><![CDATA[<div>Menciptakan value creation</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772567</guid>
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      <item>
         <title>DOING</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772568</link>
         <description><![CDATA[<div><strong><em>What action is taken by customer based in their Thinking</em></strong><em><br>e.g: Buying a Bicycle through Online Platform</em></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772568</guid>
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      <item>
         <title>TOUCHPOINTS</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772569</link>
         <description><![CDATA[<div><strong><em>What tools enabling the customer to engage with the product?</em></strong><em><br>e.g: Official Website, Online Marketplace, Online Auction</em></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772569</guid>
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      <item>
         <title>WEAKNESS</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772570</link>
         <description><![CDATA[<div><strong><em>What is the possible problem that can occur when customer engage with the product?</em></strong><em><br>e.g: The Bicycle size is the wrong size when arrived</em></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772570</guid>
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      <item>
         <title>OPPORTUNITIES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772571</link>
         <description><![CDATA[<div><strong><em>What improvement can be done in order to gain customer's trust?</em></strong><em><br>e.g: Display proper illustration (Bicycle &amp; rider) using 3D images so customer can estimate which Bicycle size to buy</em></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772571</guid>
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      <item>
         <title>DOING</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772572</link>
         <description><![CDATA[<div>Merger Pelindo membutuhkan informasi asset tetap yang detail dan up to date sebagai unique value preposition perusahaan</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772572</guid>
      </item>
      <item>
         <title>TOUCHPOINTS</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772573</link>
         <description><![CDATA[<div>Akses data masih terbatas dalam inventarisasi aset tetap berbasis data manual </div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772573</guid>
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      <item>
         <title>WEAKNESSES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772574</link>
         <description><![CDATA[<div>Pengelolaan aset belum terintegrasi&nbsp;<br>Belum terlaksananya optimalisasi aset<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772574</guid>
      </item>
      <item>
         <title>OPPORTUNITIES</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772575</link>
         <description><![CDATA[<div>Data aset tetap yang terintegrasi<br>Meningkatkan kinerja perusahaan melalui optimalisasi aset tetap&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-04 17:36:46 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1716772575</guid>
      </item>
      <item>
         <title>S.I.A.P (Sistem Informasi Aset Pelabuhan)</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1717082057</link>
         <description><![CDATA[<div><strong>Problem Identification :<br></strong>Saat ini perusahaan belum memiliki data kondisi asset tetap yang up to date, masih berupa dokumen manual dan belum terdapat data asset digital.<br><br><strong>First Idea to Solve :</strong><br>Menciptakan awareness di strategic level terkait informasi dan histori data seluruh asset perusahaan dan membuat standarisasi asset <br><br><strong>Expected Result :<br></strong>Develop tools S.I.A.P sebagai basis data asset tetap perusahaan untuk decision making process (investment-maintenance-bundling paket layanan Pelabuhan)&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-05 04:23:47 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1717082057</guid>
      </item>
      <item>
         <title>PERSONA</title>
         <author>Tjitra</author>
         <link>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1717082119</link>
         <description><![CDATA[<div>Seluruh pegawai Pelindo<br>Akses terbatas untuk pihak eksternal&nbsp;<br><br></div>]]></description>
         <enclosure url="" />
         <pubDate>2021-09-05 04:23:53 UTC</pubDate>
         <guid>https://padlet.com/Tjitra/7l20rl2a66l5vhma/wish/1717082119</guid>
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